- Insight Global (Montgomery, AL)
- Job Description Insight Global is seeking a reliable and proactive Tier 1 Helpdesk Technician to provide essential onsite IT support at our St. Louis, MO ... location. This is a short-term contract role ideal for someone with at least 1 year of professional IT experience or a recent graduate with a technical degree. You… more
- Genesee Community College (Batavia, NY)
- …Posted On: Mon May 19 2025 Job Description: GENERAL FUNCTIONS The HelpDesk Technician will provide tier 1 triage and technical support for the ... of time and be able to lift 50lbs. Additional Information: Work Schedule / Availability: Helpdesk hours are Mon - Friday 8am - 4pm. Minimum of a 2 hour shift… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 2 Helpdesk Technician (EITAAS-2024-23089): Bowhead seeks a Tier 2 Helpdesk Technician that will provide multiple tier ... providing the initial set up and operational expansion of the Wave 1 Enterprise Service Desk, Unified Endpoint Management, and Enterprise Support Services.… more
- General Dynamics Information Technology (Elkridge, MD)
- …Required:** Yes **Job Description:** **Overview:** Transform technology into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT means ... operate. At GDIT, people are our differentiator. As a Helpdesk Technician you will help ensure today...TO SUCCEED: + Required Education and Experience: HS/GED + 1 **+** **years** + Certifications: DoD Manual 8570.01-M at… more
- Waverly Health Center (Waverly, IA)
- …+ Collects the required information for requests and enters the information into the Helpdesk portal. + Provides first- tier problem resolution to Helpdesk ... SCHEDULE FTE: 1 .0 PRIMARY FUNCTIONS Provides high-quality customer service to...inventory of desktop equipment, peripherals, hardware, and software. + Helpdesk Support: + Answers and responds to phone and… more
- Linchpin Solutions, Inc. (Aberdeen Proving Ground, MD)
- SATCOM Helpdesk Technician Aberdeen Proving Ground, MD...In Test (BIT) or system alert messages. + Provide Tier 1 and Tier 2 ... are currently hiring for a dynamic and experienced SATCOM Helpdesk Technician . Clearance:Active DoD Secret Clearance Work...Experience Requirements + 2-3 Years of SATCOM experience + 1 + Years of experience in helpdesk is… more
- BOOZ, ALLEN & HAMILTON, INC. (Arlington, VA)
- Helpdesk Technician The Opportunity: Your combination of...to an IT operations environment + Experience as a Tier 1 helpdesk techni cia n ... the technology supporting the DoD? We're looking for a Helpdesk Techni cia n with a solid background in...Join us. The world can't wait. You Have: + 1 + years of experience providing customer and user support… more
- TEKsystems (Kansas City, KS)
- …City Metro area. Remote work from home. Must have previous over the phone helpdesk / service desk experience to be considered Description: 6-month contract to hire ... Help Desk position. This position requires at least 1 year of Service Desk or Help Desk experience....moderately complex problems while referring more complex problems to tier 2 technicians. Assist users inquiring how to use… more
- AssistRx (Maitland, FL)
- …opportunity to assist with new technology evaluations that support the User Experience. + Provide TIER 1 & TIER 2 quality support on workstations and ... laptops, and troubleshooting. + PC Imaging, inventory, and lifecycle support for equipment + Serves as an escalation path for local IT Support Technicians + Installation and troubleshooting of printers and other peripherals as required. + Provide instruction… more
- TEKsystems (Fall River, MA)
- …and servers. + Escalate issues that are of higher difficulty to the next tier of support. + Support IT projects that require interaction with customers as needed. ... equivalent in education and experience. Bachelor's degree preferred. Technical Experience ( 1 + year of the following) + Strong understanding of Windows desktop… more
- TEKsystems (Frankfort, KY)
- …2+ years in any of the following areas: Information Technology, Installation Technician , Helpdesk - Tier 1 +, Network Operations Center Technician ... KNOWLEDGE & EXPERIENCE . Ability to identify and troubleshoot defective equipment . Determine and resolve hardware issues prior to deployment . Possess network room knowledge and experience ATTRIBUTES . Effective interpersonal skills . Effective analytical /… more
- Envita Medical Center (Scottsdale, AZ)
- …more than 200 employees at multiple locations in Arizona. Primary Job Responsibilities: * Provide Tier 1 and Tier 2 level desktop support via phone, email, ... Job Title: IT Support Specialist / Cabling Technician ( Tier 2) Location: Scottsdale, AZ...succeed in this position. * Experience working on a helpdesk team and excellent customer service skills. * 3+… more
- Davis-Ulmer Sprinkler Co. Inc. (Beltsville, MD)
- Tier 2 Help Desk Technician Beltsville, MD 20705 Clear Connection is the trusted technology partner that businesses have been relying on for 30+ years. Guided by ... Due to continued growth, we are looking for a Tier 2 Help Desk Technician to support...This position will follow all procedures outlines in the Helpdesk roles and responsibilities. Responsibilities: + Handle all aspects… more
- City of New York (New York, NY)
- …resolution. The Bureau of Business Information Technology (BIT) seeks to hire one ( 1 ) IT Service Management Specialist to provide Tier I Technical support ... in the country, with nearly 6,000 employees. We deliver 1 . 1 billion gallons of high-quality drinking water...remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical… more
- Sharp Electronics Corporation (Downers Grove, IL)
- … Helpdesk Technician is an entry-level position, responsible for providing Tier 1 helpdesk end-user support for small to enterprise-sized clients ... Respond to calls, tickets, and emails to troubleshoot reported issues in a helpdesk environment + Monitor Backup offerings and escalate alerts + Reconcile licensing… more
- Actalent (Durham, NC)
- … Technician to join our IT team. This role will be responsible for providing Tier 1 and Tier 2 technical support across our organization, ensuring ... for user and device inventory. + Respond promptly to helpdesk tickets and direct support requests from users, meeting... tickets and direct support requests from users, meeting helpdesk SLAs. + Diagnose and troubleshoot hardware, software, and… more
- ChenMed (Miami, FL)
- …installs, manages and supports personal computer hardware and peripherals. + Follows the Tier 1 process and documentation requirements for all tickets processed. ... to join our team. The Associate IT Service Desk Technician is responsible for providing support for a wide...+ Provides Tier 1 support for mobile devices such… more
- City of New York (New York, NY)
- …safety and well-being of all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT in the Administration Unit. The ... customer service quality and availability by working closely with Tier 2, Tier 3 and Vendor support...networking concepts and network infrastructure. - Knowledge of KACE Helpdesk and WASP MobileAsset Management or similar help desk… more
- ManpowerGroup (Tucson, AZ)
- …and other workplace technology. * Troubleshoot and resolve hardware, software, and connectivity issues at a Tier 1 and Tier 2 level. * Serve as a first point ... the HR/Payroll Services industry is seeking a **Help Desk Technician ** to join their team. **Job Title: Help Desk...on tools, software, and best practices. **Required Qualifications:** * 1 -3 years of relevant technical support or helpdesk… more
- SAS Shoemakers (San Antonio, TX)
- …+ Troubleshoot issues with voice, data, applications, and anything else at a Level 1 tier . + Customer Service experience is required + Computer hardware ... Position SAS has an opening for a Desktop Support Technician . The Desktop Support Technician will be...maintaining all IT-related equipment. The primary duties include taking helpdesk phone calls and tickets from end users and… more