- CACI International, Inc. (Chantilly, VA)
- Senior Service Performance Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... None Type of Travel: None * * * The Service Performance Management Analyst designs, executes and interprets past and real-time data to identify trends, reconcile… more
- Talascend (Washington, DC)
- Talascend is currently seeking a Senior Technical Business Analyst for a W-2 contract opportunity located in Washington, DC LOCATION: On-Site in the Washington, DC ... SUMMARY: We are seeking a strategic and results-driven Senior Business Analyst to support enterprise-level platforms and governance initiatives in alignment with… more
- Corvel (Portland, OR)
- …matter expert in this area of our support model. The Jr. Business Analyst /User Subject Matter Expert performs diverse user and user setup support responsibilities. ... 70% of their time on User operation tasks, and 30% on business analyst tasks. Qualified candidates must have experience with business requirements analysis acting as… more
- Sun Country Airlines (Minneapolis, MN)
- …IT organization using the ServiceNow platform. This role defines the strategy for ITSM , ITIL, ITOM, and ServiceNow practice. This role is expected to continuously ... of a degree 2+ years of experience as a Product Analyst , Product Owner or Business Analyst or equivalent role within IT Service Management and ServiceNow… more
- PenFed Credit Union (San Antonio, TX)
- …it's about being a part of the PenFed family. PenFed is hiring a (Hybrid) ITSM Analyst at our Tysons, Virginia; Omaha, Nebraska or San Antonio, Texas location. ... procedures so that they contribute to a stable production environment. The ITSM Analyst will ensure that incidents, problems and changes are handled effectively,… more
- Toyota (Plano, TX)
- …The TFS Banking and Commercial Lending team is seeking a skilled IT Governance Analyst ( ITSM ) to lead IT Service Management initiatives within a regulated ... financial services environment. The IT Governance Analyst ( ITSM ) will have deep experience in financial services, third-party risk, and a working knowledge of… more
- Choctaw Nation of Oklahoma (Durant, OK)
- …across the enterprise. Serves as the primary source of solutions for ITSM projects and builds design requirements for applications and programs while consulting ... documentation. 2. Perform limited continual improvement efforts related to ITSM program management, including building requirements, performing quality assurance,… more
- Invenergy (Chicago, IL)
- …before or after the 3-day posting window. Job Description Summary: As an Senior ITSM Analyst you will be responsible for achieving effectiveness and efficiency ... in the delivery, support, and improvement of ITSM across the enterprise with a deep subject matter...and experienced in all aspects of IT Service Management ( ITSM ) to join our team focusing on Problem Management.… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …our team to work on a Global Enterprise Services program supporting IT Service Management ( ITSM ). HOW A DATA ANALYST ASSOCIATE WILL MAKE AN IMPACT + Maintain all ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Data Analyst Associate Deliver insights to help our clients turn data into action… more
- Oshkosh Corporation (Dodge Center, MN)
- …Knowledge of ITIL IT Service management and experience defining, deploying and managing ITSM Processes. * DT Systems Analyst experience in a multi-facility ... warriors and keeping communities safe and clean.** The Lead JDE Systems Analyst will work with functional owners in our manufacturing, engineering, product data… more
- ManTech (Doral, FL)
- …+ 5+ years of experience with service delivery operations as a collector, processor, analyst , or reporter of ITSM incidents. + Experience with ITSM ... include but are not limited to:** + Prioritizes, assesses, and manages ITSM incidents, requests, and inquiries, providing full ITSM support across… more
- TEKsystems (Dover, DE)
- …work onsite in Dover, DE. This position will have an opportunity to improve the ITSM support organization. The Analyst will be responsible for supporting our end ... users and keeping a strong focus on maintaining support processes. Our expectations are that this individual will identify and remediate support trends on an ongoing basis. This position will also be responsible for building and maintaining relationships with… more
- SAIC (Reston, VA)
- …deployment, and operations of IT Infrastructure based processes. The Process Analyst support the deployment of processes and procedures working with stakeholders ... **Job Responsibilities:** + Support the planning, design, and implementation of ITSM Request Fulfillment and Service Catalog processes to meet evolving and… more
- TECO Energy (Ybor City, FL)
- …of these locations. TITLE: Information Technology Infrastructure Library (ITIL) Process Analyst Sr and Consultant PERFORMANCE COACH: Mgr IT Service Management ... Operations POSITION CONCEPT The Information Technology Infrastructure Library (ITIL) Process Analyst Sr is responsible for IT Service Transition and Operation… more
- Bank of America (Richmond, VA)
- ServiceNow Knowledge Process Analyst Chandler, Arizona;Richmond, Virginia; Plano, Texas; Charlotte, North Carolina; Chicago, Illinois; Kennesaw, Georgia **To proceed ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Chandler/ServiceNow-Knowledge-Process- Analyst \_25021861-2) **Job Description:** At Bank of America, we are… more
- MyFlorida (Tallahassee, FL)
- OPS INFORMATION TECHNOLOGY ANALYST - 37940211 Date: Jul 23, 2025 The State Personnel System is an E-Verify employer. For more information click on our E-Verify ... No: 857183 Agency: Environmental Protection Working Title: OPS INFORMATION TECHNOLOGY ANALYST - 37940211 Pay Plan: Temp Position Number: 37940211 Salary: $30.00… more
- Reyes Holdings (Niles, IL)
- …Technology (IT) service management processes and systems as an IT System Analyst to optimize service delivery, aligning with business needs and collaborating with ... ensure compliance with best practices + Evaluate current IT service management ( ITSM ) processes and workflows to identify areas for improvement and design optimized… more
- CACI International (Sterling, VA)
- Network Problem Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... We are seeking a detail-oriented ITIL Network Problem Management Quality Assurance Analyst to support our IT service management processes. The successful candidate… more
- Insight Global (New York, NY)
- …spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk. The Service Desk supports roughly 3000+ ... end users. This analyst will sit onsite in the NYC office 5...workshops, as well as weekly Team training sessions. -Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize… more
- Binghamton University (Binghamton, NY)
- …On: Wed Apr 16 2025 Job Description: Budget Title: Lead Programmer- Analyst (SL-3) Salary: Commensurate with experience Binghamton University's Information Technology ... support to the Binghamton University community. The Technical Support Analyst must be able to work independent of direct...of incidents, solutions, and best practices using the TeamDynamix ITSM system. + Use desktop management tools (eg, JAMF,… more
