- TekSynap (Chantilly, VA)
- …QUALIFICATIONS** ** ** + ITIL v4 Foundations certification **Overview** Weare seeking a ** Junior Help Desk Support Technician** tosupport theOffice ... **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Help Desk Support Technician** willperformor provide supportas part of a24/7, 365-day… more
- Boston Architectural College (Boston, MA)
- DESCRIPTION HELP DESK TECH I - Junior Tech POSITION SUMMARY: The Boston Architectural College (BAC) is committed to providing all our students an integrated ... and responsibility beyond those of the typical Help Desk environment. PRIMARY ESSENTIAL FUNCTIONS: Provide timely support and tracking for Help Desk … more
- General Dynamics Information Technology (Washington, DC)
- …listed at the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at the ... levels of the federal government in the heart of our nation's capital. As a Help Desk Technician, you are the foundation of our overall approach to executive… more
- Shuvel Digital (Washington, DC)
- …efficient service delivery. We are currently seeking a motivated, career, and customer-oriented IT Help Desk Engineer ( Junior ) to join our team supporting ... teams providing Development, Security, and Operations (DevSecOps) services to support the United States Citizenship and Immigration Services (USCIS)...this contract. The Help Desk Engineer will troubleshoot issues to… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and ... As the entry point for customers, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...Provide customer onboarding and offboarding. + Provide account management support . + Provide 24/7 Tier 1 support … more
- KBR (Colorado Springs, CO)
- Title: Help Desk Support Lead...Gravity DevSecOps Pipeline. + Provide guidance and mentorship to junior support staff, helping them develop skills ... impact on the country's most critical role - protecting our national security. Help Desk Support Lead - Gravity DevSecOps Pipeline (Top Secret Clearance) KBR… more
- SMX (Dahlgren, VA)
- …or a related field + Minimum of 6 years of professional experience in Industry, Federal or DoD Help Desk Support + Experienced in using a help desk ... looking for a highly motivated Senior Help Desk Specialist to join our team in support...role involves diagnosing and resolving complex technical issues, mentoring junior staff, and ensuring high levels of customer satisfaction.… more
- Link Solutions Inc (Frederick, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Analyst (Senior-Level) to join our team in ... DoD Security Clearance + Non-remote (relocation incentive available) The Help Desk Support Analyst will...systems. + Serve as senior lead providing oversight to junior staff. + Respond to user inquiries and requests,… more
- Robert Half Technology (Nashville, TN)
- …and participate in projects as assigned. Requirements Qualifications: + 1-3 years of desktop or IT support experience in a help desk or technical support ... and remote support tools + Familiarity with help desk ticketing systems and documentation best...problem-solving and communication skills + Proven ability to mentor junior staff and work collaboratively in a distributed team… more
- Robert Half Technology (Itasca, IL)
- …Team Leadership: Function as the main point of contact for help desk operations, mentoring and supporting junior analysts to ensure timely and effective ... Qualifications and Skills Required: 3+ years of experience in an IT help desk or user support role, with at least 1 year in a leadership or senior… more
- Daisy Brand (Wooster, OH)
- …technologies + Configure and deploy workstations, servers, and network hardware + Work as Help Desk /Desktop Support staff to address reported issues and act ... Help Desk Analyst Job Details Job... Help Desk Analyst Job Details Job Location Wooster -...for a junior to mid-level (Field) Service Desk Technician. Primarily, the candidate will support … more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... Senior Analysts assume increased responsibilities and may train and provide ongoing support to other Analysts. All MOCS Analysts are expected to deliver timely… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- … support environments. Required Qualifications: * Experience: Minimum of 5 years in IT support or help desk operations * Education: Bachelor's degree OR ... Service Desk Incident Manager Clearance Required: Secret Clearance Locations:...IT process improvement. + Train and provide guidance to junior personnel as needed. + Maintain efficiency and performance… more
- Robert Half Technology (Jersey City, NJ)
- …seeking a Senior Service Desk Technician to provide advanced technical support , mentor junior analysts, and ensure efficient incident management. This role ... in IT or equivalent experience. Experience - 3+ years in Service Desk / Help Desk with advanced troubleshooting; leadership/mentoring experience preferred.… more
- Vertafore (IN)
- … function by supporting complex user issues, escalations, technical subject matter expert for junior IT Service Desk agents. Help train new members, document ... JOB DESCRIPTION Vertafore is looking for a Senior Service Desk Engineer to support our IT Service...improvement opportunities and follow up with lead, peers and support engineers to continuously enhance service delivery and user… more
- Robert Half Technology (Nashville, TN)
- …Microsoft Certified Solutions Expert) are a plus. + Ability to mentor and support junior team members effectively. + Exceptional problem-solving skills and ... Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst, you...Problem Resolution: Serve as the highest level of technical support , resolving the most complex issues related to hardware,… more
- University of Pennsylvania (Philadelphia, PA)
- …to call home for work and play. Posted Job Title Racquet Sports Front Desk Staff Job Profile Title Temporary Employee - Non-Exempt Job Description Summary This ... position is necessary to provide the operational support to safely, and efficiently manage the day to...Respond to inquiries about memberships, private lessons, clinics, programs, junior clinics, and summer camp. - Process payments accurately… more
- Tyto Athene (Doral, FL)
- …**Required:** + High School diploma or equivalent + 0-3 years of experience in AV support or IT/ Help Desk + Basic understanding of AV technologies and ... **Description** Tyto Athene is searching for a ** Junior ** **AV Technician t** o support US Southern Command on the SCITES II Contract in Doral, Florida. The … more
- Tyto Athene (Doral, FL)
- …**Qualifications** **Required:** + Highschool diploma or equivalent + 0-3 years of experience in IT support or help desk roles with exposure to mobile device ... **Description** Tyto Athene is searching for a ** Junior Mobile Device Management (MDM) Engineer** to support US Southern Command on the SCITES II Contract in… more
- Tyto Athene (Doral, FL)
- …Perform basic network testing and analysis using standard tools + Respond to Tier-1 help desk tickets related to connectivity issues and collaborate with Tier ... **Description** Tyto Athene is searching for a ** Junior Network Administrator** to support US Southern Command on the SCITES II Contract in Doral, Florida. The … more