- ManTech (Doral, FL)
- …with the Cyber Lead , Unified Comms Lead , Supply Chain Lead and Service Desk Manager to ensure superior service delivery across all operations ... **ManTech** seeks a motivated, career and customer-oriented **Senior Queue Manager ** to join our team in **Doral, FL.** This...**Doral, FL.** This position is one of four senior lead positions reporting to the Operations lead .… more
- System One (Arlington, VA)
- Job Title: Service Desk Tower Lead Location: Arlington, VA On-Site - Federal Client Public Trust Clearance Required 6 Month Contract to Hire Hourly Rate: ... has a 6-month contract to hire opening for a Service Desk Tower Lead to...request, problem, event, and risk management. + Manage all Service Desk supervisors, trainers, quality manager… more
- BAE Systems (Columbia, SC)
- …ready for a new and exciting career, come join our team! BAE Systems is seeking a Service Desk Manager to provide support to our government customer on an ... Network Operations Center and remote office locations. The Support Desk Manager shall lead a...be available based on position level and/or job specifics. ** Service Center Support Desk Manager **… more
- TEKsystems (Honolulu, HI)
- About the Role TEKsystems is seeking a skilled IT Service Desk Manager for a direct hire opportunity with a respected local organization. This individual ... will lead the Service Desk and...a fast-paced retail environment. Business Drivers/Customer Impact The IT Service Desk Manager is responsible… more
- Pearl Interactive Network (Washington, DC)
- …(SDMs) in preparation for future opportunities in the Washington, DC area.** The **IT** ** Service Desk Manager ** **(SDM)** is responsible for overseeing the ... daily operations of the IT Service Desk team, ensuring timely and effective...Implement and enforce ITIL best practices to strengthen IT service delivery. + Lead efforts in root… more
- CACI International (Oklahoma City, OK)
- Enterprise Service Desk Team Manager (Night Shift)... (ESD) **Team Manager ** . As a first-line manager , you will lead and oversee daily IT ... coaching, and development for a team of approximately 12 Service Desk technicians, fostering a high-performance culture...+ 2 years being in a supervisory or team lead capacity. + Proven ability to lead ,… more
- Excelsior Orthopaedics Group (Amherst, NY)
- Job Summary The IT Service Desk Manager oversees the daily operations of IT support team, ensuring exceptional customer service and the timely, efficient ... day. + Manage the daily operations of the IT Service Desk , including team member scheduling, ticket...and customer satisfaction-and implement strategies to meet or exceed service level agreements (SLAs). + Lead and… more
- KeenLogic (Quantico, VA)
- Service Desk Lead Location: Quantico, VA Contract Duration: one year contract starting March 2026 (with potential extension through March 2031) Summary: ... KeenLogic is seeking a Service Desk Lead to join one of our government clients. This is a full-time, onsite position offering Fortune 500-level benefits… more
- KBR (Colorado Springs, CO)
- Title: Help Desk Support Lead Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology ... most critical role - protecting our national security. Help Desk Support Lead - Gravity DevSecOps Pipeline...security teams to ensure mission continuity. + Oversee help desk workflows, ensuring adherence to service level… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Aberdeen Proving ... Top Secret Clearance + Non-remote (relocation incentive available) Our Service Desk Site Lead will...and technician issues and will interface with the Program Manager to drive process improvement and service … more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will...and technician issues and will interface with the Program Manager to drive process improvement and service … more
- TekSynap (Washington, DC)
- …and external stakeholders. + Relevant certifications (eg, ITIL, HDI, CompTIA A+, Certified Help Desk Manager (CHDM) **Overview** We are seeking a IT Help Desk ... of IT systems, networks, and software, with familiarity in common help desk tools and ticketing systems. + Leadership and Communication Skills:Demonstrates strong… more
- ManTech (Washington, DC)
- …in the **National Capital Region (NCR).** This is a hybrid position. As a Help Desk Manager , this individual will lead the team providing essential technical ... **ManTech** seeks a motivated, career and customer-oriented **Help Desk Manager ** to join our team...operations. Direct and supervise staff providing call center support, service desk support, and switchboard operations support.… more
- IT1 (Tempe, AZ)
- …solution provider headquartered in Tempe, AZ, is looking for a skilled and experienced IT Service Desk Manager to join our Consulting team. iT1 has been ... the most talented engineers in the country. The IT Service Desk Manager is centered...be creative, and be able to motivate, coach and lead others + Excellent written, verbal, communication skills +… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Incident Manager to join our team at Adelphi, MD. ... DoD Security Clearance. + Non-remote (relocation incentive available) Our Service Desk Incident Manager will... Lead incident response activities by coordinating with Service Desk Leads and technical support teams.… more
- Marriott (Fort Lauderdale, FL)
- …Front Office in the absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides services that are above ... **Additional Information** Moonlight Manager **Job Number** 25147046 **Job Category** Rooms &...office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees… more
- Marriott (HI)
- …all areas of the Front Office in the absence of the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations. **Supporting Progress ... Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the… more
- Marriott (Tucson, AZ)
- …Front Office in the absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides services that are above ... Remotely?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff on a daily… more
- Marriott (Coronado, CA)
- …all areas of the Front Office in the absence of the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations. **Supporting Progress ... Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the… more
- Marriott (San Francisco, CA)
- …Front Office in the absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides services that are above ... Remotely?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff on a daily… more