- SAIC (Silver Spring, MD)
- **Description** We are seeking a Help Desk Support Technician for Tier 2 Desk - Side Support in the Mid-Atlantic Region, specifically at our ... the primary escalation point for advanced troubleshooting and ensure seamless end-user support . **Core Competencies** + **Technical** Knowledge - Solid grasp of OS,… more
- Anywhere Real Estate (Bastrop, TX)
- …support of residential and commercial real estate transactions. **The Escrow Support /Front Desk is responsible for:** + All receptionist responsibilities ... owned subsidiary of Anywhere Integrated Services, is seeking an **_Escrow Support /Front Desk_** . Anywhere Integrated Services is a full-service title, settlement,… more
- North Wind Group (Birmingham, AL)
- …but be an integral part of our continued success. POSITION PURPOSE: Provides help desk support for all hardware, software, and telecom needs. Performs as part ... fulfilled. ESSENTIAL DUTIES AND RESPONSIBILITIES: + Provides phone and desk - side oversight for the timely resolution of...desk in resolving issues beyond their level of support . + Escalates more complex issues to Tier 3… more
- LEES MARKETPLACE (Logan, UT)
- …ad pricing, and loyalty programs + Maintain a visible presence at the customer service desk to support guest interactions and team guidance. + Address and follow ... the communities in which we serve. The Customer Service Desk Clerk provides friendly, efficient, and professional assistance to...stay minimal and guests are served quickly. + Work side by side with the Front-End Manager… more
- SAIC (Hanover, MD)
- …copiers, cabling, external data storage devices, and network interface devices. + In coordination with desk side support and service desk resource teams, ... seeking a Field Service Technician to perform standard Help Desk duties for a new program out of Hanover,...seeking a **Field Service Technician in Hanover, MD** to support a transformational infrastructure program for DCSA. SAIC is… more
- SAIC (Fort Meade, MD)
- …copiers, cabling, external data storage devices, and network interface devices. + In coordination with desk side support and service desk resource teams, ... seeking a Field Service Technician to perform standard Help Desk duties for a new program out of Ft....an improved flexible and evolving enterprise IT environment to support the DCSA mission IAW with DCSA and DoD… more
- Teledyne (Huntsville, AL)
- …as possible on first contact with the client + Monitor all tickets dispatched to T2 Desk Side and T3 Support to ensure timely resolution that meets service ... in increasing First Call Resolution rate + Technical Help Desk function + Provide IT support encompassing...Technical Help Desk function + Provide IT support encompassing PCs, networking, printers, client applications and phones,… more
- Indy Gov (Indianapolis, IN)
- …child support orders. The Prosecutor's Office does not represent either party in a child support case or favor one side over the other. Our goal is to seek a ... phone calls in a timely manner. Staff and manage the Front Desk of the Child Support Division which includes brief face-to-face contact with the public when… more
- TEKsystems (Dallas, TX)
- …safety, confined space entry, LOTO, hazardous materials, hand tool safe use, etc. Skills help desk support Top Skills Details help desk support ... Description The role of the On Site Support Technician is to ensure proper computer operation...or difficult help requests. * Build rapport with service desk customers. * Escalate problems (when required) to the… more
- NANA Regional Corporation (Arlington, VA)
- … support our government client in Arlington, VA. This role provides training and desk - side support . To join our team of outstanding professionals, apply ... today! **Responsibilities** + Provide training and desk - side support to assist our government client in achieving a high level of proficiency in utilizing… more
- Clark Construction Group, LLC (Mclean, VA)
- …**Basic Qualifications** + 1-2+ years of experience working in a dedicated IT Help Desk , Service Desk , or Technical Support role + Foundational understanding ... We are looking for a responsive, customer-focused Application Support Analyst to serve as the primary technical...with an IT ticketing system (eg, ServiceNow, JIRA Service Desk , Zendesk) + Strong organizational skills with the ability… more
- FeedMore WNY (Buffalo, NY)
- … coverage and serves as back-up for any vacancies + Train newly placed front desk volunteers or support staff. Log volunteer hours in CERVIS. + Route telephone ... Support Services Coordinator Buffalo, NY (http://maps.google.com/maps?q=100+James+E+Casey+Drive+Buffalo+NY+USA+14206) Job Type Full-time Description SUMMARY OF… more
- Leidos (Bremerton, WA)
- …members of the Field Services team. The candidate will be responsible for direct desk - side support to the customer, troubleshooting and repairing IT devices. ... of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the… more
- CACI International (San Antonio, TX)
- …experience using with Cerner Millenium/MHS Genesis + Demonstrated knowledge of Service Desk support methodology + Relevant technical certifications or relevant ... Tier 2 Cerner Application Support Analyst (2nd & 3rd Shift) Job Category:...that are too difficult for Tier I. + Perform side -by- side coaching with agents on difficult calls… more
- Chenega Corporation (Fort Belvoir, VA)
- … Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop support ... System Administrators and Database Administrators to install, configure, troubleshoot, and support applications configured with a server- side License Manager or… more
- Insight Global (Braintree, MA)
- …end users * Perform duties across all agency location. Examples: Moves, Adds, Changes and Desk Side support . * Support business approved standard desktop ... client of ours is looking for a Tier 3 Support Specialist to join their growing company. * Escalation...Desk that may require hands on or onsite support * Answering IT requests via phone, email and… more
- NTT America, Inc. (Albany, NY)
- …client services for a strategic customer. These services include: Windows, IMAC, Break Fix, Desk Side Support , etc. This role combines strong technical ... company liaison with customer on administrative and technical matters. + Provide technical support and incident management service desk functions (Service Now) +… more
- SAIC (Washington, DC)
- …**Qualifications** Required: + BS and 5 years of experience providing desk side and/or service desk IT support , specializing in troubleshooting end-user ... **Description** **SAIC** is seeking a **IT Support Technician 3** to streamline solutions to a...Washington, DC.** Job Duties: + Responsible for providing IT support to end users for complex issues. + Escalation… more
- Insight Global (Seattle, WA)
- …Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements 1+ years in help desk or desk - side support . Familiarity ... Job Description Onsite IT support tasks: imaging, data wiping, lifecycle activities (repairs,...heavy). Handling tickets: ~10-15 tickets/day via walk-ins or on-prem support . Inventory and storage management. Limited permissions due to… more
- Brookfield Properties (San Ramon, CA)
- …staff. What You'll Bring: + 5+ years helpdesk/deskside experience as well as some hands-on desk side support (2nd level) + Experience in leading teams of ... you to apply. Job Description Overview: The ITSM Senior Support Analyst plays a critical role in delivering and...across USA and Canada operations. This position ensures seamless support through deskside services, while fostering a culture of… more