- Cynet Systems (Cary, NC)
- …in Service Desk and Level 2 Application/Desktop Support. Strong knowledge of ITSM frameworks and tools (eg, ITIL, ServiceNow, BMC Remedy, SolarWinds, Dynatrace, ... ServiceNow Reporting/Dashboarding Experience in healthcare IT environments. Experience with process automation and service improvement initiatives. Familiarity with cloud-based… more
- Schroders (New York, NY)
- …principles across Schroders globally. This role will report into the IT Service Management Manager . You will cover a range of ITSM processes, which includes but ... we're looking for We're looking for an experienced service manager based at our New York office in Manhattan....of a Global IT Service Management team, responsible for ITSM processes and related services across the Globe, providing… more
- Holland & Knight LLP (Washington, DC)
- …FL (Tampa Bay area). General Description: We are seeking an IT Enterprise Architect (EA) Manager to join our team. The IT Enterprise Architect Manager will be ... cloud, application development, security, and automation tools. A successful EA Manager uses various approaches to construct current and future-state architecture… more
- Archer Technologies LLC (Overland Park, KS)
- Archer IT Manager - Corporate IT & Service Desk Location: Overland Park, Kansas For nearly 25 years, Archer has been a pioneer and a trusted global leader in ... more at www.ArcherIRM.com Job Summary: We are seeking a proactive and experienced IT Manager to lead and oversee Corporate IT operations, with a strong focus on… more
- BNY Mellon (Pittsburgh, PA)
- …system design or maintenance. Communicate and promote the process . Influence process stakeholders. Define new and redesign existing ITSM processes. Identify ... a new system or modification of an existing system. Responsible for supporting process leads in development, implementation, mentoring of, and maintenance of ITSM… more
- Talascend (Washington, DC)
- …software application support, enterprise infrastructure support, service desk, ITSM , deskside support, workstation engineering and maintenance, telecommunications ... DOJ clearance highly preferred. RESPONSIBILITIES: Translate the CRM Customer Technical Manager 's (CTM's) projects and priorities into tasks and deliverables for the… more
- SOS International LLC (Fort Huachuca, AZ)
- …seeking an ITIL Senior SME in Fort Huachuca, AZ. The ITIL Senior SME is the overall ITSM process manager and applies an ITSM process -based approach ... task managers, external organizations, and other internal technical areas for all ITSM process responsibilities. Essential Job Duties Responsible for all aspects… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …ITSM ) process lifecycles. + Functions as a lead business partner with ITSM process stakeholders and team members. + Monitors processes for alignment with ... ITSM best practices. + Responsible for ensuring ITSM process and quality deviations are remediated and serves as an ITSM team escalation point of contact… more
- Bank of America (Kennesaw, GA)
- Senior ServiceNow ITSM Developer Kennesaw, Georgia;Richmond, Virginia; Plano, Texas; Chandler, Arizona; Charlotte, North Carolina; Chicago, Illinois; Pennington, New ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Kennesaw/Senior-ServiceNow- ITSM -Developer\_25007827) **Job Description:** At Bank of America, we are… more
- TEKsystems (Edison, NJ)
- …Vice . President - IT Service Management. As a member of the Group ITSM leadership team, this position shapes and drives the service management strategy across the ... When required, perform the role of the Major Incident Manager in alignment with Processes and Procedures. . Own...drive the Problem Management practice, coaching stakeholders through the process to ensure that problem tasks are completed in… more
- Guardian Life (Holmdel, NJ)
- Overview: Guardian Life is looking for a dynamic Manager of Major Incident, Problem, and Change & Release Management to join our team! **You Are:** + Seasoned ... ITSM professional dedicated to maintaining seamless technology operations and...resolution, and implementing effective change management practices + Dynamic Manager of Major Incident, Problem, and Change & Release… more
- Belcan (Cincinnati, OH)
- …obtain one. *You must be able to pass a drug test prior to starting. The ITSM - IT Support Services Manager 's responsible for day-to-day operations of the Level ... services, and coordinating on Major Incidents and Problems. The ITSM - IT Support Services Manager is...Major Incident Coordination - Execute the Major Incident (MI) Process as needed. This includes identifying and declaring major… more
- Chenega Corporation (Washington, DC)
- …customer satisfaction. + Support resource utilization tracking, performance analysis, and process automation through the FCC's ITSM system (primarily ... **Req ID:** 36907 **Summary** **Program Manager ** **Washington, DC** Are you ready to enhance...role will drive the modernization of IT Service Management ( ITSM ) practices and ensure the successful delivery of integrated… more
- Three Saints Bay (Washington, DC)
- …the DPAS Warehouse Module used to track warehouse assets. + Receive, review, update, and process ITSM work orders, currently BMC Remedy, and attach a signed bill ... **Warehouse / Operation Manager (4051)** Location **Washington, DC** Job Code **4051**...of lading or receipt to the ITSM work orders for vendor payment. + Review daily… more
- Novant Health (NC)
- Job Summary We're looking for a strategic and service-oriented IPK Manager to lead the development, execution, and continuous improvement of ITSM processes ... and optimize the end-user experience. + Monitor performance metrics and implement process improvements to increase efficiency and customer satisfaction. + Promote a… more
- General Atomics (San Diego, CA)
- …Atomics is seeking a motivated individual to join our team as an IT Asset Manager The IT Asset Manager is responsible for the daily and long-term strategic ... strategies to optimize technology spend across the organization. The IT Asset Manager will also develop and implement procedures for tracking company IT assets… more
- SMBC (Charlotte, NC)
- …its employees. **Role Description** We are seeking a skilled ServiceNow Testing Manager to oversee test planning and execution while also driving requirements ... hybrid role demands a strong understanding of the ServiceNow platform, including modules like ITSM , ITOM, HRSD, or GRC, as well as a structured approach to software… more
- TEKsystems (Austin, TX)
- …Senior Technical Project Manager who has experinece leading IT Service Management ( ITSM ) projects. In this role, you will be leading the work streams focused on ... implementation of an identity management and access tool, and the process of enabling an ITSM tool. Key Responsibilities: Lead and manage projects from inception… more
- Oura (New York, NY)
- …gather informally at local co-working locations. We're looking for a Senior Manager , Digital Workplace Operations to lead the charge in creating an exceptional ... automation and access reviews. + Oversee automation governance across Workato, ITSM workflows, and platform integrations. + Ownership of the Application Portfolio… more
- Bank of America (Richmond, VA)
- …other duties as assigned **Required Experience:** + Minimum of 3 years of experience as a process manager for an IT Service Management process + Minimum of 1 ... years of experience managing controls for an ITSM process + Strong understanding of knowledge...offered a role with Bank of America, your hiring manager will provide you with information on the in-office… more
