- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 2 Helpdesk Technician (EITAAS-2024-23089): Bowhead seeks a Tier 2 Helpdesk Technician that will provide multiple tier support to ... providing the initial set up and operational expansion of the Wave 1 Enterprise Service Desk, Unified Endpoint Management, and Enterprise Support Services.… more
- General Dynamics Information Technology (Elkridge, MD)
- …**Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Systems ,Information Technology (IT) Systems Support, Systems Support ... CompTIA Security + certified (DoD 8570 IAT Level II) - CompTIA **Experience:** 1 + years of related experience **US Citizenship Required:** Yes **Job Description:**… more
- Waverly Health Center (Waverly, IA)
- …+ Collects the required information for requests and enters the information into the Helpdesk portal. + Provides first- tier problem resolution to Helpdesk ... SCHEDULE FTE: 1 .0 PRIMARY FUNCTIONS Provides high-quality customer service to...off-hour on-call support as scheduled. + Educates other information systems staff on existing desktop/ helpdesk technology. +… more
- Linchpin Solutions, Inc. (Aberdeen Proving Ground, MD)
- …Built In Test (BIT) or system alert messages. + Provide Tier 1 and Tier 2 support for supported systems and will facilitate escalation to Tier 3 as ... Test Procedures. + Provide technical support to integrate the Helpdesk Lab equipment and SMART T systems ...Experience Requirements + 2-3 Years of SATCOM experience + 1 + Years of experience in helpdesk is… more
- Trace Systems Inc (Shaw AFB, SC)
- …SC. The job responsibilities include, but are not limited to: Provide Tier 1 technical support (performing initial trouble ticket/call prioritization, diagnosis, ... Specialist II Location: Shaw AFB, SC Job Responsibilities Trace Systems is actively recruiting for a Helpdesk ...resolution of basic client hardware and software issues); Provide Tier 1 hands-on support to users on… more
- BOOZ, ALLEN & HAMILTON, INC. (Arlington, VA)
- …of experience providing customer and user support to an IT operations environment + Experience as a Tier 1 helpdesk techni cia n or with resp ond ing to ... Helpdesk Technician The Opportunity: Your combination of people...cia n with a solid background in Windows operating systems to work within classified environments, providing in-depth support… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 ... TheJunior Helpdesk Support Services Specialist willprovide technical support services in...to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the… more
- TEKsystems (Kansas City, KS)
- …City Metro area. Remote work from home. Must have previous over the phone helpdesk / service desk experience to be considered Description: 6-month contract to hire ... Help Desk position. This position requires at least 1 year of Service Desk or Help Desk experience....moderately complex problems while referring more complex problems to tier 2 technicians. Assist users inquiring how to use… more
- AssistRx (Maitland, FL)
- …opportunity to assist with new technology evaluations that support the User Experience. + Provide TIER 1 & TIER 2 quality support on workstations and ... The Service Desk Support Tech is a member of the Internal Systems IT Support Team responsible for providing in-person and remote IT support to ARx staff and team… more
- TEKsystems (Fall River, MA)
- …and servers. + Escalate issues that are of higher difficulty to the next tier of support. + Support IT projects that require interaction with customers as needed. ... equivalent in education and experience. Bachelor's degree preferred. Technical Experience ( 1 + year of the following) + Strong understanding of Windows desktop… more
- Robert Half Technology (Nashville, TN)
- …and maintaining end-user satisfaction. + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them ... Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join...issues, providing expert guidance, and ensuring the organization's IT systems operate at peak performance. This is a contract… more
- Proven IT (Phoenix, AZ)
- Tier 1 Engineer Phoenix, AZ (http://maps.google.com/maps?q=Gateway+I+Phoenix+AZ+USA+85008) * IT Apply Job Type Full-time Description The Tier I Engineer is ... This is the basic level of customer support. The Tier I Engineer is a generalist with a broad...with a broad understanding of the hardware, software and systems that the customer has on site and is… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you ... not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical...customer service skills. + Basic understanding of desktop operating systems (eg, Windows, macOS) and common software applications. +… more
- Envita Medical Center (Scottsdale, AZ)
- …more than 200 employees at multiple locations in Arizona. Primary Job Responsibilities: * Provide Tier 1 and Tier 2 level desktop support via phone, email, ... Job Title: IT Support Specialist / Cabling Technician ( Tier 2) Location: Scottsdale, AZ (located specifically in...technical issues relating to PC hardware, software, and information systems . You will provide advanced helpdesk computer… more
- BAE Systems (Herndon, VA)
- …in a small team environment with great people? We are looking for a Tier 1 System Administrator with a robust Windows 10/11 troubleshooting background supporting ... **Job Description** BAE Systems , a top-ten prime contractor to the US...include file, print, DNS, DFS and DHCP + Support helpdesk and users with general issues including public key… more
- Nammo Defense Systems, Inc (Perry, FL)
- …optimal performance, reliability, and cybersecurity. ESSENTIAL JOB FUNCTIONS: + Provide Tier 1 /2 technical support, troubleshooting hardware, software, and ... Administrator plays a crucial role in maintaining, optimizing, and securing IT systems to ensure seamless daily operations for end-users. This position is… more
- Children's Mercy Kansas City (Kansas City, MO)
- …hospital. Overview Service Operations Senior Analyst is a subject matter expert on all Tier 1 support processes. Serves as an internal escalation point within ... support needs. + Coordinates monitoring service efforts of CM systems , network, servers, interfaces, and data centers with the...monitoring processes. + Performs daily tasks to maintain the Tier 1 Service Desk and Customer self-service… more
- M. C. Dean (Austin, TX)
- …Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support. Main responsibilities include but are not ... lives, and changing the world for the better. We are seeking a **System Administrator 1 ** to join our **Security and Electronic Systems (SES)** business Unit. As… more
- Sharp Electronics Corporation (Downers Grove, IL)
- …The National Helpdesk Technician is an entry-level position, responsible for providing Tier 1 helpdesk end-user support for small to enterprise-sized ... Respond to calls, tickets, and emails to troubleshoot reported issues in a helpdesk environment + Monitor Backup offerings and escalate alerts + Reconcile licensing… more
- Georgia Systems Operations (Tucker, GA)
- …of Georgia. Support includes desktop, mobile, audio-visual, application, printers, and provides Tier 1 response for all solutions supported by Shared Services ... : 10 years in the area of IT service desk, IT Helpdesk , IT Infrastructure, Cloud infrastructure, Virtualization, Business Analyst, IT, or Technology. Equivalent… more