- Intercom (San Francisco, CA)
- …their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which ... provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push… more
- Ryder (Montgomery, AL)
- …and applications. Evaluate and recommend security improvements and system upgrades. Monitor Helpdesk queues throughout the day to ensure SLAs are met. Additional ... Responsibilities: Develop, define, and monitor network/security policies for the use of network resources. Manage user remote access, VPN configurations. Participate in on-call rotation and respond to network emergencies or incidents promptly. Perform other… more
- Ryder (Charleston, WV)
- …and applications Evaluate and recommend security improvements and system upgrades Monitor Helpdesk queues throughout the day to ensure SLAs are met Additional ... Responsibilities: Develop, define and monitor network/security policies for the use of network resources Manage user remote access, VPN configurations Participate in on-call rotation and respond to network emergencies or incidents promptly Perform other duties… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- **Tier 1 Helpdesk Lead and Analyst ** **Category:** Service Desk / End User Services **Main location:** United States, District of Columbia, Lebanon **Position ... . **Position Description:** CGI Federal is seeking a business analyst to join a growing and dynamic program to...us to make a significant impact by enhancing our helpdesk services and ensuring optimal performance across help desk… more
- General Dynamics Information Technology (Wallops Island, VA)
- …years of related experience **US Citizenship Required:** Yes **Job Description:** Database Analyst Associate **- Helpdesk Tech - Secret Clearance** Deliver ... our clients turn data into action as a Database Analyst Associate at **GDIT.** Your work will provide transformative..., people are our differentiator. As a **D** atabase Analyst Associate you will help ensure today is safe… more
- Sprinklr (New York, NY)
- … About the Role (what you'll be doing) + Local support of the New Yorkoffice on site 5 days a week + Will be required to be flexible in terms of working hours to ... Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any… more
- TEKsystems (Raleigh, NC)
- Job Summary: We are seeking a skilled and customer-focused IT Helpdesk Specialist with a minimum of 3 years of experience in IT support and a strong background in IT ... best practices. Required Qualifications: + 3+ years of experience in an IT Helpdesk or Technical Support role. + Proficiency with ITSM tools, preferably ServiceNow.… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst , you ... evolving needs. Requirements Qualifications: + Extensive experience in a Tier 3 helpdesk or advanced technical support role is essential. + In-depth knowledge of… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst , you will be the ... is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not mandatory. + Strong… more
- COOLSOFT (Raleigh, NC)
- …Note: * Remote Position * Webcam Interview Only Description : The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health ... and end-user satisfaction. Working as part of the centralized IT Helpdesk , the Analyst ensures prompt and effective resolution of Epic and non-Epic related… more
- COOLSOFT (Raleigh, NC)
- …Client Info : NCDHHS-AM Note : * Remote Position Description : The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record ... and end-user satisfaction. Working as part of the centralized IT Helpdesk , the Analyst ensures prompt and effective resolution of Epic and non-Epic related… more
- Children's Mercy Kansas City (Kansas City, MO)
- …Rep Certification or equivalent within 365 days + Employees must obtain Helpdesk International Support Center Analyst Certification or equivalent within 365 ... International Customer Service Representative certification (HDI-CSR) Preferred + Helpdesk International Support Center Analyst (HDI-SCA) certification… more
- City of New York (New York, NY)
- …PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE OF ADMINISTRATIVE STAFF ANALYST . The Administration for Children's Services (ACS) protects and promotes the ... Construction & Facilities Management is seeking a Director of the Facilities Helpdesk with strong customer service skills and exceptional organizational abilities to… more
- Motion Recruitment Partners (Norcross, GA)
- Helpdesk Support Norcross, Georgia **Onsite** Contract $20.5/hr - $20.5/hr Seeking dedicated Onsite IT Customer Service Representatives to join the team in Norcross, ... with Linux Systems a plus. + HDI certified (customer service, support center analyst , or desktop support technician) and ITIL Foundations certification is a plus.… more
- Motion Recruitment Partners (Irondale, AL)
- IT Helpdesk /Systems Support Irondale, Alabama **Onsite** Contract $21/hr - $25/hr Open to working onsite in Birmingham, Alabama? We have an IT System Support ... Analyst opening that might be a fit. In this role you will work the ticket cue and answer incoming calls. There are in person duties with end clients and the… more
- TEKsystems (Coppell, TX)
- …REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, ... to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience working with "help… more
- Children's Mercy Kansas City (Kansas City, MO)
- … International Customer Service Representative certification (HDI-CSR) Preferred + Helpdesk International Support Center Analyst (HDI-SCA) certification ... + Information Technology Infrastructure Language (ITIL) Basics certification Preferred + Helpdesk International Support Center Team Lead (HDI - SCTL) Preferred +… more
- Precipart (Farmingdale, NY)
- …Team. The Systems Analyst will play a crucial role managing the Helpdesk , responding to service requests, and assisting with projects and deployment. They will ... PrecipartSystems Analyst Farmingdale, NY 11735 Precipart. located in Farmingdale,...end users across the organization. ESSENTIAL FUNCTIONS + Perform Helpdesk duties including troubleshooting Windows OS, printer issues, answering… more
- Serco (Fort Leavenworth, KS)
- **Position Description** Looking for a **Systems Software Analyst (SSA) Intelligence Electronic Warfare Tactical Proficiency Trainer (IEWTPT)** position at a place ... Training Program (MCTP) contract is seeking a Systems Software Analyst (SSA) Intelligence Electronic Warfare Tactical Proficiency Trainer (IEWTPT) Specialist's… more
- City of New York (New York, NY)
- Job Description APPLICANTS MUST BE PERMANENT IN THE ASSOCIATE STAFF ANALYST CIVIL SERVICE TITLE, Human Resources Solutions (HRS) support the human resources needs of ... Associate Staff Analysts to function as a Business Program Analyst , who will: - Collaborate with the senior programming...Integrity (CWSI) Unit by opening a OPA HR Payroll Helpdesk Remedy ticket. Remedy tickets require full details of… more
