- EchoStar (Chandler, AZ)
- …Dr, Chandler, Arizona 85226.** **Department Summary** Our award-winning Inside Sales & Retention team excels at driving customer decisions by selling the value of ... EchoStar's products and services using a consultative approach. This role involves **100% inbound calls** from new and existing customers. **Job Duties and Responsibilities** **What You'll Do:** + Position and sell products/services to new and existing… more
- Aaron's Inc (Atlanta, GA)
- **Customer Retention Agent ** The salary range for this role is $15.30-$15.80 per hour* **Overview** : As a **Customer Retention Agent ** , you will play a ... critical role in our fast-paced, goal-oriented virtual call center . This work-from-home position focuses on providing excellent customer service, managing both… more
- Mass Markets (Killeen, TX)
- …we have established ourselves as a trusted partner in the industry. We are hiring call center insurance agents who are positive, persuasive, and have the drive ... and influence skill set to assist with acquisition and retention of policyholders + Escalates problems or inquiries as...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- HUB International (Des Plaines, IL)
- …skills and tackling challenges, this is the right fit for you. The Personal Lines Retention Agent provides a high level of service to our individual clients and ... developing relationships with others. **Responsibilities:** + Successfully work in a call center type of environment. + Process endorsement requests for personal… more
- Tompkins Community Bank (Batavia, NY)
- …to customers by using the right methods/tools available + Meet personal/customer care center team targets and call handling quotas + Follow all company ... Overview Answers general inbound calls in a care center with the goal of customer satisfaction, and... with the goal of customer satisfaction, and customer retention . Takes care of inbound calls of a lesser… more
- US Capitol Police (Washington, DC)
- … Center (PIOC). As an Investigations Division Supervisory Special Agent , you will: Supervise assigned subordinates, to include; conducting personnel counseling, ... fill this position will serve as a Supervisory Special Agent in any of its three sections: Threat Assessment...position is not included in a collective bargaining unit. RETENTION CRITERIA: 1. Must maintain a Top Secret/SCI security… more
- Mass Markets (NM)
- …diploma or GED + Must hold a valid Healthcare Insurance License + Previous call center experience is preferred. + Proficient in Microsoft Word, Excel, ... industry. We are seeking a Spanish-speaking Licensed Health Insurance Agent . As a key member of our team, you...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Allied Universal (Richardson, TX)
- …per hour plus tiered retention /performance bonus eligibility** **SCHEDULES AVAILABLE FOR CALL CENTER REPRESENTATIVE (full time, 40 hours per week):** + ... programs, company discounts, perks, and more. Allied Universal(R) is hiring a Call Center Representative at our Service Assurance Center (SAC) in Richardson,… more
- Trinity Health (Livonia, MI)
- … call tracking policies and all call information is logged in the call center tracking system. 3. Supports a high volume of inbound customer calls; ... services to P2P staff if unable to resolve within prescribed timeframe per call center guidelines. 6. Identifies, researches, analyzes and resolves complex… more
- TEKsystems (Blue Bell, PA)
- …on-site in Montgomery County, PA. This role will be supporting clients in a call center operation selecting the appropriate insurance policies to meet their ... program-specific material usage. Qualifications + Licensed health insurance + Customer service/ call center experience + Administrative skills + Strong… more
- Atlantis Casino Resort Spa (Reno, NV)
- **Overview** Come join Team Atlantis! The Senior Call Center Manager is responsible for Call Center operations, including, but not limited to, Atlantis ... have a proven track record in a multi-property, high-volume call center . The Senior Call ...call abandonment goals, scheduling, payroll, and team member retention . The incumbent in this role must be experienced… more
- Teleperformance USA (Mcallen, TX)
- …the limit!** **Purpose** **Develop, implement, assess and improve day to day operations of inbound call center in order to meet and exceed all aspects of client ... is not available for this position.** **Your Responsibilities** + **Oversee day-to-day call center operations and business planning, ensuring staff safety,… more
- Houston Methodist (Houston, TX)
- …score and interprofessional relationship score. Improves department scores for turnover/ retention on unit-based scorecard. **SERVICE ESSENTIAL FUNCTIONS** + Leads ... Word, Excel and Outlook + Acts as effective change agent + Uses therapeutic communication to establish a relationship...+ Business professional No + Other (department approved) No **ON- CALL _*Note that employees may be required to be… more
- Houston Methodist (Houston, TX)
- …accountability towards improvement of department score for turnover/ retention /employee engagement on unit-based scorecard. **SERVICE ESSENTIAL FUNCTIONS** ... of positive language principles. + Acts as effective change agent + Strong assessment, organizational and problem solving skills...+ Business professional Yes + Other (department approved) No **ON- CALL _*Note that employees may be required to be… more
- Percepta (Melbourne, FL)
- …and reward excellent team performance. * Build morale within the team to support agent retention . * Resolve conflicts with sensitivity, tact, and fairness. * ... leadership and performance of Customer Care agents in the Customer Relationship Center (CRC). The Team Leader directs, supervises, evaluates, and coaches their… more
- EchoStar (Englewood, CO)
- …payments + Analyze call center data to recommend and implement call routing strategies that optimize agent efficiency and customer experience + Perform ... and Python), managing the data infrastructure for the sales agent variable compensation plan, call routing strategies...dashboards for all levels of management within sales and retention teams + Design and implement reporting alerts to… more
- Banner Health (Phoenix, AZ)
- …the latest health care advancements and excellent patient care. Banner University Medical Center Phoenix is a level 1 Trauma, Magnet, Teaching hospital. The main ... and MIS rooms. Specialties make working Banner University Medical Center an exciting and diverse place to challenge yourself....change and can be an active and engaged change agent ; dedicated to the needs of our patients and… more
- Houston Methodist (The Woodlands, TX)
- …relationship score. Provides recommendations to improve department scores for turnover/ retention . **SERVICE ESSENTIAL FUNCTIONS** + Leads the patient and ... the electronic medical record + Acts as effective change agent + Uses therapeutic communication to establish a relationship...+ Business professional No + Other (department approved) No **ON- CALL _*Note that employees may be required to be… more
- Banner Health (Phoenix, AZ)
- …an active and engaged change agent . **This is an exempt position - call requirements may be required.** University Medical Center Phoenix is a nationally ... the latest health care advancements and excellent patient care. Banner University Medical Center Phoenix is a level 1 Trauma, Magnet, Teaching hospital. The main… more
- NTT America, Inc. (Nashville, TN)
- …experience:** + Demonstrable related work experience in the Technology Industry and Call Center environment is preferred. **Workplace type** **:** On-site ... day at NTT DATA** The Managed Services Service Desk Agent is a senior service desk resource and the...respond to tickets. + Provides client with a first call resolution, where possible, leveraging standard operating procedures or… more