- ManTech International (Herndon, VA)
- …in supporting geographically dispersed enterprise operations teams An Information Technology Infrastructure Library ( ITIL ) v4 certification ... and completeness of catalog conducting regular reviews and updates verifying the information Develop and implement catalog management processes and procedures to… more
- Sun Country Airlines (Minneapolis, MN)
- …across the organization and platform. Specifically, the Product Owner of IT Service Management leads the Change Advisory Board and Root Cause Analysis meetings, ... use of Knowledge across the organization as the Knowledge Manager . This role is responsible for development work through...justifications to fund projects that improve the IT Service Management , ITIL and ITOM practices Manage and… more
- The Port Authority of NY & NJ (Jersey City, NJ)
- …senior leadership, to ensure alignment and support for digital initiatives. Oversee change management efforts to ensure smooth adoption of digital solutions, ... transformation efforts. Minimum Qualifications Bachelor's degree in Business Administration, Information Technology , Engineering, or a related field. Minimum… more
- BioSpace (North Chicago, IL)
- …of service. 5+ yrs. of experience in utilizing ITIL Framework, including: Incident Management , Change Management , Problem Management and Change ... , LinkedIn and Tik Tok . Job Description The Manager , Crown Jewel Operations , maintains accountability for a...years experience OR relevant experience in lieu of degreein Information Technology and/or Information Security.… more
- Nagarro (New York, NY)
- …expectations. This role requires strong expertise in project governance, client communication, change management , and stakeholder engagement . The candidate must ... & Delivery Oversee the end-to-end implementation of ServiceNow modules, including Incident Management , Change Management , Asset Management , CMDB, and… more
- Ascot Group (New York, NY)
- …metric insights. Strong ITSM Change Management skills, with an understanding of Change Management principles. ITIL V3 / V4 qualified to a minimum of ... support. This role also involves working with SD&T and Change Management functions to ensure seamless transitions...Team, document the Service Roadmap for new and changing technology platforms, ensuring that Service Design, Change … more
- World Wide Technology (Costa Mesa, CA)
- …forecasting, and financial reporting for multimillion-dollar programs. Knowledge of IT infrastructure , governance, risk management , and program planning tools ... or MBA preferred. PMP or PgMP, Agile, SAFe, or ITIL certifications a plus. Proven experience working in or...Manager , you will be leading innovative and emerging technology solutions for Fortune 500 customers across all verticals.… more
- Flybridge Staffing (Boca Raton, FL)
- …tools, call management , remote access, and monitoring tools. Familiarity with ITIL Service Operations and formal processes (incident, change , problem, and ... Description Flybridge Staffing is currently searching for a Senior Manager of IT Support for one of our clients...on industry trends, technologies, policies, and best practices (eg, ITIL ). IT Procurement & Asset Management Oversee… more
- NuAxis Innovations LLC (Washington, DC)
- …operations. Ensure compliance with ITIL practices for service delivery, change , incident, and problem management . Develop and maintain program documentation, ... customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We...We are currently seeking a talented and motivated Program Manager for a Full-Time position. Job Summary: The Program… more
- Innova solutions (Irving, TX)
- …calendar(s). The RDM Release Manager needs to fully understand the bank change processes. The technology areas of concentration include Data Center/DMZ, B2B, ... from description, documentation, risk/impact, and post-implementation. Participate in the change management board; conducts release readiness reviews as… more
- Allison Transmission (Indianapolis, IN)
- …in Architecture reviews and governance, project portfolio development, license, and contract management , change management and other IT support functions. ... in an IT technology field. 5+ years of experience within information technology solutions specifically in the Microsoft Office365 ecosystem. Experience with… more
- Digital Realty (Ashburn, VA)
- …needed. Process Improvement Define and improve release governance, automation, and change management processes. Drive continuous improvement initiatives focused ... Job Description Position Title: Product & Application Release Manager Location: Boston, Atlanta, Ashburn Your role We...requirements. What you'll need *Bachelor's degree in Computer Science, Information Technology , or a related field. *5+… more
- CACI International, Inc. (Chantilly, VA)
- Operations Manager (ServiceNow) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular ... * The Opportunity: CACI is looking for an Operations Manager to provide hands-on technical guidance and oversight to...the sustainment of the platform. Create and enforce configuration, change , and release management policies and procedures… more
- Compu-Vision Consulting, Inc. (Chelsea, MA)
- …fit and focused on avoiding customer issues. Qualifications: Bachelor's degree in Information Technology , Computer Science, or a related field, or equivalent ... Management (ITSM) processes and tools, such as Incident, Change , and Problem Management . Lead efforts to...efforts to continuously improve CMDB maturity, aligning it with ITIL and industry best practices. Provide training and mentorship… more
- Diverse Lynx (Chicago, IL)
- …Experience in working in a multi-national / multi-cultural environment. Strong operations management skills (preferably ITIL Certified) with ability to extract, ... Location: Chicago IL More than 10 years in IT infrastructure of which 2 plus years directly working with...be successful as a project leader or project/Program office manager or change initiative manager .… more
- Welltower, Inc. (Dallas, TX)
- …best practices. Align ITIL processes (eg, incident, problem, and change management ) with operational objectives. Monitor service operations, ensuring minimal ... will be expected. MINIMUM REQUIREMENTS Education & Experience: Bachelor's degree in Information Technology , Business Administration, or a related field (or… more
- TD Bank Group (Mount Laurel, NJ)
- …functions for ADA purposes. Preferred Qualifications: 1+ year change management experience 1+ year coordinating low complexity technology activities / ... include environment management , maintenance, monitoring, performance and incident management and/or production support activities to enable technology for… more
- Tyson Foods, Inc. (Springdale, AR)
- …Follow service management processes, including incident management , problem management , change management , and service request management . ... under pressure. Emotional Intelligence: Understanding and managing team dynamics effectively. Change Management : Guiding teams through service improvements and… more
- Slate (Warsaw, IN)
- …of sensitive data. What you bring to the team Education: Bachelor's degree in information technology , Computer Science, or a related field. A master's degree or ... as CISSP (Certified Information Systems Security Professional), CISM (Certified Information Security Manager ), or CEH (Certified Ethical Hacker) are optional… more
- Strategic Staffing Solutions (Detroit, MI)
- … best practices, ensuring standardized processes for incident, problem, and change management across the global support organization. Collaborate ... with ticketing and ITSM platforms such as ServiceNow, Zendesk, Jira Service Management , or similar. Familiarity with enterprise IT infrastructure , including… more
