- LPL Financial Holdings, Inc. (Fort Mill, SC)
- … types including account takeover, payment fraud (eg ACH fraud , wire fraud , credit/ debit card fraud , check fraud ), synthetic identity, ... and lead cross-departmental initiatives to embed these capabilities into products and services . Monitor existing fraud detection models for performance, false… more
- Netflix (Los Gatos, CA)
- …enables millions of customers to pay for Netflix. RESPONSIBILITIES Respond to real-time fraud attacks against the service using both internal and external tools, ... metrics and the broader customer experience Interact with outside partners (eg, fraud prevention vendors, processors/acquires, card networks, issuers) to address… more
- Pacific Premier Bank (Edmonds, WA)
- …requests and resolving client issues. Account Maintenance / Supersedes / new accounts / Debit card / check orders. Ability to review and understand the ... Using the latest banking solutions combined with the most welcoming and friendly service , you will be front and center representing our brand and culture. You… more
- EVgo (Los Angeles, CA)
- …and maintaining PSPs or gateways (eg Braintree, Adyen, Stripe) Familiarity with tokenization, card updater services , onboarding, and fraud mitigation tools ... will help shape the roadmap for customer-facing payment methods (such as credit/ debit cards, charging credits, wallets, and other third-party payments) and backend… more
- Credit Union of Southern California (Riverside, CA)
- …Member information; completes Member requests within appropriate time limits; processes Debit Card requests. Processes consumer loan applications, provide ... Job Type Full-time Description We are hiring a Member Service Officer I, Floater who is flexible, as this...in completing dispute forms, including but not limited to Debit card , ACH, and Visa. Identifies and… more
- State of Pennsylvania (Harrisburg, PA)
- …essential to diligently adhere to all components of the Driver and Vehicle Services ' Customer Service Policy. Interested in learning more? Additional details ... services provided and the requirements associated with each service . Levels of Performance Select the "Level of Performance"...card products to aid in identifying irregularities and fraud . Identity documents include, but are not limited to:… more
- Woodforest National Bank (The Woodlands, TX)
- …will become a part of one of the largest employee-owned banks in the country! The Specialist, Debit Card Fraud Services I - is responsible for providing ... card status in related systems and tracks card orders. . Provides customer service support...**Job:** **Operations* **Organization:** **Texas - Houston* **Title:** *Specialist - Debit Card Fraud Services… more
- Truist (New York, NY)
- …to work flexible hours, and travel on an as-needed basis 6. Prior fraud experience in the financial service industry, preferably across multiple products ... long-term vision and strategic plan of the respective area under Enterprise Fraud Management leadership. Lead, develop and manage personnel and workflow to ensure… more
- Woodforest National Bank (The Woodlands, TX)
- …questions and issue resolution. . Assist with escalated calls on complex inquiries related to debit card disputes and general fraud management from a variety ... coach employee performance. Minimum Qualifications/Experience: . 3 years of Debit Card Dispute or Fraud .... 5 years of experience in operations or customer service in a banking or financial services … more
- Charles Schwab (Lone Tree, CO)
- …Visa and BillPay transactions which are received in real-time. + Conducting standard Visa debit card fraud investigations that the VFI team receives during ... is responsible for reviewing potential fraud alerts and conducting Visa debit card investigations. Senior Specialists for the VROM/VFI team must demonstrate… more
- City National Bank (Newark, DE)
- …Create and maintain rule strategies with the various systems that will identify credit and debit card fraud . * Analyze and respond to escalated and/or ... fraud and Regulation E. * Communicates with external card services agencies, clients, CNB operations and...and rule recommendations for debit and credit card products. * Support handling emergency fraud … more
- First Horizon Bank (Knoxville, TN)
- …+ Serve as a trusted point of contact for First Horizon clients navigating credit and debit card fraud or dispute claims, ensuring a seamless and supportive ... are dedicated to putting clients first and consistently delivering exceptional service experiences. Aligned with our core values-client focus, caring for people,… more
- Bank of America (Newark, DE)
- …handle a wide variety of claim types including but not limited to: credit card , debit card , ATM, check fraud , ACH, and online wire transfers for wealth ... Wealth Management Fraud & Claims - Sr. Fraud ...provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management… more
- Wells Fargo (Chandler, AZ)
- … services experience + Knowledge and understanding of ATM, ACH, or check fraud / debit card claim processing + Knowledge and understanding of banking ... external customers **Required Qualifications:** + 18+ months of customer service , financial services , fraud , or...+ 18+ months of customer service , financial services , fraud , or investigations experience, or equivalent… more
- First State Bank (Gainesville, TX)
- …and thresholds. + Responsible for preparing and completing dispute documentation for Debit Card fraudulent and non- fraud transactions. Assist co-workers ... Summary: The Fraud Specialist provides a wide range of support...Responsible for providing training and operational support to Retail Services and Back Office staff so that they can… more
- Concentrix (Arnold, MO)
- …clarification or conceptual thinking. + Servicing both Debit /Credit Card and Debit /Credit Card Fraud Calls. Servicing active debit /credit card ... account type, change of reward programs or repricing. Origination of new accounts. Debit /Credit Card Fraud , addressing members report of unauthorized… more
- Great Southern Bank (Springfield, MO)
- …banking laws and regulations, including BSA and AML, is responsible for processing Debit Card applications and assisting customers and banking center personnel ... range of disciplines. Come join our team of customer service experts today! GENERAL DESCRIPTION OF POSITION Under general...This may include but is not limited to processing debit card cancelations, processing debit … more
- Liberty Bank (Portland, ME)
- …Portland, ME or Middletown, CT SUMMARY OF THE JOB : As the Credit & Debit Card Product Manager, you'll own the strategy, performance, and vendor relationships ... for our consumer and business credit cards (Elan) and debit card programs (Mastercard). You'll drive results through clear reporting, budget planning, and… more
- Solvay Bank (Syracuse, NY)
- …exposure to fraud and loss across all payment channels. Monitors card activity, Demand Deposit (DDA), Savings (SAV), and electronic transactions and initiates ... our Customer Relations and Operations center team. Payments & Fraud Specialist The Payments & Fraud Specialist...prevention strategies. Acts as the Subject Matter Expert for card products including credit, debit and prepaid.… more
- Wells Fargo (Charlotte, NC)
- …end-to-end claims processing for all dispute types. This individual will lead the ATM, Debit Card Claims (ADCC) team of approximately 2,000 employees, located in ... experience across multiple geographies and creating a culture of service and efficiency. + Comprehensive knowledge of Fraud...Solid understanding of a broad cross-section of products and services to consumers and business in order to drive… more
