- CACI International, Inc. (Oklahoma City, OK)
- Enterprise Service Desk Team...communicate any technical or customer-related issues that may impact Service Desk operations , ensuring timely ... CACI has an excellent opportunity for an experienced, self-driven Enterprise Service Desk (ESD) Team...manager, you will lead and oversee daily IT support operations , ensuring the delivery of high-quality, customer-focused service… more
- ManTech International (Herndon, VA)
- …include but are not limited to: Maintaining high performance levels for service desk operations , processes, and implementing improvement activities ... MANTECH! ManTech seeks a motivated, career and customer-oriented Senior Service Desk Manager to join our team...event and incident management, including oversight of the contract Enterprise Watch staff. You will direct and supervise staff… more
- MUSC Health & Medical University of SC (Charleston, SC)
- Job Description Summary The Patient Service Representative (PSR) reports directly to the Patient Service Representative Supervisor for their assigned clinic. ... Under general supervision, the PSR provides a high level of customer service while verifying and preparing documentation for the Dental Medicine EHR. This role… more
- South Florida Regional Transportation Authority (Pompano Beach, FL)
- …cybersecurity, and data integration. IT Management Tools: Familiar with project management, service desk , and systems monitoring tools commonly used in IT ... that support the agency's strategic goals, focusing on enhancing commuter rail operations , customer service , regulatory compliance, and issues facing IT in… more
- ValidaTek, Inc. (Arlington, VA)
- …Knowledge of industry standards and best practices related to Information Management Operations and with IT Service Management (ITSM) best practices. Knowledge ... commitment to quality and performance optimization is the reason why our IT Service Projects and New Development Projects have been appraised at CMMI Maturity Level… more
- University System of Maryland Office (Hyattsville, MD)
- …high level of expertise in Workday Financials and financial reporting. RESPONSIBILITIES Service Operations and Customer Support: Provides guidance and leadership ... institutions have banded together to leverage Workday as their enterprise resource planning provider, and the Workday Finacial Manager...efforts to resolve Tier 3 & 4 issues (ie, Service Desk tickets). Liaises with appropriate central… more
- UnitedHealth Group (Albuquerque, NM)
- …Connecting. Growing together. The Associate Patient Care Coordinator provides direct customer service and front desk assistance for assigned department to ... CENTER BLVD NE, ALBUQUERQUE, NM 87109 Primary Responsibilities: Provides direct customer service and front desk assistance for assigned department to include… more
- NuAxis Innovations LLC (Washington, DC)
- …planning, execution, and oversight of all contract services, including service desk , network, server, and cloud operations . Ensure compliance with ITIL ... geographically dispersed teams and high-touch user environments. Strong understanding of enterprise IT service management tools (eg, ServiceNow). Does this… more
- The Wright Center Medical Group (Jermyn, PA)
- …DUTIES & ESSENTIAL JOB FUNCTIONS Responsible for monitoring the workflow of front desk operations Responsible for creating staff schedules to ensure appropriate ... oversees various health center front-office administrative responsibilities. The front desk delivers the high standard of customer service...staff is trained in all aspects of the front desk operations to include billing procedures. Address… more
- Les Schwab Tire Center (Bend, OR)
- …omnichannel retail technology product portfolio, including solutions for retail operations , point of sale, e-commerce, and customer-facing digital platforms. This ... and roadmap. Cultivate deep relationships with business leaders across retail operations , marketing, and customer experience to understand their strategies and… more
- Sierra Central Credit Union (Yuba City, CA)
- …implementing technology initiatives. Essential Functions Design, deploy, and manage enterprise -level infrastructure solutions to support business operations and ... designing, implementing, and maintaining a secure and scalable infrastructure across our enterprise . This position will have extensive experience with enterprise … more
- Tenet Health (Sterling Heights, MI)
- …pre-certification by the insurance company. Answering office phones, assisting front desk in scheduling appointments and directing calls appropriately. Assists in ... continues to evolve in lockstep with community need. Tenet's operations include three businesses - our hospitals and physicians,...are differentiated by our top notch medical specialists and service lines that are tailored within each community we… more
- Serco North America (Arlington, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... (METS) business unit. Serco has over 10,000 people in North America, with operations across the US and Canada. We are committed to forming long-term partnerships… more
- Tanium (Bellevue, WA)
- …HTML, topic based/structured authoring, and single sourcing 2+ years experience in help desk /technical support a plus Knowledge of DITA a plus Experience with Madcap ... applications with little direction Technically astute and able to understand large enterprise IT concepts Interest in solving complex IT problems Familiarity with… more
- CACI International (Oklahoma City, OK)
- Enterprise Service Desk Team...communicate any technical or customer-related issues that may impact Service Desk operations , ensuring timely ... CACI has an excellent opportunity for an experienced, self-driven Enterprise Service Desk (ESD) **Team...manager, you will lead and oversee daily IT support operations , ensuring the delivery of high-quality, customer-focused service… more
- SOS International LLC (Pearl Harbor, HI)
- Overview SOSi is currently seeking an experienced Enterprise Service Desk Specialist join our team in Joint Base Pearl Harbor Hickam, Honolulu, Hawaii. The ... critical and time sensitive C2 strategies. Essential Job Duties Enterprise Service Desk Specialists are...CySA+, GICSP, GSEC, or SSCP) Ability to support 24/7 operations . Prior experience using Service Desk… more
- Leidos (Kansas City, MO)
- …core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations , service desk , and data transport. Ultimately, Leidos ... shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts...also saving significant dollars by focusing efforts under one enterprise network. What will you do as a Help… more
- Montage Marketing Group (MD)
- Job Title: Operations Center Help Desk Manager Location: Hybrid or Remote Employment Type: Full-time, Exempt Salary: $75,000-$85,000 Annually Are you a seasoned ... Customer Service Help Desk Manager looking for a...Group wants you! Montage is looking for a proactive Operations Center Help Desk Manager to supervisor… more
- ManTech (Doral, FL)
- …and improve customer experience + They oversee the daily operations of the Enterprise Service Desk , ensuring timely resolution of incidents, service ... Desk Manager is recognized as a subject matter expert in Enterprise Service Desk management, possessing extensive experience and deep technical knowledge… more
- Montage Marketing Group (MD)
- …resolving any knowledge-related questions, and referring grant applicants to the IT service desk for any technical issues. Adhering to prescribed scripts, ... Job Title: Operations Center Help Desk Agent Location:...Citizenship + Ability to obtain Public Trust Responsibilities Help Desk Service Delivery + Serve as the… more
