- Honeywell (Morris Plains, NJ)
- …down their carbon emissions, and improving their operational efficiencies. **THE POSITION** As a ** IT Manager , Service Desk Problem Management** , you ... ITIL certification + Experience in managing a global service desk team + Knowledge of IT service management tools + Continuous improvement mindset and… more
- Arena Technical Resources, LLC (Washington, DC)
- …support are handled in a timely and efficient manner. This position reports to the IT Service Desk Manager . Responsibilities: - Managing the day-to-day ... IT Service Desk Supervisor Location: Washington, DC, US Job ID: ATR 17107 Job Description Position Title: IT Service Desk Supervisor Location:… more
- NuAxis Innovations (Washington, DC)
- ** IT Service Desk Quality Assurance Manager ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT ... position. **Job Description** + Quality Assurance Manager (QAM) with Enterprise IT Help Desk / Service Desk Background + The ideal candidate for the… more
- Maryland Department of Transportation (Baltimore City County, MD)
- Service Desk Manager ( IT Assistant Director I) Salary $89,913.00 - $145,151.00 Annually Location Baltimore City Job Type Full Time Job Number ... MDTA is seeking an experienced IT professional to oversee its Service Desk , Mobile Device Management and Mobile Phone Management, and Support Services within… more
- MPR Associates (Alexandria, VA)
- …engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Manager to join our IT team. If you are seeking a ... Desk staff and other personnel in the IT department. The Service Desk Manager is expected to take ownership of user support issues and be proactive… more
- Fairleigh Dickinson University (Teaneck, NJ)
- Job Summary: The IT Service Desk Operator ( SDO ) is the first point of contact to properly document, report and potentially resolve all technology related ... defined service level objectives. + Assists the IT Service Desk Supervisor with...Social Security Card. Status: Full-Time Campus: Metropolitan Campus, Teaneck, NJ Hiring Manager : Peter Mannarino Department: Information Systems &… more
- Tarleton State University (Stephenville, TX)
- Job Title Service Desk Manager Agency Tarleton...Deputy CIO, is responsible for leading and managing the IT Service Desk team, which serves ... Location Stephenville, Texas Job Type Staff Job Description The Service Desk Manager , under direction...Operations & Leadership + Oversees daily operations of the IT Service Desk , ensuring timely… more
- Encore Electric, Inc. (Lakewood, CO)
- …professional growth of team members, and optimize processes for efficiency and quality. The Help Desk Manager will join the IT Leadership Team to provide ... Manager works collaboratively with the Help Desk team to ensure exceptional customer service ,...Desk to deliver exceptional technical support and customer service , ensure prompt and effective resolution of IT… more
- Leidos (Stennis Space Center, MS)
- **Description** Leidos Digital Modernization sector is seeking an experienced and dynamic ** Service Desk Manager ** to support the Department of Homeland ... is critical in managing and optimizing the performance of Service Desk operations, ensuring exceptional IT...and international locations. **_T_** **_his position requires the SD manager to be 100% on-site in Stennis, MS_** **Primary… more
- Robert Half Technology (City Of Industry, CA)
- Description *Email valerie.montoya@rht(.com) for consideration* Robert Half is currently seeking a Service Desk Manager for a reputable client located in the ... City of Industry, CA area. Service Desk Manager will be...technical problem-solving. Responsibilities: + Manage day-to-day operations of the IT Service Desk team, ensuring… more
- CACI International (Denver, CO)
- Integrated Service Desk Account Manager - Day Shift Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... procedures, incident management, communication skills, and an understanding of IT service management processes. They must be...service and/or support experience working in a Help Desk , Service Desk , or Call… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Incident Manager Clearance Required:...issues to Tier 2 or supervisory staff. + Collaborate with Service Desk Leads and IT teams ... Clearance Locations: Aberdeen Proving Grounds (Onsite) Position Overview: The Service Desk Incident Manager oversees... Manager oversees the processing and resolution of service requests and IT incidents. These roles… more
- Envista Holdings Corporation (Brea, CA)
- IT Help Desk / Online Support Brea,CA POSITION SUMMARY:Provides first level phone support Company wide. Ensures that all Phone support calls are logged, resolved, ... problems. * Provides updates, status, and completion information to manager , problem request tracking system, and/or users, via voice...Urgency: IT issues usually start at the IT help desk . Must understand and direct… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager ** to join our team in **the DC, Maryland, and Virginia (DMV) area** ... Business Administration or a related field + 8+ years of experience in service desk operation, leading IT support teams and delivering high-quality end-user… more
- Capgemini (Orlando, FL)
- …the US by Capgemini. **Job:** _Infrastructure_ **Organization:** _CIS TECH_ **Title:** _Senior Delivery Manager - Service Desk Service Delivery_ ... : We are seeking an experienced and dedicated Global Service Delivery Manager to lead all aspects...to lead all aspects of and run our global service desk operations. This role involves leading… more
- Edmunds (Santa Monica, CA)
- …What You're Applying For: Edmunds is seeking a highly motivated and experienced Help Desk Manager to lead our dedicated team of support professionals. The Help ... Desk Manager will be responsible for overseeing...IT strategy. * Develop and manage the help desk budget, ensuring cost-effectiveness and efficient resource allocation. *… more
- Link Solutions Inc (Adelphi, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join our team at Adelphi, ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Request Queue Manager ...five (5+) years of relevant experience working in an IT or Service Desk environment.… more
- Innovative Management & Technology Services (Woodbridge, VA)
- …with the best customers on-site at top government agencies. Job Title: Help Desk Manager Primary Location: Woodbridge, VA Clearance: Top-Secret (TS) Clearance ... We are seeking an experienced and highly skilled Help Desk Manager to lead and manage our... staff, and maintaining the highest level of customer service . The ideal candidate will possess a strong background… more
- Huntington Ingalls Industries (Annapolis Junction, MD)
- …video: https://vimeo.com/732533072 Summary HII, Mission Technologies is seeking an experienced Lead Service Desk Manager responsible for developing and ... mentoring Service Desk personnel while ensuring operational excellence in ...you will do + Responsible for training and coaching Service Desk team members on effective methods… more
- Waystar (Louisville, KY)
- …POSITION** We are looking for a proactive and service -driven Help Desk Manager to lead our internal IT support function. This role will oversee daily ... DO** + Lead and manage day-to-day operations of the IT Help Desk , ensuring timely and effective...desk metrics, and call center monitoring functions, and service levels to identify trends, improve efficiency, and ensure… more