- DATAPATH INC (Duluth, GA)
- …(BCDR) Asset management and ticketing systems Project and process management : Change Management best practices ( ITIL certification preferred) IT ... Degree Travel Percentage None Job Shift Day Job Category Information Technology IT Manager-Internal Support DataPath specializes...infrastructure planning and development Process improvement and project management principles Technical… more
- InterSources, Inc. (Des Moines, IA)
- …On-site: Hybrid Duration: 10 Months Job Description: Business Analyst to support service management initiatives, ideally with experience in ITSM and familiarity ... with ITIL practices (ITILv4 certification preferred but not required). The...Requirements and Use Case documentation Skill Matrix: BA for Service Management , preferably knowledgeable and experienced in… more
- Leap Here LLC (Des Moines, IA)
- Job Description Information Technology Department of Management The Division of Information Technology (DOIT) provides adaptable, secure, and ... themselves for the benefit of Iowans. The Division of Information Technology (DOIT) seeks a Business Analyst...Technology (DOIT) seeks a Business Analyst to support service management initiatives. Experience in ITSM and… more
- Monster (Northbrook, IL)
- …MINIMUM JOB REQUIREMENTS Education Bachelor's Degree in Information Technology , Information Security, Risk Management , Business Administration, ... position will lead the design, development, and implementation of information and technology risk management ...Participation in IT compliance and audit processes Experience organizing process information and technical concepts into a… more
- Norfolk Southern (Atlanta, GA)
- Process Owner, Service Portfolio & Catalog Management ( ITIL /ITSM) Apply now " **Date:** Aug 22, 2025 **Location:** Atlanta, GA, US, 30308 **Company:** ... Information Technology **Experience Required** * 3-5+ years of experience in a Service Management Process Owner position. * Experience with managed … more
- TECO Energy (Ybor City, FL)
- …opportunities available in all of these locations. TITLE: Information Technology Infrastructure Library ( ITIL ) Process Analyst Sr and Consultant ... PERFORMANCE COACH: Mgr IT Service Management COMPANY: Tampa Electric Company DEPARTMENT: Information...POSITION CONCEPT The Information Technology Infrastructure Library ( ITIL ) Process… more
- ServiceNow, Inc. (Washington, DC)
- …to see the value of their ServiceNow investment. **The Role** The Sr. Business Process Consultant, (ITSM) IT Service Management Workflow is the functional ... expert guiding federal customers in designing, implementing, and optimizing IT Service Management (ITSM) workflows using ServiceNow best practices. In this… more
- CACI International (Sterling, VA)
- Technical Lead Service Management Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... oversee the development, integration, and management of ITIL -based IT Service Management (ITSM)...Professional (PMP) certification or equivalent + Control Objectives for Information and related Technology (COBIT) + International… more
- Norfolk Southern (Atlanta, GA)
- Process Manager, Infrastructure and Platform Management ( ITIL /ITSM) Apply now " **Date:** Aug 22, 2025 **Location:** Atlanta, GA, US, 30308 **Company:** ... * 5+ years of experience in a Process Manager, ITSM, or ITIL practice position. * Experience with managed service providers ensuring alignment with… more
- Warner Bros. Discovery (Atlanta, GA)
- …request fulfillment excellence, improving user experience, enhancing operational efficiency, and aligning service management with ITIL and business best ... IT operations, with at least 3 years in a process management or service delivery...of ITIL practices, particularly request fulfillment and service catalog management . + Proven experience working… more
- JPMorgan Chase (Wilmington, DE)
- …analytics and technical program delivery. As a Lead Solutions Analyst - Tech Delivery/ ITIL /ServiceNow in the Corporate Sector, you will play a central role in ... stakeholder audiences to ensure the highest quality and professionalism in service delivery. **Job responsibilities** + Lead the elicitation, documentation, and… more
- Bank of America (Chicago, IL)
- …The **ServiceNow Request Process Analyst** is a key role within the Technology Service Management Office, a group that enforces standardized governance ... ITSM process + Strong understanding of knowledge management and/or technology service request...ITIL v3 Foundation Certification + Experience operating a process on the ServiceNow ITSM platform **Desired Experience:** +… more
- City of New York (New York, NY)
- …CMDB processes, work instructions and activities in compliance with the information technology infrastructure library ( ITIL ) framework; - Ensure ... (SACM) is the Process Owner for the Service Asset and Configuration Management process...when there is an open filing period. For more information regarding the civil service process… more
- Simplot (Boise, ID)
- …experience with IT Service Management platform(s) and/or ITSM process support **Certifications** ITIL (R) Foundation Certification in IT Service ... and cattle production, and other enterprises related to agriculture. **Summary** TheIT Service Management (ITSM) Process Analystsupports the execution,… more
- City of Long Beach (Long Beach, CA)
- …in ESRI/Trimble Products, Certified Cisco Network Association (CCNA), Information Technology Infrastructure Library ( ITIL ) foundation, VMWare, ... in ESRI/Trimble Products, Certified Cisco Network Association (CCNA), Information Technology Infrastructure Library ( ITIL ) foundation, VMWare,… more
- NANA Regional Corporation (Fayetteville, NC)
- …SIE / USSOCOM enterprise, IT service management , Information Technology Infrastructure Library ( ITIL ), and other relevant domains. Candidate ... you will be a part of an enterprise IT Service Management (ITSM) process for...process , please contact us at ###@akima.com or ### ( information about job applications status is not available at… more
- OhioHealth (Columbus, OH)
- …as requested by supervisor. **Minimum Qualifications:** Bachelor's Degree (Required)ITILFC - Information Technology Infrastructure Library Foundation ... adequate support and staffing. **Responsibilities And Duties:** Manages people, process and technology to provide 24x7 7...by adhering to processes including but not limited to: Service Catalog Management , Incident & Problem … more
- ProSphere Tek (North Chicago, IL)
- …and standards such as Information Technology Infrastructure Library ( ITIL ) for Incident Management , Request Fulfillment, Access Management ... , Service Desk function and IT Operations Management . The incumbent shall provide Service Desk...+ Utilize industry best practices and standards such as ITIL for Service Desk function, respond to… more
- JPMorgan Chase (Jersey City, NJ)
- …or higher preferred, with exposure to processes in scope of the Information Technology Infrastructure Library ( ITIL ) framework. Chase is a leading ... accurate and timely progression and update of problem records through the Problem Management process , utilizing tools like ServiceNow. + Lead Stability and … more
- DXC Technology (Harrisburg, PA)
- …, and other disciplines related to service delivery + ITIL ( Information Technology Infrastructure Library ) principles + Expertise in people ... point for high severity incidents. Leads escalation and restoration process until resolution is achieved. Leads incident reviews for... Library ( ITIL )/ Information Technology (IT) Service Management (ITSM)… more
