- Cleared Jobs (Washington, DC)
- ManTech seeks a motivated, career and customer-oriented Help Desk Manager to join our team in the National Capital Region (NCR). This is a hybrid position.As a Help ... Desk Manager , this individual will lead the team providing essential...a government contract environment.Strong understanding of IT Service Management ( ITSM ) frameworks, particularly ITIL.Experience with various ticketing systems and… more
- Guardian Life Insurance Company (Holmdel, NJ)
- Overview: Guardian Life is looking for a dynamic Manager of Major Incident, Problem, and Change & Release Management to join our team! You Are: Seasoned ITSM ... driving root cause resolution, and implementing effective change management practices Dynamic Manager of Major Incident, Problem, and Change & Release Management You… more
- Cleared Jobs (Offutt AFB, NE)
- …capacity and performance reports as needed.Routinely interfaces with Government Capacity Manager and technical stakeholders to communicate port density capacity and ... Security or CISA or SSCPRequired: Ability to Obtain ITIL 4 Foundation - ITSM Certification within the first 9 months Desired: Cisco Certified Network Professional… more
- Softtek Government Solutions (Washington, DC)
- IT Service Manager Remote / Local to Washington, DC Metro Area Overview: Softtek Government Solutions is seeking a highly motivated and experienced IT Service ... Manager to join our team. You will be responsible...programs. In this role, you will work closely with ITSM consultants, service agents, program stakeholders, business analysts, and… more
- Washington County, MN (Stillwater, MN)
- …7/24/2025 11:59 PM Central JOB SPECIFICS The IT Enterprise Support Services Manager provides specialized leadership and technical direction to the Support Services ... with input from staff and technology users. The Enterprise Support Services Manager provides direct management to all ServiceDesk, Desktop, and end user computing… more
- Magellan Health, Inc. (Frisco, TX)
- …Responsible for monitoring and troubleshooting the transmissions in Edifecs Transaction manager . Must fit in the Agile development environment. Configure Severity ... operational and some development tools for, bug tracking, Agile practices, and ITSM ( Incident, Problem, Change and Configuration CMDB management) for services you… more
- Caesarstone (Charlotte, NC)
- …and collaborative company culture. Come join our team! OVERVIEW The IT Manager is responsible for managing regional IT support operations with a hands-on ... environment Excellent troubleshooting, communication, and leadership skills Familiarity with ITSM tools and frameworks (eg, ITIL) Experience with budgeting and… more
- Corient Careers (Chicago, IL)
- …we would like to meet you. Responsibilities Support PMO processes including ITSM processes including change, incident, and problem, impact assessment and estimation ... project updates are timely and accurate Provide support to the Program Manager in identifying deliverables and developing milestones for programs Support the… more
- Info Way Solutions (Fremont, CA)
- …on deliveries as per the product road map. Engage with product manager and business stakeholder/process owner to help drive the product roadmap. Help/Guide ... to development on ServiceNow platform. A fundamental understanding of ITSM and ITIL processes. PREFERRED SKILLS/EXPERIENCE: "ServiceNow certified Admin"… more
- Arrow Electronics (Denver, CO)
- Position: Information Technology Manager Job Description: Prepare project budgets, estimate project costs, and manage delivery of projects. Manage staff including ... to their responsibilities and project milestones. Function as business relationship manager to assist in the direction, analysis, definition, and prioritization of… more
- Link Solutions, Inc. (Hyattsville, MD)
- …ML3 for Services and Development. Job Description Link Solutions is seeking a Deputy Program Manager to join our team at Adelphi, MD. Must be a US Citizen Must have ... an active DoD Security Clearance. Non-remote (relocation incentive available) Our Deputy Program Manager will work closely with the Program Manager to lead and… more
- Deloitte (Atlanta, GA)
- …proactive management of the associated business and cyber risks. As a Manager , you'll provide consulting and implementation services that integrate risk, regulatory, ... with integration technologies and API development Strong understanding of ITSM processes and frameworks Strong presentation and communication skills Project… more
- Diverse Lynx (Raritan, NJ)
- …in the role of a CMDB Analyst supporting the Pharmaceutical "CMDB Product Manager - Infrastructure" in gathering information about OT / IT assets and ensuring ... o Support integration's between CMDB and monitoring, asset management, and ITSM tools. o Troubleshoot and resolve data synchronization issues. *Documentation: o… more
- Scicom Infrastructure Services, Inc. (Atlanta, GA)
- …management and the IT systems observability space. The Scicom Monitoring Program Manager will have several primary areas of responsibility: This person will serve ... working in major enterprise with key focus around IT operations, monitoring, ITSM , ITOM, ITIL, monitoring and production systems Data center experience, with core… more
- Talascend (Washington, DC)
- …training, testing, go-live, and post-implementation support. Collaborate with the Release Manager and other stakeholders to develop and refine release estimates and ... Experience with enterprise platform environments (eg, case management, workflow automation, ITSM ) is a plus. Strong organizational and interpersonal skills with the… more
- Bain Capital, LP. (Boston, MA)
- …with ITIL frameworks and best practices ITIL certification required, either Practice Manager in Incident and Problem or MP (preferred) Significant experience working ... in ITSM platforms such as Service-Now. Skills & Abilities: Proven ability to manage large-scale IT operations and improve service delivery processes. Strong… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …the activities required for effective and efficient operation of those processes using ITSM best practices. + Leads work efforts to improve efficiencies across IT ... Service Management ( ITSM ) process lifecycles. + Functions as a lead business...members. + Provides feedback on junior staff performance to Manager . + Performs other responsibilities as assigned. **Preferred Qualifications:**… more
- Christensen Farms (Sleepy Eye, MN)
- …Join our team! Position Overview & Responsibilities The Information Services Manager with responsibility for Application Management and Analytics will oversee the ... of technical staff and managed service providers. From Our Manager "This is a great opportunity for you to...a great opportunity for you to grow your customer-focused ITSM career and have a real impact in a… more
- Belcan (Cincinnati, OH)
- …obtain one. *You must be able to pass a drug test prior to starting. The ITSM - IT Support Services Manager 's responsible for day-to-day operations of the Level ... IT services, and coordinating on Major Incidents and Problems. The ITSM - IT Support Services Manager is responsible for managing the level 1 support staff… more
- Nelnet (Centennial, CO)
- …opportunities for people where they live, learn, and work. An IT Service Manager ( ITSM ) is a professional responsible for ensuring that an organization's ... meet the needs of the business. The IT Service Manager focuses on aligning IT services with business goals,...the service operation and service transition phases of the ITSM service lifecycle, and ensuring high levels of customer… more
