- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …8570.01-M with a minimum certification of IAT Level II ** The Level 3 Help Desk Specialist shall possess the following capabilities: + Six (6) years ... Desk Specialist will provide 24x7 Help Desk support as defined by first response/Tier 1/ Level...with DoD 8570.01-M with a minimum certification of IAT Level II ** **_Equal Opportunity Employer, including disability… more
- CACI International (Fort Meade, MD)
- …government databases, software, and systems. You will also support the Tier I and Tier II level help desk to perform first contact resolution of Help ... a fast-paced environment and manage multiple priorities. **Desired:** IAT Level I and IAT Level II...* Prior Systems Administrator experience (5+ years) * Prior Help Desk experience (1-2 years). - **… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Technician (Tier II ) to join our team in Aberdeen ... and maintain an active DoD Secret Clearance. + IAT Level II Certification equivalent or higher per...of directly related help desk /service desk experience. + Experience providing Tier II … more
- General Dynamics Information Technology (Mcconnell AFB, KS)
- …with people who are driven and resourceful like you. **MEANINGFUL WORK AND PERSONAL IMPACT** As a Help Desk II Technical, the work you'll do at GDIT will be ... **Req ID:** RQ211920 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Secret **Public...technology expertise and drive for innovation to GDIT. The Help Desk II Technical must… more
- Proven IT (Westchester, IL)
- …and associated healthcare facilities in the surrounding Chicagoland area. + Provide Tier II - level Help Desk support, including troubleshooting hardware, ... - 2+ years of experience in technical support, endpoint deployment, or Tier II Help Desk role. Technical Skills - Proficiency with Microsoft 365, Entra… more
- North Wind Group (Birmingham, AL)
- Location: Birmingham, Alabama Title: Help Desk II Schedule...technical issues. + Assist Tier 1 help desk in resolving issues beyond their level ... but be an integral part of our continued success. POSITION PURPOSE: Provides help desk support for all hardware, software, and telecom needs. Performs as part of… more
- Robert Half Technology (Phoenix, AZ)
- Description We are looking for a skilled Help Desk Analyst II to join our team in Phoenix, Arizona. In this long-term contract role, you will be responsible ... to ensure timely resolution. * Escalate complex issues to higher- level support when necessary. * Ensure adherence to company...collaboratively within a team. * Prior experience in a help desk or technical support role is… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half Technology is searching for a skilled Help Desk Support Specialist for a client headquartered in Nashville, Tennessee. This role is a ... timely manner, gather pertinent information and document in the Help Desk System * Classify, and prioritize...in a timely manner to the appropriate resource and level when necessary * Work with Support Engineers and… more
- Insight Global (Cape Canaveral, FL)
- Job Description The IT Help Desk technician II is a hands-on role that requires an excellent communicator who can use their own initiative to work as a team ... Intune, Deployment Toolkit, and RMM tools is a plus. * Provide Basic ( Level 1) support, troubleshooting, and problem-solving on a local area network (LAN) and… more
- NS International, Ltd. (Auburn Hills, MI)
- IT Service Desk Technician II Apply now " Date: Jan 7, 2026 Location: Auburn Hills/Troy, MI, US Company: NSNA Company Overview Nippon Seiki is a world-class ... Polaris, Arctic Cat and other OEM's. Purpose of Job The Service Desk Technician ensures optimal end-user productivity by maintaining and monitoring devices across… more
- Amazon (Austin, TX)
- …for complex technical issues and difficult customer interactions. - Represent the Service Desk in executive- level discussions and help champion the team's ... Description We are seeking an experienced Service Desk Manager to lead our Enterprise IT Service...down incident volumes. - Analyze key performance indicators and service- level metrics to identify opportunities for improvement and inform… more
- SHI (Somerset, NJ)
- …the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical ... 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of...are developing a deeper technical specialization within the service desk environment. This position is hybrid in our Austin… more
- Red River (Lexington, MA)
- …others; you seek to make those around you successful. Red River is seeking a Service Desk Technician II with an active Secret clearance to join our growing team! ... courage in searching for the truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit of excellence. + **Resilience** -… more
- Canon USA & Affiliates (Coraopolis, PA)
- **About the Role** Second level support resource reflective of expertise and knowledge gained at level 1. Trained in customer service core requirements with ... technologies and work processes. **Your Impact** - Demonstrates higher level customer support capabilities through assignments. - Identifies potential opportunities… more
- SAIC (Lakewood, CO)
- …are currently seeking a motivated, career and customer service oriented Mid- level Tier II Help Desk Technician to begin an exciting and challenging ... product is highly technical or sophisticated in nature, such as with systems level software where the user has a technical background. + Additionally, may interact… more
- General Dynamics Information Technology (Wright Patterson AFB, OH)
- … expertise along with a drive for innovation to GDIT. Our ** Help Desk Specialist** must have: + **Security Clearance Level :** Active Secret clearance + ... what's next for your IT career. The F-35 Lightning II Program is the Department of Defense's focal point...technical support team. + Experience developing and providing Service Level Agreements and Help Desk … more
- TekSynap (Dahlgren, VA)
- …& Qualifications** TheTekSynap is seeking a **Senior Customer Technical Support Specialist ( Help Desk ).** The Senior Customer Technical Support Specialist ( ... Help Desk ) serves as Key Personnel under the NSWCDD Corporate...the NSWCDD Corporate IT Services contract. This position provides expert- level technicalassistanceto end-users, managing and resolving complex IT service… more
- TekSynap (Washington, DC)
- …LANT Customer Relation Management (CRM) team, and CNIC leadership. + Manage a help desk operation supporting approximately 800 customers, ensuring high levels of ... NGEN/NMCI Contract DZ002 and Task Order FZ016, including Service Level Requirements and the Requirement to Award Process Tool...customer satisfaction and timely resolution of issues. + Supervise help desk staff and provide guidance and… more
- CACI International (Norfolk, VA)
- … Specialist I** **- High School diploma and 2+ years of technical support experience** + ** Help Desk Specialist II ** **- High School diploma and 3+ years of ... Help Desk Specialist Job Category: Service... Help Desk Specialist Job Category: Service Contract Act Time...up user profiles and reset passwords + Fulfill service level standards for response time and quality + Maintain… more
- Watershed Security (Dahlgren, VA)
- …GSEC, Security+CE, SSCP + 2 years of professional experience in Industry, Federal or DoD Help Desk Support + Clearance Level : Active Secret Clearance or ... Watershed is looking for a Customer Technical Support Specialist ( Help Desk ) to support Naval Surface Warfare...This position is required to be designated as IAT II level with a Secret Clearance. REQUIRED… more