- General Dynamics Information Technology (Fairfax, VA)
- …day. There is no challenge we can't turn into opportunity. Our work depends on a Salesforce Incident Management Analyst joining our team to support the ... not be provided for this role. At GDIT, people are our differentiator. As a Salesforce Incident Management Analyst , you will be trusted to work on… more
- Coinbase (Oklahoma City, OK)
- …such as executives and board members * Demonstrated experience with end-to-end platform incident management . * Must work in a defined shift, as required ... alignment. Attendance is expected and fully supported. As an Analyst for CX Incident Response, you'll join...* Minimum of 2 years of relevant experience in incident management and/or customer support. * Exceptional… more
- Deloitte (Memphis, TN)
- …user support, troubleshooting, and process optimization. The individual will coordinate incident management , perform root cause analysis on CRM-related issues, ... to work in a collaborative environment? As an experienced Salesforce CRM+RCA Analyst you will have the...and data management + Demonstrated experience with incident management and performing Root Cause Analysis… more
- NBC Universal (Universal City, CA)
- …integrations to drive early incident detection and response. + Author Salesforce Case Management tools, including Apex-based SLA tracking. 2. Release, ... support management system (CSM) experience (eg, Jira, Zendesk, ServiceNow, Salesforce Case Management ). + Familiarity with formal Change- and Configuration-… more
- State of Colorado (Lakewood, CO)
- …of Job About the Work Unit The Data and Analytics Unit provides Records Management , Fire Incident Reporting, and Data Analytics capabilities for the DFPC Chief ... and Troubleshooting Position performs administration and maintenance activities for Salesforce Records Management System (RMS) and connected applications.… more
- Wabtec Corporation (Pittsburgh, PA)
- …to ensure service level agreements are met across system availability, performance, incident management , service requests, change management , and minor ... the day-to-day execution of projects that require both project management and business analyst skills. Responsibilities include...that can include AI / RPA / EDI / Salesforce Agents and other technologies to drive productivity within… more
- Leidos (Peoria, IL)
- …+ Must have current Building Performance Institute (BPI) certification as a Building Analyst - Technician and Professional, or must be able to obtain within six ... (6) months of hire date. **You Might Also have:** + Salesforce CRM experience + Experience in energy efficiency or similar technologies + Basic knowledge of… more