- Insight Global (Hopewell Township, NJ)
- …Description Our top Pharmaceutical client is seeking a Documentation and Validation specialist to join their External Call Center team within their Patient ... supporting end-to-end patient journey's and are in need for a resource with IVR and Contact Center knowledge to spearhead documentation and validation of processes.… more
- Corcentric (NE)
- As a Support Specialist at Corcentric, you will join a fun, collaborative team within an ambitious, entrepreneurial global organization. You will utilize your ... to adding you into the mix! As a Support Specialist , you will: + Respond to customer inquiries-both technical...center environment. + Familiarity with online payment systems and IVR navigation. + Experience using CRM systems and MS… more
- Santander US (Austin, TX)
- Real Time Support Specialist -Workforce Management Country: United States of America **Your Journey Starts Here:** Santander is a global leader and innovator in the ... Want to Talk to You!** **The Difference You Make:** The Real Time Support Specialist with emphasis in real-time adherence (RTA) and scheduling to join our team.… more
- Meijer (Grand Rapids, MI)
- …review the job profile below and apply today! The Omnichannel Operations Specialist supports the execution and optimization of Meijer Pickup, third-party shopping, ... in rollout and training for new tools (eg, PS30 devices, cooler/freezer installations, IVR check-in systems). + Training & Communication + Develop and maintain SOPs,… more
- Carrington (Anaheim, CA)
- …join our amazing team and work on-site in Anaheim!** The Loss Mitigation Specialist will be responsible for educating borrowers on CMS' Loss Mitigation alternatives ... + monthly bonus. **What you'll do:** + Handle inbound calls routed through IVR as well as internal transfers to determine borrowers' intent to retain property,… more
- American Airlines (Dallas, TX)
- …Create and maintain detailed collection documentation of all accounts worked + Assist on IVR /ACD and Dialer, when requested + Review all credit and loan documents as ... well as membership cards + Review credit bureau reports + Perform other duties as assigned + The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for… more
- Bank OZK (Alpharetta, GA)
- …in systems, processes, and procedures. + Performs assigned interactive voice response ( IVR ) responsibilities. + Maintains good attendance and punctuality to work. + ... Follows Bank policy, procedures and guidelines. + Performs all other duties as assigned. Knowledge, Skills & Abilities + Knowledge of PC technology. + Knowledge of online banking software functionality. + Knowledge of internet terms, access, and usage. +… more
- Bank OZK (Little Rock, AR)
- …in systems, processes, and procedures. + Performs assigned interactive voice response ( IVR ) responsibilities. + Maintains good attendance and punctuality to work. + ... Follows Bank policy, procedures, and guidelines. + Performs all other duties as assigned. Knowledge, Skills & Abilities + Knowledge of Consumer Lending Products/Loans. + Knowledge of online banking software functionality. + Knowledge of internet terms, access,… more
- Covenant Health Inc. (Knoxville, TN)
- …Performs 3-D angiography cath volume measurements and intraprocedural CT scans. The IVR tech is expected to exercise independent judgement and discretion in ... other departments, as well as other Covenant Facilities in IVR /Hybrid/Cath Lab. Maintains established policies and procedures, objectives, quality assurance… more
- ChenMed (Greenacres, FL)
- …approved (when needed). + Schedules patient (Preferred Providers List of Specialist ) and notifies them of appointment information, including, date, time, location, ... etc. + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and...patient was notified. + Referrals have been sent to specialist office & confirmed receipt. + Prepares and actively… more
- ChenMed (Tampa, FL)
- …approved (when needed). + Schedules patient (Preferred Providers List of Specialist ) and notifies them of appointment information, including, date, time, location, ... etc. + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and...patient was notified. + Referrals have been sent to specialist office & confirmed receipt. + Provides extraordinary customer… more
- ChenMed (Tampa, FL)
- …approved (when needed). + Schedules patient (Preferred Providers List of Specialist ) and notifies them of appointment information, including, date, time, location, ... etc. + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and...patient was notified. + Referrals have been sent to specialist office & confirmed receipt. + Prepares and actively… more
- ChenMed (Hallandale Beach, FL)
- …approved (when needed). + Schedules patient (Preferred Providers List of Specialist ) and notifies them of appointment information, including, date, time, location, ... etc. + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and...patient was notified. + Referrals have been sent to specialist office & confirmed receipt. + Prepares and actively… more
- ChenMed (Lakeland, FL)
- …approved (when needed). + Schedules patient (Preferred Providers List of Specialist ) and notifies them of appointment information, including, date, time, location, ... etc. + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and...patient was notified. + Referrals have been sent to specialist office & confirmed receipt. + Provides extraordinary customer… more
- Robert Half Technology (Hackensack, NJ)
- Description We're seeking a skilled and solutions-oriented Technical Support Specialist to join our team. In this role, you will be responsible for delivering ... ticketing systems, including answering inbound calls via Interactive Voice Response ( IVR ) systems when needed. + Collaborate on customer projects, including system… more