- Ascot Group (New York, NY)
- …throughout the delivery lifecycle. When required, perform the role of the Major Incident Manager in alignment with Ascot's MI Processes and Procedures. Own ... capital creatively through our Client Centric, Risk Centric and Technology Centric strategies Built to be resilient, Ascot offers...Management skills, with an understanding of Change Management principles. ITIL V3 / V4 qualified to a minimum of… more
- Syntricate Technologies (Austin, TX)
- Incident & Problem Consultant ustin, TX or Cupertino, CA or Raleigh, NC Contract Role Description: Incident & Problem Coordinator With a talent for problem ... impaired business process, or risk to regulatory compliance. In the role of Incident & Problem Coordinator, you'll be the primary contact and source of truth… more
- BioSpace (North Chicago, IL)
- …PhD with 3 years experience OR relevant experience in lieu of degreein Information Technology and/or Information Security. Experience managing managed ... optimization of delivery of service. 5+ yrs. of experience in utilizing ITIL Framework, including: Incident Management, Change Management, Problem Management and… more
- The Lockwood Group, LLC (Stamford, CT)
- …Summary : The Sr. IT Manager will be responsible for our technology infrastructure and operations. This key position will be responsible for developing ... and provide support as necessary. Education: Bachelor's degree in Computer Science, Information Technology , or related field required Professional Skills and… more
- Sun Country Airlines (Minneapolis, MN)
- …using the ServiceNow platform. This role defines the strategy for ITSM, ITIL , ITOM, and ServiceNow practice. This role is expected to continuously improve ... role drives the use of Knowledge across the organization as the Knowledge Manager . This role is responsible for development work through their personal, internal,… more
- Nagarro (New York, NY)
- …project environment. Qualifications: Bachelor's or Master's degree in Computer Science, Information Technology , Business Administration, or related field. 14+ ... come in! Job Description We are looking for an experienced ServiceNow Project Manager to lead the implementation of ServiceNow for our client. The ideal candidate… more
- Flybridge Staffing (Boca Raton, FL)
- …ITSM tools, call management, remote access, and monitoring tools. Familiarity with ITIL Service Operations and formal processes ( incident , change, problem, and ... Description Flybridge Staffing is currently searching for a Senior Manager of IT Support for one of our clients...on industry trends, technologies, policies, and best practices (eg, ITIL ). IT Procurement & Asset Management Oversee procurement and… more
- NuAxis Innovations LLC (Washington, DC)
- …including service desk, network, server, and cloud operations. Ensure compliance with ITIL practices for service delivery, change, incident , and problem ... customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We...We are currently seeking a talented and motivated Program Manager for a Full-Time position. Job Summary: The Program… more
- CACI International, Inc. (Chantilly, VA)
- Operations Manager (ServiceNow) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular ... information to support decision-making Develop, implement, and enforce incident management plans, procedures, and protocols to ensure effective response to… more
- Compu-Vision Consulting, Inc. (Chelsea, MA)
- …fit and focused on avoiding customer issues. Qualifications: Bachelor's degree in Information Technology , Computer Science, or a related field, or equivalent ... with other IT Service Management (ITSM) processes and tools, such as Incident , Change, and Problem Management. Lead efforts to continuously improve CMDB maturity,… more
- Innova solutions (Irving, TX)
- Innova Solutions is immediately hiring a RDM Release Manager . Position type: Permanent Duration: Fulltime Location: Texas, US As a RDM Release Manager , you will ... : The role of the RDM Release Manager is to be accountable and to coordinate cross...needs to fully understand the bank change processes. The technology areas of concentration include Data Center/DMZ, B2B, VOR,… more
- TD Bank Group (Mount Laurel, NJ)
- …performance and incident management and/or production support activities to enable technology for own area of specialization. Depth & Scope: Performs work on all ... who can provide you more specific details for this role. Line of Business: Technology Solutions Job Description: The IT Operations Analyst IV provides a broad range… more
- Welltower, Inc. (Dallas, TX)
- …will be expected. MINIMUM REQUIREMENTS Education & Experience: Bachelor's degree in Information Technology , Business Administration, or a related field (or ... inefficiencies in service delivery processes and implementing best practices. Align ITIL processes (eg, incident , problem, and change management) with… more
- Tyson Foods, Inc. (Springdale, AR)
- …to complete once an offer has been extended. Job Details: As a Staff Service Manager of Unix Systems on the IT Team, you will be responsible for overseeing the ... the configuration, deployment, and lifecycle management of Unix-based systems. Manage incident response, root cause analysis, and resolution for Unix-related issues.… more
- Strategic Staffing Solutions (Detroit, MI)
- …and feedback, and implement initiatives to enhance the customer experience. Champion ITIL best practices, ensuring standardized processes for incident , problem, ... STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING! Global IT Support Manager Location: Detroit, MI (On-site required) Duration: 12+ Months Role Type: W2 Contract… more
- Management Applications, Inc. (Chicago, IL)
- …and objectives: Maintain mission critical system at optimal levels; Safeguard Entity technology investment; Ensure high availability of information required to ... information security standards and regulations. Review and enhance incident response policies and forensic analysis procedures. Help Desk Services Restore… more
- London Stock Exchange Group (St. Louis, MO)
- …with infrastructure -as-a-code tools such as Terraform and Azure Resource Manager . Scripting and automation skills using Python, PowerShell, or other languages ... Strong knowledge of ITIL framework and best practices for incident ,...complex issues. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial… more
- Fiserv (Omaha, NE)
- …on a global scale, come make a difference at Fiserv. **Job Title** Major Incident Manager **About your role:** We are seeking a skilled, detail-oriented and ... proactive Major Incident Manager associate to join the FICC...safe service restoration for the clients. + MIMIC (Major Incident Management Information and Collaboration) Tool: Responsible… more
- Fiserv (Omaha, NE)
- …fix action attempts, specific infrastructure details and impact assessment information + Post Incident Reviews (PIRs):Responsible for performing a thorough ... make a difference at Fiserv. **Job Title** Lead Major Incident Manager **About your role:** We are...safe service restoration for the clients. + MIMIC (Major Incident Management Information and Collaboration) Tool: Responsible… more
- Link Solutions Inc (Adelphi, MD)
- …+ Experience working in a Department of Defense (DoD) environment. + Information Technology Infrastructure Library ( ITIL ) v4 certification + A ... and Development. Link Solutions is seeking a Service Desk Incident Manager to join our team at...Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform. +… more
