- KPMG (Atlanta, GA)
- …then consider a career in Advisory. KPMG is currently seeking a Senior Specialist, Business Analyst to join our Managed Services practice. Responsibilities: ... business analyst team; delegate effectively, while coaching and mentoring senior specialists and specialists on user story and requirements engineering… more
- Acuity Brands (Atlanta, GA)
- …Experience ( CX ) leader with deep expertise in post-shipment service operations and warranty policy implementation, ideally in a B2B environment. This high-impact ... serve, listen to, and learn from our customers-transforming our CX function into a vital feedback engine that protects...presence to serve as a trusted thought partner to senior leadership. + **Customer Experience Expertise** - Deep understanding… more
- Amazon (Seattle, WA)
- …content including Amazon Originals, Live Sports, and more. We are seeking an Ad CX Quality Programs Manager to lead and standardize quality control processes ... responsibilities * Lead and standardize quality control processes across Ad CX programs. * Develop and implement automated quality checks, measurement frameworks,… more
- NRG Energy, Inc. (UT)
- …across the enterprise and build trusting relationships with our customers. This Program Manager will lead a single program or multiple programs within our CX ... Innovation, Technology, and broader operational groups (sales, supply chain, field operations , marketing, finance). **What we're looking for:** **EXPERIENCE** : We… more
- Wolters Kluwer (Houston, TX)
- ** Senior CX /UX Designer - Hybrid TX R0050049 |...Designer** ], and work under the leadership of the [ ** Manager , CX /UX Design** ]. This role is a ... - Wolters Kluwer US, Inc.** **Job Description** As a ** Senior CX /UX Designer** , you will take...The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000… more
- Palo Alto Networks (Santa Clara, CA)
- …with precision. **Your Career** We are seeking a visionary and hands-on Senior Principal Product Director to lead the strategic direction and architectural design ... of our Go-To-Market (GTM) and CX Products, with a strong emphasis on a data-first...and AI-first lens. **Your Impact** As a Principal Product Manager , you will contribute a deep knowledge of product… more
- Amazon (San Francisco, CA)
- …The Amazon Music Customer eXperience Infrastructure (CXI) team is seeking an entrepreneurial Senior Product Manager , Technical to own and drive our Multi-Modal ... respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles… more
- SAP (Newtown Square, PA)
- …**Employment Type:** **Regular Full Time** **Career Level:** **T3** **Hiring Manager : Paul Ridge** **Recruiter Name:** **Kelly Mocey** **Additional Locations:** **We ... help the world bring out its best** SAP's CX Core Content Development team is looking for a... Core Content Development team is looking for a senior marketing copywriter with sharp editorial instincts and a… more
- Amazon (Nashville, TN)
- Description In the Mechatronics & Sustainable Packaging Customer Experience(MSP CX ) organization, we have the unique role and privilege to work backwards from our ... will influence decisions on deployment and machine performance execution strategy to senior level leadership. You will manage end to end technical programs,… more
- DoorDash (Chicago, IL)
- …to market strategies for key customer moments and occasions. About the Role As a Senior Associate on the DashMart S&O team, you will own the ideation and execution ... analyze their performance, and then iterate accordingly. You will report into the Manager , DashMart S&O in our New Verticals organization You're excited about this… more
- Lincoln Financial (Greensboro, NC)
- …available for this opportunity. **Requisition #:** 74862 **The Role at a Glance** As a ** CX Product Manager ** on the Financial Wellness team, you would play a ... * Strong oral and written communication skills; ability to establish credibility with senior audiences * Flexibility to perform in lead or support roles, depending… more
- WSP USA (New York, NY)
- This Opportunity WSP USA is initiating a search for a Full-time ** Cx Project Manager (Electrical)** for our New York office. Plans and conducts work requiring ... and controlling project elements. Works closely with Project Managers (PM) or Senior Project Field Engineers for technical review and guidance. **Your Impact** +… more
- DISH Network (Englewood, CO)
- …The Customer Experience Transformation (CXT) department is seeking a driven, analytically-minded Senior Product Manager to lead the evolution of our ... TV, Gen Mobile, Hughes and Sling TV. **Department Summary** Our Customer Experience Operations (CXO) teams go above and beyond by simplifying lives and enhancing… more
- Amazon (Seattle, WA)
- …reviews, source control management, build processes, testing, certification, and livesite operations - Experience partnering with product or program management teams ... - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical… more
- Acuity Brands (Atlanta, GA)
- …C&I regions. With guidance from the CX leadership, the Regional Customer Success Senior Manager provides updates and messages from the CX organization ... the CX organization. The Regional Customer Success Senior Manager ensures the calendar and cadence...sales team's strategies. + Partnering with sales leadership and operations teams to ensure that the regional teams and… more
- Stantec (Chandler, AZ)
- …design. Join us and design your place with Stantec. **Your Opportunity** The Senior Project Manager is directly responsible for the overall successful execution ... project, to the Client, according to the contract. The Senior Project Manager represents and is the...project team member assignments with the Studio Leader and Operations Director; obtain resource commitment for all disciplines +… more
- Mass Markets (AL)
- …as a trusted partner in the industry. We are seeking an experienced and results-driven Senior Operations Manager to join our dynamic BPO team. This role ... a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Oversee daily operations to ensure seamless service delivery and adherence to SLAs. +… more
- DoorDash (San Francisco, CA)
- …Out product. This means you will own critical pieces of our strategy including Cx go to market, merchandising, DoorDash product interactions ie Dashpass and Pickup, ... Cx conversion and retention; as well as new product...goals + Influence - Work with our Product, Engineering, Operations and Sales teams to scale Going Out We're… more
- NRG Energy, Inc. (TX)
- …NRG on Facebook, Instagram, LinkedIn and X. **Job description** The Senior Manager , Research & Customer Experience ( CX ) will be responsible for research, ... insight interpretation and data file management to support the CX & Insights function within NRG Consumer Energy. The... & Insights function within NRG Consumer Energy. The Senior Manager will work with a cross… more
- Amazon (Seattle, WA)
- …Stores Regionalization team at Amazon is looking for an experienced and highly skilled Senior Product Manager - Tech to lead a high-impact initiative that will ... while creating significant opportunities for career development. We are looking for a Senior Product Manager with business and technical acumen and a passion… more
