- Monster (Louisville, KY)
- …identification, assessment, prioritization, escalation, communication, and resolution. Execution of the enterprise Incident Management process, including ... Our client is seeking an IT Major Incident Manager for a contract...rotational 24/7/365 basis. Conduct continuous process improvement for the Incident Management Life Cycle and Incident… more
- Monster (Northbrook, IL)
- …of infrastructure and applications Understand and adhere to ITIL best practices like incident management , change management , event management , and ... operations team in a demanding fast-paced environment Demonstrated experience with IT Service Management processes, including incident management and change … more
- Monster (Falls Church, VA)
- …be responsible for ensuring the reliability, integrity, and governance of the enterprise platform by managing incident response, change control, operational ... MD About us Creative Information Technology Inc (CITI) is an esteemed IT enterprise renowned for its exceptional customer service and innovation. We serve both… more
- Monster (Pendleton, SC)
- …to proposed solutions. Participate in Application Analysis, Configuration, Testing, Management , and Maintenance in an Enterprise environment, including ... test management and automation tools is preferred Understand the major functions in a global organization Experience in a manufacturing environment preferred… more
- Generac Power Systems (Waukesha, WI)
- …Enterprise Support Operations Center: This group provides 24x7x365 L1 support for customer and enterprise major incident management + Enterprise ... (Service Delivery, End-user Technology and End User Collaboration), leading IT service management practices across the enterprise and lastly, leading the newly… more
- Burlington (Edgewater Park, NJ)
- …a team of about 10 direct reports responsible for enterprise monitoring, major incident management , job scheduling, data center operations, and ... SLA targets. + Strong background in enterprise monitoring, job scheduling, major incident management , and data center operations. + Expertise with tools… more
- American Express (Phoenix, AZ)
- …global fixes and thorough reporting on resolutions + Oversees and manages EMIM ( Enterprise Major Incident Management ) bridges, coordinating efforts ... maintains comprehensive, scalable cybersecurity documentation and governance frameworks, ensuring enterprise -wide transparency, consistency, and alignment with cutting-edge data standards… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …and leadership programs + And more **Description** **RESPONSIBILITIES:** + Manage the ITSM Major Incident Management process according to ITIL and ITSM ... the activities required for effective and efficient operation of Major Incident Management within the...advancements and to recommend tools and processes for the enterprise . + Provide project management services and… more
- JPMorgan Chase (Columbus, OH)
- Propel operational success with your expertise in Major Incident Management and a commitment to continuous improvement. As a Technology Support III - ... Major Incident Management team member...troubleshooting, resolving, and maintaining information technology services. + Relevant Incident management experience in an enterprise… more
- Cognizant (Fort Mill, SC)
- …established SLAs. + Document detailed incident timelines and key milestones during Major Incidents. + Utilize incident management tools such as ... **Job Summary:** We are seeking an experienced and proactive Major Incident Manager with a minimum of...incidents. + Apply ITIL best practices and adhere to incident management procedures and protocols. + Organize… more
- General Dynamics Information Technology (Falls Church, VA)
- …to include but not limited to the incident management plan, major incident management plan, cybersecurity response plan. + Manage events/incidents ... Family:** Cyber and IT Risk Management **Skills:** Enterprise Operations, Incident Management ,Network Operations,Problem ...PERSONAL IMPACT** + Support incident and problem management practices while conducting Major Incident… more
- Raymond James Financial, Inc. (St. Petersburg, FL)
- …Experience with ServiceNow or similar ITSM platforms preferred. + Strong knowledge of incident management practices and enterprise IT infrastructure. + ... facilitate technical and management bridge calls during major incidents; assign tasks and distribute post- incident ...updates on infrastructure issues and recovery actions. + Ensure enterprise -wide alignment in IT incident response and… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …to deliverables and performance metrics where applicable. 3) Monitor and support Incident management in production, development, and test environments in all ... or equivalent 24x7x365 operations center supporting the resolution of Major Incidents for an enterprise or Government...and document metrics to judge efficiency and effectiveness of Incident Management Process. Examples: Mean Time to… more
- MUFG (Tampa, FL)
- …cyber wargaming and incident readiness program. + Align tabletop exercises with enterprise risk management and incident response strategies. + Coordinate ... team, as well as relevant stakeholders on cyber readiness. ** Major Responsibilities** + Program Leadership: + Develop and manage...5+ years or more in cybersecurity, with experience in incident response or threat management . + Excellent… more
- Citigroup (Irving, TX)
- … response functions such as Citi Security Investigative Services (CSIS) and Security Incident Management (SIM). + Oversee and participate in the hands-on ... experience. Our operations teams manage risk, resources, and program management . We focus on enterprise resiliency and...malicious activities taking place. + Serve as the SOC incident response regional contact in major cyber… more
- Cognizant (Hartford, CT)
- …or equivalent experience in structured incident and problem management . . Experience in enterprise -scale environments with complex infrastructure ... We are seeking a highly skilled and proactive Major Incident Coordinator to lead and...be considered** . **Experience:** 5-10 years in IT operations, incident management , or service delivery roles. .… more
- MUFG (Tampa, FL)
- …and Oversight, Security Risk Management , Network Security, Threat and Vulnerability Management , or Incident Response and Forensics + Knowledge of cloud ... of cybersecurity events that include perspectives on the behavior of adversaries. ** Major Responsibilities** + Conduct analysis of artifacts to determine methods of… more
- SAP (Palo Alto, CA)
- …benefits, and a team that wants you to grow and succeed. As a security incident responder at SAP, you will need to have strong problem-solving and critical thinking ... ability to work well under pressure. Working for a major worldwide company like SAP requires excellent communication and...As part of the job's key responsibilities, the security incident responder will be expected to: + Respond promptly… more
- Henry Ford Health System (Detroit, MI)
- …lieu of degree is required. + Minimum of two (2) years leading hands-on enterprise security incident response investigations, required. + Minimum of two (2) ... within the Information Privacy and Security Office, the Principal Forensic and Incident Response Architect works closely with all IT departments to detect, analyze,… more
- Federal Reserve Bank (Richmond, VA)
- …Additionally, this role will be expected to take on the leadership of major cybersecurity incidents including the management of response, containment, and ... Direct cyber response services and capabilities, serving as the Incident Commander for major security events; serve...malware analysis, threat-hunting etc.) in a highly complex 24/7 enterprise IT environment. + Progressive management &… more
