- ColumbiaCare Services (Coos, OR)
- …We are looking for a Residential Associate or Personal Care Associate to join our team at our Coos Crisis Resolution Center program in Coos Bay, Oregon! ... Personal Growth HoursPaid Time Off for Mental HealthCompany Paid Life InsuranceSpontaneous & Longevity BonusesLoan Forgiveness Program EligibilityEmployee Assistance… more
- ColumbiaCare Services (Eugene, OR)
- …Personal Growth Hours * Paid Time Off for Mental Health * Company Paid Life Insurance * Spontaneous & Longevity Bonuses * Loan Forgiveness Program Eligibility * ... ! About the Position We are looking for a Residential Associate to join our team at our River Bridge SRTF program in Eugene, Oregon! Residential Associates work as… more
- ColumbiaCare Services (Portland, OR)
- …Personal Growth HoursPaid Time Off for Mental HealthCompany Paid Life InsuranceSpontaneous & Longevity BonusesLoan Forgiveness Program EligibilityEmployee Assistance ... looking for a Residential Treatment Therapist to join our team for our Multnomah County region. The Residential Treatment...status exam. They will also develop treatment plans which center individuals' stated goals, address needs identified in the… more
- DXC Technology (Plano, TX)
- …transformation. **Essential Job Functions:** + Oversees the day-to-day operations of the contact center operations Workforce Management team supporting ... and special projects/analysis- both internal and client facing + Lead and support contact center technology launches and upgrades representing the business with… more
- Mass Markets (Mesilla, NM)
- …a globally expanding, industry-leading organization. We are looking for experienced call center contact tracing supervisors to support commercial and public ... for the attendance, performance, and process adherence of a team of 15-25 contact tracing representatives. This...to report to work at one of our physical contact center locations. To be considered for… more
- Mass Markets (Wichita, KS)
- …globally expanding, industry-leading organization. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in a ... POSITION RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents...available to help protect you during unexpected challenges. + Life Insurance:Access life insurance options to safeguard… more
- GE Appliances, a Haier company (Louisville, KY)
- …contact resolution (FCR), and CSAT. **Remote Workforce Enablement (10%):** + Manage the contact center Digital Technology team , consisting of an IT leader ... company, we come together to make "good things, for life ." As the fastest-growing appliance company in the US,...to meet the ongoing daily DT needs of a contact center organization. + This team… more
- Mass Markets (Garden City, GA)
- …globally expanding, industry-leading organization. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our ... BPO contact center . This leadership role is responsible...staffing, performance, and service delivery. + Lead and mentor team leaders, supervisors, and support staff to achieve KPIs… more
- Mass Markets (Wichita, KS)
- …vary by site and project. This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced in customer service ... or upselling when opportunities arise. You'll use the latest contact center technology and customer experience strategy....the business, you must be confident, fully engaged, a team player, and dedicated. You are also responsible for… more
- Eversource Energy (Westwood, MA)
- …engaging environment of going above and beyond for our customers in a 24/7 Contact Center setting\. This professional position is responsible for the complete ... STEM OPT, CPT, TN, J\-1, O\-1, etc\.\)\. _Eversource supports work\- life balance by offering hybrid schedules for certain roles\....is achieved by being a visible presence on the contact center floor \(at least 50% of… more
- Mass Markets (Killeen, TX)
- …Ability to work in a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers to enhance performance and ... communication skills, we need your help in managing call center customer service agents. While your team ...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Ford Motor Company (Allen Park, MI)
- …to change the way the world moves? In this position The Global Customer Relationship Center (GCRC or contact center ) sits within the Ford Customer Service ... This role acts as a critical liaison, ensuring the Contact Center 's operational needs and strategic objectives...Console enhancements by partnering with Ford Pro Technology development team . The individual in this role acts as a… more
- Kyndryl (Oklahoma City, OK)
- …to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in ... + Lead C-level client engagements and consultative sales for large enterprise contact center transformations. + Guide cross-functional consultants to design and… more
- Access Dubuque (Dubuque, IA)
- …senior leadership team . The Director will oversee a fully remote contact center workforce, managing geographically dispersed agents across inbound, outbound, ... Director of Contact Center Operations **Colony Brands, Inc.**...**fully remote Home Agent Department** , overseeing a distributed team of customer service professionals across inbound, outbound, and… more
- Mass Markets (Killeen, TX)
- …industry-leading organization. We are looking for a skilled and enthusiastic Contact Center Trainer to join our team . You will be responsible for delivering ... experience as a trainer in a BPO or high-volume contact center . + Strong facilitation, communication, and...of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We… more
- Capgemini (Dallas, TX)
- **Job description** **:** As a ** Contact Center Operations Executive** , you will be responsible for overseeing end-to-end customer engagement, ensuring seamless ... financial management, managing project execution, and ensuring timely delivery of contact center initiatives. **Key Responsibilities:** + **End-to-End Customer… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW ENTRY-LEVEL CONTACT CENTER REPRESENTATIVE (FULL-TIME & PART-TIME) We are looking for entry-level call center representatives to support ... for everyone. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced...you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic… more
- Mass Markets (Wichita, KS)
- …+ High school diploma or equivalent + Minimum 1 year of experience in a contact center or customer service role. + Excellent verbal and written communication ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Mass Markets (Las Cruces, NM)
- …success of a globally expanding, industry-leading organization. We're hiring Bilingual Contact Center Representatives to support inbound and outbound customer ... + Escalate unresolved or sensitive issues to the appropriate team or supervisor + Stay current on program updates...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Humana (Helena, MT)
- …+ **Experience as a Lead Solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... multiple projects and ensure designs are being followed by team and provide technical advice. As we look to...Provide best practice recommendations and optimization opportunities within the contact center experience platform + Collaborate with… more
