- Quadient (Atlanta, GA)
- …**Your role in our future:** The ICA Technical Support Analyst - Level 1 ( L1 ) is responsible for ensuring ICA customer cases are properly assessed, prioritized, and ... goal of providing exceptional customer experience. The Technical Support Analyst - L1 role requires strong communication skills. The candidate must be open-minded,… more
- Lockheed Martin (Orlando, FL)
- …higher\) security clearance **Desired Skills:** * L1 or L2 LM certified Program Manager * Experience managing programs in an IWTA environment * Experience ... the future of mission support\. **THE WORK** As the Program Manager for F\-35 International TLS -...F\-35 experience * Engineering background in Training or Logistics IT related domains * Experience across multiple contract types… more
- Twilio (San Francisco, CA)
- …operational workflow. + Handle and resolve any escalations that come from C Suite and L1 team members. + Managing and monitoring IT services tickets to maintain ... software technologies using multiple service channels such as Ask IT chats, Service Now tickets in person office support...available. You will be the escalation point for the L1 team before escalating issues and tasks to the… more
- Ford Motor Company (Dearborn, MI)
- …Platform Organization at Ford Motor Company will entail collaborating with FCSD Business, IT PDOs & Teams and Service Providers to enable effective and efficient ... Ford Motor Company will entail collaborating with FCSD Business, IT PDOs & Teams and Service Providers to enable...Act as a delegate for the Ford SAP support manager and support SAP operations as needed. Help secure… more
- Walmart (Dallas, TX)
- …services to VIZIO. The Technology Support II will report to the Senior Manager , Technology Support and will help lead projects, supervise employees within the ... Support Management team. In this role, you will oversee IT assets inventory and stocking levels at each location,...is met within SLAs. You will take ownership of L1 or L2 tickets that may need elevated support… more