- American Airlines (Dallas, TX)
- …expertise in cybersecurity frameworks, regulatory compliance, and risk management Knowledge of IT service management ( ITSM ) and application support ... Operations at the Credit Union is responsible for leading the organization's IT service management , application support, and enterprise information security… more
- Texan Insurance (Houston, TX)
- …Workspace, etc.). Experience with Insurance Industry Software Administration is preferred. Familiarity with IT service management ( ITSM ) and workflow ... efficient, and secure work environment. Must have a strong background in IT , digital transformation, and employee experience management . Essential Duties and… more
- Launch Tech (Arlington, VA)
- …Overview We are seeking an Asset Manager who plays a crucial role in the advancement of IT Service Management ( ITSM ) for a federal agency, focusing on ... IT services through the use of ServiceNow's Enterprise Service Management (ESM) platform. In the midst...ServiceNow environment or similar ESM platforms. *Strong understanding of ITSM , ITAM ( IT Asset Management ),… more
- Caterpillar (Irving, TX)
- …(4) Integration platform support/maintenance (upgrades, SSL Certs, Security and configuration); and (5) IT Service Management ( ITSM ) using ServiceNow. ... parts & services. Provide integrations technical support including but not limited to service level manager for the managed service providing application support… more
- Ascot Group (New York, NY)
- …role reporting directly to the Senior Vice President - IT Service Management . As a member of the Group ITSM leadership team, this position shapes and ... transitions from delivery to operations. Contributing to the overall IT service management strategy, the...the ITSM Function for US Business and IT Colleagues. Organize, manage and deliver internal Service… more
- Fidelity Investments (Roanoke, TX)
- …Fidelity into the future as a Digital Organization. The Director of Large-Scale Program Management is a key leadership role in the EI&O Strategy and Planning team, ... key objectives for innovation, modernization, stability, and resiliency of our service offerings. This leader will drive planning, governance, and execution of… more
- Flextrade (Great Neck, NY)
- …within an MSP or IT service environment Knowledge of formal IT Service Management principles, being at least ITIL4 foundation certified Familiarity ... requests. Ensuring adherence to service level agreements (SLAs)/ Service Level Objectives (SLOs) across all ITSM ...with IT service management tools (eg...with IT service management tools (eg ServiceNow) Ability to… more
- Temenos Group AG (San Francisco, CA)
- …regulatory requirements, etc. within the banking industry. You should have experience in ITSM Incident Management , Problem Management , Change Management , ... financial lives. Formore information, please visit www.temenos.com. THE ROLE The SaaS Service Delivery Manager role isrequired to ensure effective delivery of SaaS… more
- Peraton (Reston, VA)
- …Agile principles Understanding of IT Operations tools and capabilities. (Network Management Systems, ITSM Suites, Service Monitoring Tools) Highly ... classified IT system architectures and multi-site connections Experience with management of IT systems including storage, servers, networking devices… more
- TEKsystems (Washington, DC)
- …with a preference for experience at a consulting services provider. 5+ years in IT service management /project management providing project and delivery ... standups, etc.). Experience with Managed Services type delivery with an understanding of ITSM and the Continue Service Improvement cycle. Ability to work… more
- BCforward (Jacksonville, FL)
- …Founded in 1998 on the idea that industry leaders needed a professional service , and workforce management expert, to fuel the development and execution ... IT Business Analyst V BCforward is currently seeking...similar) Jira (ticket tracking, workflow configuration) Remedy or similar ITSM ticketing systems Excellent verbal and written communication skills;… more
- Apex Systems (New York, NY)
- …using tools like ITRS, Splunk, and Dynatrace. Manage and resolve incidents and service requests using MY ITSM (transitioning to ServiceNow). Take over daily ... and resolutions in line with ITIL principles (Incident & Problem Management ). Participate in monthly Saturday release cycles and occasional weekend support.… more
- MUFG Bank, Ltd. (Jersey City, NJ)
- …4+ years of technical experience with Discovery/CMDB. 4+ years of technical experience with ITSM , GRC and IT Asset Management is preferred. 2+ years ... ownership and collaborate with various process/function owners and SMEs across IT , Security and other stakeholders to implement and enhance capabilities. Solution… more
- Mastech Digital (Pittsburgh, PA)
- …development experience with expertise in ITSM , Change, Release, Demand, and Service Level Management . - Strong knowledge of ServiceNow scripting (JavaScript, ... for all American Corporations. We are currently seeking an IT -Specialty Software Engineer, Senior for our client in the...and finding solutions to technical challenges - Configuration/Development of ITSM Change Management - Agile Experience -… more
- Presidio (Orlando, FL)
- …Role As a Streaming Services Technician you will be responsible for the management and support of multiple live event video delivery through various platforms within ... primary point of contact for all events assigned by management or team leads, as well as incidents that...line/terminal interfaces. 1+ years of experience working in a service desk environment. Ability to expand skillset and knowledge… more
- CACI International (Washington, DC)
- IT Service Management ( ITSM ) Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... system infrastructure. CACI is looking for an experienced, innovative, and motivated ** IT Service Management ( ITSM )** **Specialist** to support the… more
- Wells Fargo (Charlotte, NC)
- **About this role:** Wells Fargo is seeking a Lead AI-driven IT Service Management ( ITSM ) Engineer (Lead Specialty Software Engineer), as part of the ... This role is responsible for optimizing the L1 and ITSM activities within the Wealth Management organization,...military experience, education + 4+ years of experience with IT Service Management **Desired Qualifications:**… more
- UKG (Ultimate Kronos Group) (Weston, FL)
- …you. **About The Team:** The Incident Management Team, being part of the IT Service Management ( ITSM ), works cross-functionally with Global Services, ... role: 1:00 PM est - 10:00 PM est The IT Service Operations Specialist provides day-day support...the data captured in all the tools used in ITSM (PagerDuty, Service Now, JIRA..etc) * Learn… more
- Honeywell (Morris Plains, NJ)
- …cross-functional teams and stakeholders to understand business requirements and provide expertise in IT service management and monitoring. The future is what ... trends and opportunities for improvement. + Manage and optimize ITSM tools to support service management...a related field. + 5+ years of experience in IT service management or a… more
- Tyto Athene (Doral, FL)
- …in Doral, Florida. **Responsibilities:** + Leads the development and management of IT Service Management ( ITSM ) strategies, processes, and frameworks ... management + Collaborates with stakeholders to integrate ITSM processes with broader IT and business...manages the IT current environment record tofacilitateeffective service management and decision-making + Identifiesand addresses… more
