- ITC Worldwide (Port Arthur, TX)
- …Executive - IT ( MSP ) Account Executive - for managed IT service provider seeking an experienced Account Executive with a hunter mentality to help drive the ... to build strong relationships with CIO, CTO, and other high- level business executives. This role will focus on acquiring...4 new logos per month : IT Services: Help Desk , Azure Infrastructure, Automation [Robotic Process Automation - RPA]… more
- Flextrade (Great Neck, NY)
- …Operations Delivery Manager acts as a key liaison between clients (internal and external), service desk staff, and management to help maintain high levels of ... and the delivery of the requests. Ensuring adherence to service level agreements (SLAs)/ Service ...tickets and escalate issues where necessary. Produce and Monitor Service Desk KPIs to ensure the team… more
- Robert Half Technology (Menomonee Falls, WI)
- Description We are seeking a skilled Level 2 Help Desk Technician to join our team on a part-time basis (average 20 hours per week) to support a local Managed ... Service Provider ( MSP ). The ideal candidate has previous experience working within an MSP environment or providing direct client support during onsite… more
- Moser Consulting (Indianapolis, IN)
- …spirit of unity that respects the remarkable individuality of everyone's culture, history, and service . Description The Service Desk Technician is a dynamic ... ideal candidate will demonstrate a blend of technical expertise, customer service excellence, and a collaborative spirit. This role requires extensive familiarity… more
- Red River (Chantilly, VA)
- …This position is primarily responsible for working on a team within the NOC/24x7 Service Desk . This position will handle technical support requests directly from ... the ticketing system are accurate, concise, and timely to meet the SLAs ( service - level agreement). + Exercise sound judgment when working outside defined… more
- Headquarters, Air Force Reserve Command (March AFB, CA)
- …Air Reserve Technician (ART) position. ARTs are part of the regular career civil service and enjoy all the benefits granted to Federal employees in the competitive ... civil service . Individuals selected for ART positions must meet both...doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or… more
- Motion Recruitment Partners (San Jose, CA)
- Recruiter - Entry Level Full Time San Jose, California Join our company today as a full- desk Tech Recruiter and grow a successful tech placement portfolio with ... Motion Recruitment Partners LLC has grown into a leading global recruitment service provider offering outsourced talent solutions, perm and contingent staffing, and … more
- Entre Technology Services (Bozeman, MT)
- …projects, and implementing IT solutions. Your daily duties will be assisting the service desk , handling escalation tickets and working on multiple small to ... * Computer Troubleshooting * End User Training * Help Desk /Desktop Support * Mobile Device Support * Password Resets...monitoring generated) remotely and onsite as needed within committed Service Level Agreements (SLA's) * Pay close… more
- New York eHealth Collaborative (New York, NY)
- …be resolved on the first attempt as much as possible. This position reports to the Service Desk Manager and is operated out of the Manhattan, NY office. Primary ... that cannot be resolved will be escalated to NYeC level 2 or level 3 teams for...and Jira. + 2+ years' experience working in a Service Desk /Help Desk environment with… more
- Entre Technology Services (Coeur D'Alene, ID)
- …projects, and implementing IT solutions. Your daily duties will be assisting the service desk , handling escalation tickets and working on multiple small to ... (Client submitted or monitoring generated) remotely and onsite as needed within committed Service Level Agreements (SLA's) *Pay close attention to detail while… more
- AireSpring (Phoenix, AZ)
- …hardware, software, connectivity, and access issues across the organization. + Manage service level agreements (SLAs), incident response, and escalations. + ... Security which has earned its stellar reputation by taking service and support to the next level ,...etc.) + Experience with helpdesk tools (eg, ServiceNow, Jira Service Desk ) and asset management systems. Preferred… more
- Signature Aviation (Orlando, FL)
- …define and execute a forward-looking strategy for end-user computing, ticketing systems, service desk operations, and SLA management. + Manage Outsourced ... Service Delivery: Transform end-user support from reactive to proactive, service - level -driven excellence, incorporating ITIL-based Service Management… more
- Red River (Chantilly, VA)
- …responsible for working on a team at the Red River Managed Services Desk located in Chantilly, VA. This position will handle technical support requests directly ... developing the organization's perception with existing customers through exceptional customer service . Candidates must be energetic and focused with a strong… more
- Red River (Chantilly, VA)
- …are looking for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in Chantilly, VA, ... through ServiceNow in a prompt, professional manner. + Deliver high-quality customer service with a focus on empathy and clear communication during every interaction… more
- R&D Industries, Inc. (Milford, IA)
- …Currently, we have several immediate, full-time openings ranging from new graduate/entry- level positions to experts with multiple years of IT, technology, or ... Depending on the position, duties could range from help desk support to computer programming, research and development, network...2022, 2023, and 2024, RDI was recognized in the MSP 501 - the IT channel's most prestigious global… more
