- Zions Bancorporation (Salt Lake City, UT)
- Zions Bancorporation has an opportunity for an Information Technology Operations Manager with cloud, application, ITSM , and strong operational leadership ... and success of our clients. As an IT Operations Manager , you will be responsible for the cloud-native,...Endpoint Management, Networking, Infrastructure as Code (IAC), Automation, Middleware, ITSM , etc. Experience in delivering toward SOC 2 Type… more
- Flextrade (Great Neck, NY)
- …Neck Office, Long Island, we are looking for a hands-on SaaS Operations Delivery Manager to play a pivotal role in ensuring service delivery excellence. The SaaS ... Operations Delivery Manager acts as a key liaison between clients (internal...service level agreements (SLAs)/Service Level Objectives (SLOs) across all ITSM efforts. Proactively follow up on overdue tickets and… more
- Launch Tech (Arlington, VA)
- …US Citizen to be considered for this position Overview We are seeking an Asset Manager who plays a crucial role in the advancement of IT Service Management ( ITSM ... to best practices, process optimization, and continual service improvement, the Asset Manager 's responsibility is to oversee the entire lifecycle of IT assets. This… more
- Western Alliance Bancorporation (Phoenix, AZ)
- Job Title: IT Manager I - Infrastructure Security Manager Location: Block 23 What you'll do: As an IT Manager I - Cyber, you will serve as a Subject Matter ... with cloud platforms (Azure, AWS) and hybrid infrastructure. Proficiency with ITSM and GRC platforms (eg, ServiceNow, Archer). Strong understanding of GRC… more
- Temenos Group AG (San Francisco, CA)
- …Formore information, please visit www.temenos.com. THE ROLE The SaaS Service Delivery Manager role isrequired to ensure effective delivery of SaaS Cloud Services to ... a focus on customerservice and operation liaison. TheService Delivery Manager will manage multi-disciplined teams that support anadvanced infrastructure, utilizing… more
- Nexthink (Colorado Springs, CO)
- …best practices for building a DEX team, embedding DEX in existing processes (eg, ITSM ), and building new DEX processes to ensure positive outcomes for your customers ... to quantify the value of outcomes. In partnership with the Account manager , participate in quarterly business reviews with key customer stakeholders to communicate… more
- Texan Insurance (Houston, TX)
- …look forward to learning more about you! About the Role The IT Manager is responsible for designing, implementing, and optimizing digital workplace technologies and ... Software Administration is preferred. Familiarity with IT service management ( ITSM ) and workflow automation. Understanding of cybersecurity best practices.… more
- TEKsystems (Washington, DC)
- Engagement Manager The Engagement Manager position is a delivery leadership role in the organization, in which the individual is responsible for managing at ... a time or potentially one or more complex engagements. The Engagement Manager provides ownership of customer expectations, delivery assurance of application services… more
- Ascot Group (New York, NY)
- …Senior Vice President - IT Service Management. As a member of the Group ITSM leadership team, this position shapes and drives the service management strategy across ... When required, perform the role of the Major Incident Manager in alignment with Ascot's MI Processes and Procedures....re-occurrence. Acting as a Senior escalation point within the ITSM Function for US Business and IT Colleagues. Organize,… more
- Appian Corporation (Arlington, VA)
- …team that's dedicated to accomplishing hard things. We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor to empower ... with internal and external partners. As a Customer Success Manager , your task will be to ensure progress against...intelligent automation, low-code development, BPM, CRM, ERP, EAI, RPA, ITSM , ECM, EHR, etc.). Solid understanding of integrating web… more
- University of Massachusetts (Amherst, VA)
- …to departmental priorities. Essential Functions Designs solutions within the ITSM platform environment including modifications to applications, integrations, user ... to improve user experience. Maintains, develops, configures, and administers all ITSM platform environments and instances for the entire campus. Develops, codes… more
- ServiceNow (Santa Clara, CA)
- …Experience dealing with technical support teams Fundamental understanding of ITSM in enterprise environments and global deployments Comfortable interacting with ... all levels of management Working knowledge of ITIL incident, problem and release management process and procedures Ability to effectively work with tight schedules and fast paced environment to minimize problem impact on the customer within a global model… more
- Caterpillar (Irving, TX)
- …Provide integrations technical support including but not limited to service level manager for the managed service providing application support to ensure meeting ... SSL Certs, Security and configuration); and (5) IT Service Management ( ITSM ) using ServiceNow. Telecommuting: 100% permitted. Summary Pay Range: $143,666.00 -… more
- Perficient (St. Louis, MO)
- …HRSD CIS and Suite certification(s) Experience in other ServiceNow modules such as ITSM , ITOM, ITAM etc. would be considered a plus. Provide best practices and ... working on core HRSD functionalities such as HR Services, COEs, HR Lifecycle events, Manager Hub etc. Should be comfortable with making UI updates such as creating… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …the activities required for effective and efficient operation of those processes using ITSM best practices. + Leads work efforts to improve efficiencies across IT ... Service Management ( ITSM ) process lifecycles. + Functions as a lead business...members. + Provides feedback on junior staff performance to Manager . + Performs other responsibilities as assigned. **Preferred Qualifications:**… more
- Christensen Farms (Sleepy Eye, MN)
- …Join our team! Position Overview & Responsibilities The Information Services Manager with responsibility for Application Management and Analytics will oversee the ... of technical staff and managed service providers. From Our Manager "This is a great opportunity for you to...a great opportunity for you to grow your customer-focused ITSM career and have a real impact in a… more
- Nelnet (Centennial, CO)
- …opportunities for people where they live, learn, and work. An IT Service Manager ( ITSM ) is a professional responsible for ensuring that an organization's ... meet the needs of the business. The IT Service Manager focuses on aligning IT services with business goals,...the service operation and service transition phases of the ITSM service lifecycle, and ensuring high levels of customer… more
- Zions Bancorporation (Salt Lake City, UT)
- Zions Bancorporation has an opportunity for an Information Technology Operations Manager with cloud, application, ITSM , and strong operational leadership ... the superior experience and success of our clients. As an IT Operations Manager , you will be responsible for the cloud-native, innovative, safe, and sound foundation… more
- TEKsystems (Edison, NJ)
- …Vice . President - IT Service Management. As a member of the Group ITSM leadership team, this position shapes and drives the service management strategy across the ... When required, perform the role of the Major Incident Manager in alignment with Processes and Procedures. . Own.... Acting as a Senior escalation point within the ITSM Function for US Business and IT Colleagues. .… more
- Bank of America (Kennesaw, GA)
- Senior ServiceNow ITSM Developer Kennesaw, Georgia;Richmond, Virginia; Plano, Texas; Chandler, Arizona; Charlotte, North Carolina; Chicago, Illinois; Pennington, New ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Kennesaw/Senior-ServiceNow- ITSM -Developer\_25007827) **Job Description:** At Bank of America, we are… more
