• Senior Product Owner - Brokerage…

    Humana (Tallahassee, FL)
    …center of everything it does. Our Brokerage Technology team is looking for a Senior Product Owner to join us in transforming the insurance brokerage industry and ... We are seeking a strategic and technically adept Senior Product Owner to lead the evolution and...the evolution and optimization of our Medicare call center telephony systems, with a primary focus on Genesys Cloud… more
    Humana (11/08/25)
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  • Associate Director - Global Voice Services…

    Lilly (Indianapolis, IN)
    …to deliver scalable, secure, and high-quality voice solutions. + **Act as the Voice Product Owner ** - Prioritize initiatives and guide the Agile team to deliver ... a Global Scale** Are you a strategic thinker and telephony expert ready to lead the next generation of...more. The **Voice Team** , within WCS, leads the telephony strategy globally, leveraging **Microsoft Teams** and **Genesys** solutions… more
    Lilly (11/11/25)
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  • Service Technology - Gen Cloud Administrator…

    ADP (Norfolk, VA)
    **ADP is hiring a Service Technology Product Manager** + _Are you empathic to client needs, your team, and internal partners to drive success while making hard calls ... this role, you will have a background in Genesys telephony and administration and experience with contact center technologies...agile, and learn from mistakes. + **Act like an owner & doer.** Mission-driven and committed to leading change,… more
    ADP (09/19/25)
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  • Senior Manager Contact Center Technical Solutions

    Public Storage (Plano, TX)
    …as mitigating bias and ensuring data privacy + Certifications & Agile Experience: Product Owner or Product Management certification strongly preferred, ... including but not limited to: + **CSPO** (Certified Scrum Product Owner ) + **PSPO** (Professional Scrum Product Owner ) + **PMP** (Project Management… more
    Public Storage (11/19/25)
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  • Director, Digital Innovations - Contact Center AI…

    GE Appliances, a Haier company (Louisville, KY)
    …AI implementation and operations. -Driving measurable improvements in productivity, revenue, and owner experience. The Director will build and lead a dedicated AI ... headset/laptop deployment), performs light scripting and programming, manages cloud-based telephony systems, and maintains operational reporting. The ideal candidate… more
    GE Appliances, a Haier company (10/22/25)
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  • Senior Director, Customer CRM

    Genentech (South San Francisco, CA)
    …Campus + Relocation benefits are available on this job posting. **Job Summary:** The Product Owner for Customer CRM will lead the strategy and delivery of ... scope and is managed under a separate CRM product . This Product Owner oversees...Veeva Link, Engage, CLM, MIRF, Medical Information Fulfillment, and telephony solutions. **Cross-Functional Alignment & Collaboration** + Drive alignment… more
    Genentech (11/12/25)
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  • Senior Network Services Engineer (IT…

    CUNY (New York, NY)
    …Systems Security Professional (CISSP) issued by ISC2; **and/or** **B.** Certified Scrum Product Owner (CSPO) issued by Scrum Alliance; **and/or** **C.** Cisco ... and Centralized Management, CUNY Private Cloud (Server Workload Consolidation), and Telephony Key responsibilities include, but are not limited to the following:… more
    CUNY (10/30/25)
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  • Senior Interactive Voice Assistant Quality…

    Wells Fargo (Shoreview, MN)
    …progress and results + Identify and track issues throughout testing + Work with Product Owner / Product Managers and Tech partners to confirm issues identified ... providing advice and direction + Develop standards and procedures to determine product quality and release readiness + Drive innovation and streamline overall… more
    Wells Fargo (11/15/25)
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  • Software Engineer - Contact Center

    CRC Insurance Services, Inc. (Charlotte, NC)
    …code in accordance with the acceptance criteria established by the Product Owner . **QUALIFICATIONS** **Required Qualifications:** The requirements listed below ... integration support for all project work. Consult and partner with the business product owners to understand the end goal and offer solutions and recommendations… more
    CRC Insurance Services, Inc. (10/17/25)
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