- TEKsystems (Topeka, KS)
- …Distribution (ACD), Universal Call Distribution (UCD), and Interactive Voice Response ( IVR ) applications. - Program and maintain voice mailboxes and Single Digit ... Menus ( IVR Application). - Provide technical services, consultation, training, and...networking, LANs, Video, Dial Tone, voice network, ACD, UCD, IVR , voip Top Skills Details: Cisco UCM,troubleshoot,voice systems,data networking,LANs,Video… more
- MTA (Brooklyn, NY)
- Telecommunications Associate I - IV / Telecommunications Specialist I - III (Voice/Data) Job ID: 3728 Business Unit: New York City Transit Location: Brooklyn, NY, ... Description Job Information: Title: Telecommunications Associate I - IV / Telecommunications Specialist I - III (Voice/Data) 3728 First Date of Posting: 5/28/24 Last… more
- MTA (Brooklyn, NY)
- Computer Specialist Series (Operations) Job ID: 5459 Business Unit: New York City Transit Location: Brooklyn, NY, United States Regular/Temporary: Regular ... 2024 Description Job Information: Title: Computer Associate I-III / Computer Specialist I-IV (Operations) Opening Date: 5/28/2024 Closing Date: 6/18/2024 Authority:… more
- MTA (New York, NY)
- Customer Service Representative (Transit Customer Service Specialist I & II, Full-time) Job ID: 7731 Business Unit: MABSTOA Location: New York, NY, United States ... Description Job Information Customer Service Representative (Transit Customer Service Specialist Full-time) JVN 7731 Title: Customer Service Representative ( Transit… more
- FirstEnergy (Greensburg, PA)
- …& video services (VoIP, PBX, voice mail, voice recorders, phones, IVR , video, and satellite). + Implements and troubleshoots enterprise Voice-related ... Video technologies and services (VoIP, PBX, voice mail, voice recorders, phones, IVR , video conferencing systems, and satellite). **CCNP or CCVP preferred.** 3.… more
- Capgemini (San Francisco, CA)
- **Job Title:** GenAI Contact Center Transformation Specialist **Job Location:** Hybrid (preferred base locations - Atlanta, Dallas, Houston, San Francisco, Chicago, ... NYC area, and Seattle) **Job Description:** The Contact Center and Conversational AI Specialist Manager will be a specialist in contact center solutions and… more
- Fedcap (Augusta, ME)
- …for a mission-driven, outgoing and professional individual to become a Placement Specialist ! This person will build and maintain relationships with employers and ... volunteer and/or employment opportunities for program participants. The Placement Specialist role is an integral member of the team...requirements/hours, and need for accommodations. + Ensures utilization of IVR at all WEP sites. + Aims to help… more
- Robert Half Technology (Naples, FL)
- …are offering a contract to hire employment opportunity for a Telecommunications Specialist in Naples, Florida. The role involves handling various aspects of ... billings * Maintain and troubleshoot Avaya CM including auto-attendants, IVR , and Phonetree system implementation * Support Avaya Voice...Minimum of 2 years of experience as a Telecommunications Specialist or in a similar role within the Service… more
- Fedcap (South Portland, ME)
- …evaluation, TANF work requirements/hours and need for accommodations. + Ensures utilization of IVR at all WEP sites. + Aims to help participants get jobs consistent ... degree and/or equivalent experience. + Experience working as a placement specialist in a non-profit environment, preferred. QUALIFICATIONS: To perform this job… more
- Texas Tech University Health Sciences Center - El Paso (El Paso, TX)
- **37940BR** **Extended Job Title:** Patient Services Specialist (Contact Center/Alberta) **Org Level 1:** Texas Tech Unv Hlth Sci Ctr El Paso **Position ... patients regarding a variety of other inquiries not specified in the first 3 IVR options + Answers and handles contact center prescription refill calls and routes… more
- Bank OZK (Cumming, GA)
- Call Center Specialist I-Customer Service + Job ID: 14019 + Functional Area: Call Center + Position Type: Full-Time Regular + Experience Required: 1 - 3 Years + ... in systems, processes, and procedures. + Performs assigned interactive voice response ( IVR ) responsibilities. + Maintains good attendance and punctuality to work. +… more
- Centene Corporation (Carson City, NV)
- …state of Nevada** **Position Purpose:** The Senior Quality Improvement Specialist is responsible for coordinating assigned regulatory, accreditation, clinical ... project-related communication including, but not limited to, member/physician mailings, IVR scripts, emails, business plans, graphics, and maintains minutes and… more
- ABM Industries (Atlanta, GA)
- **Overview** The Marketing Automation Specialist is a key player in executing our marketing strategy through hands-on, execution-focused responsibilities. In this ... (Workfront preferred, Asana, Trello, etc.) + Preferred + Google Analytics a plus + IVR Phone Systems (Invoca, Aircall, etc.) a plus + Data Visualization Tools (eg,… more
- Bank OZK (Little Rock, AR)
- Call Center Consumer Loan Specialist + Job ID: 13690 + Functional Area: Call Center + Position Type: Full-Time Regular + Experience Required: 1 - 3 Years + Location: ... in systems, processes, and procedures. + Performs assigned interactive voice response ( IVR ) responsibilities. + Maintains good attendance and punctuality to work. +… more
- American Airlines (Dallas, TX)
- …and maintains detailed collection documentation of all accounts worked + Assists on IVR /ACD and Dialer, when requested + Reviews all credit and loan documents as ... well as membership cards + Reviews credit bureau reports + Performs other duties as assigned **All you'll need for success** **Minimum Qualifications- Education & Prior Job Experience** + High School diploma or GED equivalent **Preferred Qualifications-… more
- Spectrum (Town And Country, MO)
- …Prioritizes tasks required for Outage Management including Alerts, Call deflection, and IVR messaging for customers. Works alongside ITSOC and NOC through ticket ... entry and engagement, gathering and sharing information and status related to service-affecting issues Evaluates departmental processes, anticipates requirements, identifies areas for improvement, and presents solutions. Attends training, participates in… more
- Covenant Health Inc. (Knoxville, TN)
- …Performs 3-D angiography cath volume measurements and intraprocedural CT scans. The IVR tech is expected to exercise independent judgement and discretion in ... other departments, as well as other Covenant Facilities in IVR /Hybrid/Cath Lab. Maintains established policies and procedures, objectives, quality assurance… more
- Covenant Health Inc. (Knoxville, TN)
- …Performs 3-D angiography cath volume measurements and intraprocedural CT scans. The IVR tech is expected to exercise independent judgement and discretion in ... other departments, as well as other Covenant Facilities in IVR /Hybrid/Cath Lab. Maintains established policies and procedures, objectives, quality assurance… more
- ChenMed (Orlando, FL)
- …approved (when needed). + Schedules patient (Preferred Providers List of Specialist ) and notifies them of appointment information, including, date, time, location, ... etc. + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and...patient was notified. + Referrals have been sent to specialist office & confirmed receipt. + Prepares and actively… more
- ChenMed (Virginia Beach, VA)
- …approved (when needed). * Schedules patient (Preferred Providers List of Specialist ) and notifies them of appointment information, including, date, time, location, ... etc. * Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and...patient was notified. * Referrals have been sent to specialist office & confirmed receipt. * Prepares and actively… more