- Dream Downtown (New York, NY)
- The Reservations / PBX Agent is responsible for handling reservations , inquiries and cancellations in an attentive, courteous and efficient manner, and ... in a friendly and efficient manner. Selling room accommodations and addressing hotel inquiries via phone or email correspondence. Managing the completion of guest… more
- Hampton Inn & Suites (Chapel Hill, NC)
- Job title: Guest Service Agent Reports to: Front Office Manager Job purpose To consistently and professionally perform all front desk duties in accordance with ... hotel and brand standards. Responsibilities *Report to work on...supplies during shift and replenish as needed. *Make guest reservations when applicable. *Consistently update front desk communication/guest service… more
- Fidelity Hotel (Cleveland, OH)
- …out of the hotel in a confident, professional, and personalized manner Take hotel reservations accurately and efficiently and ensure calls are answered in a ... HOTEL is hiring for a FRONT DESK AGENT Fidelity Hotel is an adaptive reuse...inviting and work areas are clean and organized View reservations before arrival and create guest profiles that we… more
- Columbia Hospitality (Austin, TX)
- …/ Day Shift Guest Service Agent ($500 sign-on incentive) | Colton House Hotel Master multitasker. Memory Maker. No two days are the same: delight, problem solve, ... front desk, efficiently handling the check-in and checkout processes according to hotel procedures and standards. Be knowledgeable and proficient with the property… more
- DKN HOTEL GROUP (Rancho Cucamonga, CA)
- …and courteous demeanor at all times, while providing personalized service to hotel guests. Communicate effectively with guests and fellow team members. Greet ... procedures in order to present the guest with accurate hotel charges upon check-out. Courteously answer inquiries and accept... charges upon check-out. Courteously answer inquiries and accept reservations , both in person and over the phone, by… more
- Seva Hospitality (Florence, KY)
- …is looking for Friendly and Energetic Front Desk Associates to join our hotel operations team in Florence, Kentucky! Full-Time & Part-Time positions are available ... level of customer satisfaction. Answering Phones. Making, Changing, Assisting w/ Reservations . Looking Up Directions on the Internet. Promoting Rewards Program.… more
- Seneca Gaming Corporation (Niagara Falls, NY)
- …for hotel and restaurant services or availability. 3. Book recommended hotel , restaurant, and walk in reservations . 4. Compute bills, collect payments, ... The Front Desk Agent (Primary position) or VIP Services Representative (primary...transportation, entertainment, etc. 20. Accommodate guest requests pertaining to Hotel /Casino events, restaurant reservations , travel and entertainment… more
- Element Valley Forge (King Of Prussia, PA)
- … Front Desk Agent , Receptionist, or similar role Experience with hotel reservations software, like Lightspeed or Opera Customer service experience Excellent ... Valley Forge. This position will manage all aspects of hotel guest's accommodation. The Front Desk Agent ... will welcome guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities.… more
- Sonesta International Hotels Corporation (Salt Lake City, UT)
- Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the ... hotel by accomplishing performance objectives covering the front desk...card transactions, and guest information. May routinely book guest reservations for individuals and/or groups that are requested either… more
- La Quinta Inn & Suites By Wyndham Seattle Sea (Seattle, WA)
- …SUMMARY: Provide sales and customer service functions related to guest registration, reservations and revenue collections, in a manner that will ensure that guests ... promptly to guest questions, complaints or requests. Organizes the reservations for the day's arrivals. Checks for duplicate ...status, or guest service requirements. Has frequent contact with hotel guests and employees. May have some contact with… more
- HRI Hospitality (Nashville, TN)
- …*Extend every effort to obtain satisfactory alternative accommodations for guests with reservations when the hotel cannot accommodate them. Follow established ... *Monitor, send and distribute guest faxes. *Document and confirm reservations and cancellations. *Block rooms in the computer and...*Minimum six (6) months experience as a Guest Service Agent in a hotel /resort (or comparable in… more
- Aimbridge Hospitality (Dallas, TX)
- Join Our Team as a Front Desk Agent ! About Us The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and ... concerns. Multitasking Ability: Manage multiple tasks efficiently, including handling reservations , check-ins, and check-outs. Financial Skills: Work with and… more
- Aimbridge Hospitality (Hollywood, FL)
- Join Our Team as a Front Desk Agent ! About Us The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and ... concerns. Multitasking Ability: Manage multiple tasks efficiently, including handling reservations , check-ins, and check-outs. Financial Skills: Work with and… more
- Azul Hospitality (Dallas, TX)
- Job Details Job Location Renaissance Saint Elm Dallas Downtown Hotel - Dallas, TX Position Type Full-Time/Part-Time Education Level High School Travel Percentage ... None Job Shift Any Job Category Hospitality - Hotel Description POSITION PURPOSE Perform in a pleasant, professional,...Review current days arrival reports. Check all special request reservations to ensure that the room is blocked per… more
- KENT ISLAND RESORT (Stevensville, MD)
- …at all times Accurately answers inquiries from potential guests and accepts hotel reservations . Consistently resolves guest problems and complaints in an ... demonstrating a sense of urgency. Responds to telephone and in-person inquiries regarding reservations , hotel information and guest concerns in a timely fashion… more
- TWIN TIER HOSPITALITY (Strongsville, OH)
- … and take same day reservations and when necessary future reservations following hotel rate structures, discounts, and sell strategies. (16%) Handle ... guest check-ins/check-outs in accordance with hotel credit/cash handling policies in an efficient and friendly...attractions, check cashing, safety boxes, etc. (21%) Cancel room reservations according to procedures. (2%) Walk customers in a… more
- Colwen Hotels (North Miami Beach, FL)
- …guest registration, making reservations , and providing guests with information about the hotel and the local area. If you have a knack for customer service and ... is seeking a friendly, customer service focused Guest Service Agent to join our team. In this position you...90 days! Colwen Hotels is a dynamic and growing hotel company, with an extraordinary portfolio of award-winning hotels.… more
- Hampton Inn Memphis Walnut (Memphis, TN)
- …Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify ... team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner...Center Drive Memphis, TN 38120 Overview The Front Office Agent is responsible for providing attentive, courteous and efficient… more
- Soho House & Co. (Nashville, TN)
- The role At Soho House, the Front Desk Agent , assist with checking members in to the property and hotel guests into their room as well as streamline various ... risks and other matters that arise. The Front Desk Agent is responsible for receiving payments and balancing cash...not limited to; booking cars, tickets to shows, restaurant reservations , spa reservations , etc. Answer incoming emails… more
- Midas Hospitality (St. Louis, MO)
- …for arriving, departing and in-house guests as well as telephone inquiries regarding reservations , hotel information and guest concerns. What You Will Be Doing: ... Front Desk Agent - Residence Inn & Courtyard: St. Louis,...mail and faxes for guests. Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and… more
