- DTCC (Tampa, FL)
- …Responsibilities span across all ITSM areas (Incident, Problem, Change, and Service Delivery). It also includes representing infrastructure services on ... requires collaboration between operations, engineering, and architecture to maintain existing infrastructure as well as modernizing technology . Your Primary… more
- Infinity Consulting Solutions (Marlborough, MA)
- …success operating hybrid cloud (AWS) and on?prem data?center environments. Expertise with ITIL v4/ Service Management frameworks; ITIL certification ... their search for an IT Operations Senior Consultant. The Director , Head of IT Operations & Service ... Service Excellence budget; optimize OpEx through automation, self? service , and vendor management . IT Operations &… more
- LinTech Global Inc. (Mendenhall, MS)
- …9001, ISO 20000-1 certified, business and GSA contract holder providing diversified Information Technology services to both Civilian and Defense agencies. ... with IRS or federal law enforcement IT environments. Experience with infrastructure operations, endpoint management , or enterprise IT modernization. Proficiency… more
- AdventHealth (Altamonte Springs, FL)
- …better. **Schedule:** Full Time **Shift** : Monday Friday **The role youll contribute:** Director Service Management Governance is responsible for IT ... + Enterprise experience in healthcare environment + Knowledge of Service Management and how it relates to technology workflows throughout a healthcare… more
- Aeris Communications (Chicago, IL)
- …roll-out high quality global IoT deployment. Aeris is looking for a dynamic and experienced Service Management Leader to lead and grow our Service ... fast service recovery through the use of service management processes and practices. As a...team environment. Qualifications: + Bachelor's degree in Computer Science, Information Technology , or a related field +… more
- Kemper (Downers Grove, IL)
- …to our stakeholders that delivers on our promises._ Kemper is seeking to hire a Director of Service Management at our corporate Chicago or Downers Grove, ... Director will oversee the ServiceNow Administration and Service Management teams. You will have direct...enterprise-wide ITSM policies, procedures and standards that align with ITIL best practices + Leads the Change Management… more
- PCI Pharma Services (Philadelphia, PA)
- …global network to pioneer and shape the future of PCI. **Position Summary** : The Senior Director , Global IT Service Management (ITSM) & Delivery is a key IT ... leadership role responsible for overseeing the end-to-end IT service management strategy, service delivery,...management processes are robust, efficient, and aligned with ITIL standards and best practices. + Monitor and improve… more
- NiSource (Columbus, OH)
- …Additional Qualifications for Position** + Regulated utility experience + Information Technology Infrastructure Library ( ITIL ) Certification within ... the application technology domain. Familiarity with other domains (hosting, information management , networking, etc.) + Strong analytical and decision-making… more
- SMBC (Charlotte, NC)
- …be responsible for aligning IT Workforce Management with ITIL ( Information Technology Infrastructure Library ) practices, ensuring optimal ... to its employees. **Role Description** The VP, IT Resource Management Lead will report to the Director ,...develop the job potential and add value + Strong Service Management Knowledge + Demonstrated experience in… more
- LA Care Health Plan (Los Angeles, CA)
- …Insurance Domain expertise Licenses/Certifications Required Licenses/Certifications Preferred Information Technology Infrastructure Library ( ITIL ) ... Technology Application Production Support and Control Job Category: Management /Executive Department: Production Support and HelpDesk Location: Los Angeles, CA,… more
- Citigroup (Wilmington, DE)
- … Systems Audit and Control Association's (ISACA) COBIT* Standard + Information Technology Infrastructure Library ( ITIL ) + ISACA's Certified in ... of technology risks and controls, infrastructure , cloud, and emerging Technology Management , Operations, and Information Security practices in the… more
- Kansas Judicial Branch (Topeka, KS)
- …through IT frameworks such as Information Technology Infrastructure Library ( ITIL ) and IT Service Management (ITSM). Additionally, the ... court operations. Under the direction of the Deputy Chief Information Technology Officer, the IT Support Manager...to resolve technical issues effectively. + Knowledge of IT service management (ITSM) principles, including best practices… more
- Carnival Cruise Line (Miami, FL)
- …and concepts. + Demonstrated capability in managing team dynamics. + Information Technology Infrastructure Library ( ITIL ) preferred + Certified ... and Third-Party Management : Hire and oversee the management and performance of vendors and third-party service...and update DR plans. **Qualifications:** + Bachelor's Degree in Information Technology , Computer Science, or related field… more
- TEKsystems (Atlanta, GA)
- …General Description and Classification Standards: The Data Management IT Director in the Aviation Information Systems (AIS) Department is responsible ... technology feasibility, and conducting cost-benefit analyses. . Project Management : Expertise in managing complex IT projects, including proof-of-concept… more
- PenFed Credit Union (San Antonio, TX)
- …Bachelor's Degree in a related field. + Minimum of 20 years of experience in IT service management , with a least 10 years in a leadership role, preferably in ... ITIL v3 or v4 certification a plus. + Familiarity with service management tools. Supervisory Responsibility This position will supervise employees. Licenses… more
- Northrop Grumman (Palmdale, CA)
- … Technology Infrastructure Library ( ITIL ) and Information Technology Service Management (ITSM) Operations, including Service ... Desk, Desktop, Network, Telecommunications, Data Center, Application Support, Service Level Management , and other areas of IT Operations. + Resolves technical… more
- Northrop Grumman (Clearfield, UT)
- … Technology Infrastructure Library ( ITIL ) and Information Technology Service Management (ITSM) Operations, including Service ... Desk, Desktop, Network, Telecommunications, Data Center, Application Support, Service Level Management , and other areas of IT Operations. + Resolves technical… more
- Northrop Grumman (Oklahoma City, OK)
- … Technology Infrastructure Library ( ITIL ) and Information Technology Service Management (ITSM) Operations, including Service ... Desk, Desktop, Network, Telecommunications, Data Center, Application Support, Service Level Management , and other areas of IT Operations. + Resolves technical… more
- University of Washington (Seattle, WA)
- …higher education, research, and/or medical/healthcare organization. + Experience with ITIL ( Information Technology Infrastructure Library , a set of ... Req #: 237073 Department: UW INFORMATION TECHNOLOGY Appointing Department Web Address:...the UW community to enable innovation, learning, discovery, and service ." Within the Infrastructure division of UW-IT,… more
- Oneida Technical Solutions (West Point, NY)
- … and quality assurance concepts and guidelines such as AGILE, Information Technology Infrastructure Library ( ITIL ), Institute of Electrical, and ... Point in West Point, NY and reports to the Director of Government Programs. Duties and Responsibilities: + Assessing...and configurations to protect the WREN enclave. + Security Information and Event Management (SIEM): Will monitor… more
