- Two95 International Inc. (Cherry Hill, NJ)
- Title - Help Desk Level 2 Position - Fulltime Location - Cherry Hill, NJ Salary - $Open (Best Possible) Requirements Responsibilities: + Provide 1st and ... 2nd level support for desktops, laptops, printers, servers, and other network devices both remotely and on site. + Ensure proper documentation, notification, and… more
- Robert Half Technology (Old Mystic, CT)
- …and staff. Requirements * Minimum of 3-5 years of experience in Help Desk or Level 2 Computer Technician roles. * Proficiency in troubleshooting ... Description We are looking for a dedicated Help Desk Analyst I to join...the district. * Escalate unresolved issues to supervisors or higher- level technical staff for advanced support. * Travel between… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …with DoD 8570.01-M with a minimum certification of IAT Level I** The Level 2 Help Desk Specialist shall possess the following capabilities: + Five ... Desk Specialist will provide 24x7 Help Desk support as defined by first response/Tier 1/ Level...support + Receive, triage and route tickets to Tier 2 Help Desk according +… more
- The Boeing Company (El Segundo, CA)
- …is currently hiring for level 2 . **Position Responsibilities:** + Manage Help Desk tickets in a timely and organized manner using Service Now ticketing ... 2 + years of experience working in a help desk role + Proficiency with Dell...well as market and business considerations. Summary Pay Range: Level 2 : $29.82-$43.87 Applications for this position… more
- General Dynamics Information Technology (Quantico, VA)
- …a drive for innovation to GDIT. Our ** Help Desk Analyst Tier 2 ** must have: + **Security Clearance Level :** Active Top Secret clearance + **Required ... **Req ID:** RQ211237 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret...Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier 2 **… more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- **Tier 2 Help Desk Specialist...join our helpdesk team. The ideal candidate will provide expert- level support to our clients, resolving the most complex ... issues and ensuring a high level of customer satisfaction. This role requires advanced technical...Well-being programs \#CGIFederalJob \#LI-RT1 **Skills:** + Call/Contact handling + Help Desk /IT Services + Local Problem Management… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk Guantanamo...commensurate level of experience based on position level Required Experience: 2 -5 Years PingWind is looking ... Eligibility - can start with SECRET clearance Certifications:8570 IAT Level II and Computing Environment eg MD-100, AZ-104 or...for a Tier 2 - Help Desk Technician who also knows VTC… more
- Huntington Ingalls Industries (Fairfax, VA)
- …https://vimeo.com/732533072 Job Description Mission Technologies, a division of HII, is seeking a Help Desk Customer Support Manager to support the DSS PASS ... and reporting. + Able to support schedule flexibility if needed in support of help desk operations work schedule. Client Security Requirements + Must be able… more
- General Dynamics Information Technology (Wright Patterson AFB, OH)
- … expertise along with a drive for innovation to GDIT. Our ** Help Desk Specialist** must have: + **Security Clearance Level :** Active Secret clearance + ... Experience:** + 5 years of directly related experience supporting help desk Tier 1, Tier 2...technical support team. + Experience developing and providing Service Level Agreements and Help Desk … more
- LA Care Health Plan (Los Angeles, CA)
- …established monthly performance baselines are completed. Duties Manages complex issues escalated from Level 2 Service Desk Technicians, serving as a key ... for complex incidents and serving as a mentor for Level 2 technicians. The Technician serves as... 2 years of experience in Call Center Help desk , configuring & administering networked computer… more
- EPS Corporation (Dahlgren, VA)
- …ideal candidate will be a motivated, detail-oriented professional with hands-on experience using enterprise- level help desk systems and a commitment to ... 2 ) yearsof professional experience in Industry, Federal, orDoD Help Desk Support. + Proficiency withBMC Remedy,ServiceNow,...Desk Support. + Proficiency withBMC Remedy,ServiceNow, or other enterprise- level help desk tools. +… more
- Zones LLC (Boston, MA)
- …Hours: Mon - Friday 8:00 am - 5:00 pm. On site. The IT Help Desk Technician will provide Level 1- 2 support to customer's end-users. This position will ... IT Help Desk Technician Staffing Boston, Massachusetts... Analyst will troubleshoot, diagnose and resolve or escalate Level 1- 2 incidents received as necessary. What… more
- General Dynamics Information Technology (Washington, DC)
- …*Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele ... **Req ID:** RQ212254 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret/SCI...in the heart of our nation's capital. As a Help Desk Technician, you are the foundation… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half Technology is searching for a skilled Help Desk Support Specialist for a client headquartered in Nashville, Tennessee. This role is a ... timely manner, gather pertinent information and document in the Help Desk System * Classify, and prioritize...in a timely manner to the appropriate resource and level when necessary * Work with Support Engineers and… more
- CACI International (Norfolk, VA)
- …I** **- High School diploma and 2 + years of technical support experience** + ** Help Desk Specialist II** **- High School diploma and 3+ years of technical ... Help Desk Specialist Job Category: Service...up user profiles and reset passwords + Fulfill service level standards for response time and quality + Maintain… more
- Red River (Chantilly, VA)
- …courage in searching for the truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit of excellence. + **Resilience** - ... for working on a team within the NOC/24x7 Service Desk . This position will handle technical support requests directly...outages. **This role will operate on the Fri-Mon ( 2 PM - 12:30 AM) shift** **Primary Position Tasks:**… more
- NANA Regional Corporation (Honolulu, HI)
- …PowerPoint, Excel, and Outlook). + At least 2 years of experience in service desk or help desk support with basic troubleshooting skills in hardware, ... ASE is looking for a Help Desk Technician to work in...during travel. The technician also supports distinguished visitors and command- level special events and also manages communications for significant… more
- Chenega Corporation (Arlington, VA)
- …the IT Help Desk Lead to ensure the Help Desk maintains compliance with Service Level Objectives (SLOs) in accordance with contractual standards + ... **Req ID:** 38527 **Summary** **Tier 1 Help Desk Analyst** **Arlington, VA** Are...cutting-edge technology and take your career to the next level ! We deliver essential technological services to our customers… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …5 + years of related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK SUPERVISOR Advance how our customers operate while you advance ... your career. Join GDIT as a Help Desk Supervisor and build an impactful...to/for Team Leads. * Participate in communications with AM desk , Tier 2 Leads, Accounts Team, Telephony,… more
- TEKsystems (Lowell, AR)
- Description Our customer is looking to add to their help desk team. They used to have two shifts that were 12 hours each. In order to service their customers ... looking to fill the mid-day shift which is M-F 2 pm - 11 pm and the night shift...shift which is Sunday-Thursday 10 pm - 7 am. Help Desk - Primary Duties and Responsibilities:… more