- Hilton (Burlingame, CA)
- …and location\. **Job:** _Guest Services, Operations, and Front Office_ **Title:** _Guest Service Agent / PBX Operator \(Part Time\)_ **Location:** _null_ ... A Guest Services Agent / PBX Operator...A Guest Services Agent / PBX Operator is responsible for greeting...guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. **What will… more
- Marriott (New York, NY)
- **Additional Information** **Job Number** 25073557 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton New York NoMad, 25 West 28th ... Type** Non-Management **POSITION SUMMARY** Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station.… more
- Omni Hotels (Orlando, FL)
- …Golf Club). + To be familiar with the inter-relationship between the different departments ( PBX , Guest Service , Housekeeping, F&B outlets, Gift shop, and ... the importance of our Medallia scores. + Understand all Moments of Service for PBX , Guest Services and Front Desk. + Maintain 4-Star/4-Diamond Standards… more
- Omni Hotels (Charlotte, NC)
- …+ To be thoroughly knowledgeable of all Front Office, Guest Services & PBX Moments of Service scenarios, and execute to standard. + Be familiar with ... follow-up on all guest requests and concerns, effectively adhere to the service recovery process. + Arrange special requests for guests including and not limited… more
- Vail Resorts (Vail, CO)
- …computer experience- requires use of internet and other application systems + High guest service expectations, initiative and ability to hold a conversation with ... dining, Rock Resorts Spa and fitness center. **Job Summary:** PBX Operators are responsible for providing the Guest...knowledge is a plus. Continually provide prompt and courteous service when answering guest calls and making… more
- The Walt Disney Company (Kapolei, HI)
- …computer experience- requires use of internet and other application systems + High guest service expectations, initiative and ability to hold a conversation with ... and much more! Operators are responsible for providing the Guest 's first experience with the Spirit of Aulani while...needs. After their arrival, operators continue to provide great service as they assist our Guests in-house with questions… more
- Kimpton Hotels & Restaurants (Sacramento, CA)
- **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while ... required. + 1 year previous experience in a Front Desk at a full- service hotel is required. + Knowledgeable of immediate area, services, attractions, and events.… more
- Kimpton Hotels & Restaurants (Palm Springs, CA)
- …it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message ... service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal… more
- Kimpton Hotels & Restaurants (Denver, CO)
- …downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent (Overnight) is responsible for registration and ... check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for… more
- Kimpton Hotels & Restaurants (Santa Barbara, CA)
- …downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent (Overnight) is responsible for registration and ... check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for… more
- US Marine Corps (Kaneohe, HI)
- …hotel facility requiring 24/7 365 day a year staffing. Performs a variety of guest service duties while assisting the operation of a lodging activity within ... as the point of contact for all Marine and Guest questions, concerns, and needs while staying at the...concerns, and needs while staying at the IOTC. Monitor PBX and telephone functions, answer incoming calls and in-house… more
- Atrium Hospitality (Southfield, MI)
- …**Primary Purpose:** The primary purpose of the PBX Operator is to provide superior guest service by fielding all guest inquiries by phone as well as ... in an efficient and timely manner. **Work Performed:** The PBX Operator/ Front Desk Agent will be...Front Desk Agent during break and busy Guest Service Check In's and Departures. +… more
- Omni Hotels (Austin, TX)
- …+ Understand the importance of our Medallia scores. + Maintain Four Diamond Standards of guest service + Proper phone etiquette; answering the phone with a smile ... familiar with emergency procedures and Alarm System in the PBX department. + Be familiar with guest ...a professional business appearance, attitude, and performance. + Prior guest service and problem solving experience required,… more
- Omni Hotels (Boston, MA)
- …+ Maintain a professional business appearance, attitude, and performance + Prior guest service experience required, preferably hotel front office experience + ... familiar with emergency procedures and Alarm System in the PBX department. + Be familiar with guest ...guest requests and concerns, effectively adhering to the service recovery process. + To be thoroughly knowledgeable of… more
- Omni Hotels (San Diego, CA)
- …+ Must be able to work the overnight shift, weekends, and holidays. + Prior guest service experience is required. + Prior PMS Cashiering experience is required. ... familiar with emergency procedures and Alarm System in the PBX department. + Be familiar with guest ...guest requests and concerns, effectively adhering to the service recovery process. + To be thoroughly knowledgeable of… more
- Vail Resorts (Moran, WY)
- …items or housekeeping complaints + Works with the bell staff to provide luggage service to guests + Notifies Housekeeping of guest checkouts, room changes, ... 40% retail discounts, the chance to grow through Epic Service - our leading training and development program, and...this position is great for you!** The **Front Desk Agent ** is responsible with the use of a computer… more
- Spanish Peaks Mountain Club (Manhattan, NY)
- … guest stay areas of opportunity. Going above and beyond to recover any service opportunities and exceed guest expectations + Communicate and partner with all ... to apply internally. Your Journey + Provide excellent customer service and telephone etiquette + Host and welcome guests...regarding questions and requests + Perform all Front Office Agent duties, including Concierge, PBX , and Order… more
- Sage Hospitality Group (Portland, OR)
- **Why us?** We are looking for a new **Front Desk Agent ** for The Hotel Zags. Stylish, inviting, and convenient to lively local attractions, The Hotel Zags is an ... Zags is all about the city around it.** **Job Overview** **Front Desk Agent ** responds in a professional and courteous manner to arriving, departing and in-house… more
- Hilton (Orlando, FL)
- …and external calls in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible ... modern luxury concept empowers you to deliver: + Personalized service with authenticity and passion + Impactful experiences +...holidays\. **What will I be doing?** As a Communications Agent , you would be responsible for answering and responding… more
- Army Installation Management Command (Honolulu, HI)
- Summary Serves as a Hotel Customer Service Agent for the Front Office Department of the Hale Koa Hotel. This is an open continuous announcement. Resumes are only ... will be considered. Responsibilities Serves as a hotel customer service clerk at a lodging property having in excess...normally associated with front desk operations as desk clerk, PBX services, reservations, activities, and security for the main… more