- Unknown (San Francisco, CA)
- …Computing Infrastructure Data & Analytics Hosting Services Information Computers Business Process Automation (BPA) InsurTech Robotic Process Automation (RPA) ... Specialties service management enterprise cloud custom app development platform itsm security operations customer service management itom grc hr service delivery and… more
- CUNY (New York, NY)
- Director of ITSM & ServiceNow (IT Computer Systems Manager 6) - Provisional **GENERAL DUTIES** IT Computer Systems Managers manage and direct an Information ... Director of Systems Management Control, the Director of ITSM & ServiceNow serves as a senior ...management during transformation efforts. + Leads a team of ITSM and ServiceNow professionals, including administrators, developers, process… more
- Travelers Insurance Company (St. Paul, MN)
- …**Target Openings** 1 **What Is the Opportunity?** We are seeking a highly skilled ITSM Process SME with expertise in Incident, Problem, and Change Management, ... practices by supporting Problem and Change Management and analyzing ITSM process data. In this role you... audits. Produces and Packages Key Performance indicators to Process and Portfolio Owners and Senior Management.… more
- Insight Global (Lexington, MA)
- …across Incident, Problem, Change, and Request Management * Utilize ServiceNow for ITSM operations, reporting, and analytics 2. Client Relationship Management * Act ... stakeholders 8. Reporting & Analytics * Deliver performance insights to senior leadership and clients * Leverage ServiceNow dashboards for data-driven… more
- Alaka'ina Foundation Family of Companies (Washington, DC)
- ITSM Contract Program Manager Location DC - NCR-National Capitol Region-Washington Job Code 13297 # of openings 1 Apply Now ... Companies (FOCs) is possibly looking for a Contract Program Manager to provide support for our government customer in...relating to the execution of this Contract. + Apprise senior management on productivity and quality assurance via informal… more
- St. Luke's Health System (Boise, ID)
- **Overview** St. Luke's Health System is seeking a Senior IHT Process Manager to join our Enterprise Service Management (ESM) team with the ServiceNow ... Platform. The Senior IHT Process Manager is...of multiple Enterprise Service Management (ESM), IT Service Management ( ITSM ) processes based on the Information Technology Infrastructure Library… more
- J&J Family of Companies (Raritan, NJ)
- …States of America **Job Description:** We are seeking a multifaceted and innovative ** Senior Manager , Process & AI Automation, Application Reliability** to ... global, cross-sector service. You'll work hands-on with Application Reliability service managers, ITSM process owners, process users and platform engineers… more
- St. Luke's Health System (Boise, ID)
- **Overview** The Senior IHT Process Manager is responsible for the strategic leadership and enterprise oversight for the development, execution, and maturity ... of multiple Enterprise Service Management (ESM), IT Service Management ( ITSM ) processes based on the Information Technology Infrastructure Library (ITIL) framework,… more
- Deloitte (Boston, MA)
- ServiceNow Senior Manager Our ServiceNow team works with clients to transform their technology services and operations. We partner with CIOs, tech executives, ... of technology service delivery teams. Responsibilities As a Deloitte Senior Manager , you will have the opportunity...organize and lead pursuit teams, and drive the proposal process with a focus on creative pricing strategies that… more
- NVIDIA (Santa Clara, CA)
- …by great technology-and amazing people. At NVIDIA, we are seeking a highly skilled Senior Engineer Operations Manager to join our world-class NGC Cloud team. In ... and reduce manual overhead + Coordinate incident, problem, and process adjustment procedures in alignment with ITSM ...and process adjustment procedures in alignment with ITSM guidelines + Collaborate with multi-functional teams to identify… more
- Oracle (Juneau, AK)
- **Job Description** ** Senior Federal Technical Project Manager - General** We're on a journey to advance how health happens with technologies that support ... Manager **About the Role** Oracle Health Government is seeking an experienced Senior Technical Project Manager to lead and oversee projects involving the… more
- CREO (Durham, NC)
- JOB DESCRIPTION OVERVIEW The Senior Manager , Managed Services holds a critical leadership role accountable for the leadership and management of CREO's Managed ... satisfaction for the line of business. In addition, the Senior Manager will be responsible for maturing...of Work (SOWs) to streamline the sales and delivery process . + Develops marketing collateral for the service line… more
- Buyerlink (American Fork, UT)
- …integration and troubleshooting. + Oversee Jira usage , with a focus on ITSM workflows for incident tracking, service requests, and change control. + Manage endpoint ... + Strong background in DevOps , SRE , and ITIL/ ITSM frameworks . + Experience managing and scaling global...the purposes of processing. As part of our recruitment process , certain roles at Buyerlink may include a technical… more
- Fannie Mae (Washington, DC)
- …in end-user services and collaboration technologies. *THE IMPACT YOU WILL MAKE* The Senior Manager of Corporate Governance - Digital Workplace role will offer ... in Microsoft 365 governance, end-user computing, IT service management ( ITSM ), and digital collaboration platforms. * Experience implementing risk-based governance… more
- Serco (Herndon, VA)
- **Position Description** The Senior Manager , Service Operations oversees Serco North America's frontline end-user support services, including the **Help Desk** , ... email to: careers@serco-na.com . Click here to apply now (https://careers-sercous.icims.com/jobs/71860/ senior - manager -service-operations/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834477830) **New to Serco?** Join our Talent… more
- J&J Family of Companies (Raritan, NJ)
- …States of America **Job Description:** We are seeking the best talent for a ** Senior Manager , End User Services (GenAI, Data & Analytics, Virtual Agent)** to ... improvements in device performance and employee satisfaction. + Expertise in ITSM , data visualization (Power BI, Nexthink Analytics), and automation tools… more
- Health Care Service Corporation (Tulsa, OK)
- …& Storage platforms. * Experience in of ITIL v3 framework * Experience in ITSM systems. * Customer service oriented. * Adaptability and ability to introduce / manage ... ask your connection at HCSC about our Employee Referral process !** **Pay Transparency Statement:** At Health Care Service Corporation,...either using the Careers website or completing the application process , you can call us at ### to request… more
- Marathon Petroleum Corporation (Findlay, OH)
- …our people, and fosters a collaborative team environment. Position Summary The Midstream OT Senior Network Engineer / Team Lead serves as the technical lead for the ... with business and technical goals is preferred. + SAFe Product Owner/Product Manager (POPM) certification or equivalent experience is preferred. Skills + Authentic… more
- Mastercard (O'Fallon, MO)
- …help people, businesses and governments realize their greatest potential._ **Title and Summary** Senior BizOps Engineer Senior BizOps Engineer About the Role The ... Customer Access BizOps team is looking for a Senior BizOps Engineer who can help us solve problems,...to be more proactive and upfront in the development process , and to proactively manage production and change activities… more
- Parker Hannifin Corporation (Cleveland, OH)
- Senior ServiceNow Engineer Location : CLEVELAND, OH, United States Job Family : Information Technology Job Type : Regular Posted : May 27, 2025 Job ID : 57259 Back ... work schedule, and a vibrant work campus with many amenities. Position Summary The Senior ServiceNow Engineer is a key influencer in the strategic vision and roadmap… more
