- Capgemini (New York, NY)
- Genesys Senior Developer / Functional Consultant At Capgemini Engineering, the world leader in engineering services, we bring together a global team of ... City NY** **Job Description - Grade Specific** We are looking for a highly experienced Genesys Senior Developer / Functional Consultant with 5 to 9 years of… more
- Capgemini (New York, NY)
- …TX and New York City NY** **Job Description** We are seeking a highly skilled Senior Genesys Developer with a minimum of 5 years of experience in application ... development, specializing in multichannel self-service IVR and OmniChannel Orchestration Routing using Genesys Cloud CX. The ideal candidate will have hands-on… more
- Insight Global (Phoenix, AZ)
- …Analyst or similar role in Contact Center operations. Strong knowledge of Genesys Cloud Platform and Dynamics 365. * Experience working in Microsoft Office ... Senior IT Systems Analyst with deep expertise in Contact Center operations to support our Contact ...Operations and Technology Enablement. A strong working knowledge of Genesys Cloud Platform and Microsoft Dynamics 365… more
- Travelers Insurance Company (Hartford, CT)
- …is beneficial. + Experience with Contact Center as a Service (CCaaS) platforms. Genesys Call Center Products (on-prem & cloud ) and Genesys Intelligent ... **Target Openings** 1 **What Is the Opportunity?** As a Senior Director of Architecture, you will help lead the...skills and a deep understanding of modern technologies including Cloud -native, APIs, AI, and ML. You are a person… more
- Amazon (Atlanta, GA)
- …experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center ... with REST APIs and web services, including successful integration of 3+ contact center platforms (eg, Genesys , Amazon Connect, Five9) Preferred Qualifications… more
- Astellas Pharma (Northbrook, IL)
- …**Preferred:** + Palo Alto Networks (PCNSE) + Zscaler Certified Professional (ZCP) + Contact center certifications ( Genesys , NICE, Cisco, etc.) + Zero Trust or ... and secure operation of our global network infrastructure and enterprise contact center technologies. This strategic leadership role will be responsible for… more
- Fiserv (Omaha, NE)
- …Terraform for infrastructure management. + Familiarity with Genesys Voice Platform (GVP, Genesys CX cloud ). + Familiarity with Cloud Platforms (GCP, AWS, ... an impact on a global scale, come make a difference at Fiserv. **Job Title** Senior Enterprise Architect **About your role:** You will play a vital role in driving… more
- Travelers Insurance Company (Hartford, CT)
- …+ Experience leveraging and integrating Contact Center Technologies for Service Cloud including Genesys to deliver excellent user and customer experiences. + ... capabilities and paving the way for best-in-class solutions. As a Senior Architect for Salesforce within the Enterprise Architecture organization, you will… more
- RELX INC (Alpharetta, GA)
- …and Cloud . Intranet/Integration Connectivity between all telephony platforms and Contact Center Applications, Local and Wide Area Networks (LAN/WAN) and Cloud ... seamless communication operations across all systems. About the Role: The Senior Communications Engineer leads enterprise projects involving the planning, design,… more
- Stanford Health Care (Newark, CA)
- …multiple sources and present it in a clear, impactful way. Preferred: Experience with Genesys Cloud CX, NICE inContact, Avaya CMS, Amazon Connect, or similar. ... R, VBA). Systems & Platforms: Work with data from contact center platforms such as Genesys , NICE...**A Brief Overview** The Business Reporting Analyst is a senior position responsible for identifying data needs and metrics… more
- Cognizant (Charlotte, NC)
- …Lead the roadmap for transitioning from legacy systems (eg, Cisco UCCE) to cloud -based platforms like Genesys CX. Define milestones, manage change, and ensure ... **Process Excellence Lead / Contact Center Transformation (Remote)** **Position Description:** Our Healthcare Intuitive Operations and Automation (IOA) team is… more
- Capgemini (Chicago, IL)
- **ROLE TITLE:** **_Managing Consultant - Contact Center (_** _NYC, ATL, CHI, SFO)_ **_About the Enterprise Transformation team_** At Capgemini Invent, we believe ... initiatives that reshape how organizations design and deliver customer service and contact center experiences. You will manage the full lifecycle of client… more
- Amazon (Dallas, TX)
- …experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center ... experience with REST APIs and web services, including successful integration of contact center platforms (eg, Genesys , Amazon Connect, Five9) Preferred… more
- Bandwidth (Raleigh, NC)
- …CCaaS, and UCaaS platforms. + + Common platforms: Avaya, Cisco SBCs (on-prem), Genesys Cloud CX (CCaaS), Microsoft Teams (Operator Connect & Direct Routing), ... the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium… more
- Bandwidth (Raleigh, NC)
- …global GDP, are trusted by all the leaders in unified communications and cloud contact centers-including Amazon Web Services (AWS), Cisco, Google, Microsoft, ... Who We Are: Bandwidth (NASDAQ: BAND) is a global cloud communications software company that helps enterprises deliver exceptional...RingCentral, Zoom, Genesys and Five9-as well as Global 2000 enterprises and… more
- American Family Insurance - Corporate (Madison, WI)
- …of project management processes, tools, and techniques. + This position requires Genesys Cloud certification. Three certifications will need to be earned ... business and systems knowledge. You will report to the Senior Manager, Technology Services. In this flex office/home role,...on ongoing projects. + You will serve as primary contact for user questions regarding supported applications. + You… more