- Info Way Solutions (Fremont, CA)
- …related to development on ServiceNow platform. A fundamental understanding of ITSM and ITIL processes . PREFERRED SKILLS/EXPERIENCE: "ServiceNow certified Admin" ... Info Way Solutions; LLC We have job opening for Senior ServiceNow Engineer and the detailed Job description is...The ideal candidate shall understand the ServiceNow platform and applications/ processes running on it. The candidate will perform the… more
- Arrow Electronics (Denver, CO)
- …or a related field and 10 years of experience as Information Technology Manager , Application Engineer, Senior Technology Architect, or related occupation. Also ... Position: Information Technology Manager Job Description: Prepare project budgets, estimate project...1. implementing Oracle E-Business Suite modules; 2. implementing ITIL processes and using ITSM tools; and 3.… more
- Deloitte (Atlanta, GA)
- …Experience with integration technologies and API development Strong understanding of ITSM processes and frameworks Strong presentation and communication skills ... proactive management of the associated business and cyber risks. As a Manager , you'll provide consulting and implementation services that integrate risk, regulatory,… more
- Bain Capital, LP. (Boston, MA)
- …tickets based on data, trends, and feedback from those teams. Improve processes between support and engineering to improve the user experience In collaboration ... with the global sub teams adhere to ITIL processes and provide opportunities to mature existing practices. Overall...metrics related to IT support services, providing insights to senior leadership on areas for improvement. Analyze trends in… more
- TEKsystems (Edison, NJ)
- …the delivery lifecycle. . When required, perform the role of the Major Incident Manager in alignment with Processes and Procedures. . Own and drive the ... establish root cause and prevent re-occurrence. . Acting as a Senior escalation point within the ITSM Function for US Business and IT Colleagues. . Organize,… more
- ManTech (Doral, FL)
- **ManTech** seeks a motivated, career and customer-oriented ** Senior Queue Manager ** to join our team in **Doral, FL.** This position is one of four senior ... Unified Comms Lead, Supply Chain Lead and Service Desk Manager to ensure superior service delivery across all operations...Configuration Management. + Ensures efficient routing and adherence to processes for ITSM tickets, and conducts incident… more
- Cisco (CA)
- …your back. **Role Summary** The Splunk Global Security (SGS) organization is seeking a ** Senior ** **Service Delivery Manager ** (SDM) (working with the Senior ... Expertise:** + Solid understanding of service management principles and standard processes (ITIL/ ITSM frameworks). + Hands-on experience with ticketing and… more
- Marriott (Bethesda, MD)
- …Type** Management This is a temporary position. We are seeking an experienced ** Senior ServiceNow Program Manager / Business Analyst** to lead the establishment ... of a stakeholder working group to define Application Lifecycle Management practices and processes as well as to integrate current process for Marriott IT. This is… more
- ServiceNow, Inc. (Orlando, FL)
- …IS REQUIRED IN THE ORLANDO OFFICE 2 DAYS PER WEEK.** The role of the ** Senior Manager - Technical Accelerators (Americas)** is part of ServiceNow Impact, our ... ServiceNow products they have purchased through delivering our technical accelerators. The Senior Manager - Technical Accelerators (Americas) is accountable for… more
- Capgemini (Fort Mill, SC)
- **Job Title:** Release Manager - Senior Service Management Consultant **Location:** Fort Mill, SC **Travel:** 25% **Job description:** We are seeking a highly ... and reliability of our client's landscape. Should have comprehensive knowledge on ITSM Tool (ServiceNow) and Deployment tools (Octopus, AIT etc..) Should have… more
- Fannie Mae (Washington, DC)
- …in end-user services and collaboration technologies. *THE IMPACT YOU WILL MAKE* The Senior Manager of Corporate Governance - Digital Workplace role will offer ... (finance, healthcare, government, etc.). *End User Services - IT Service Delivery - Senior Manager * *Target Pay Range: $152,000 - $205,000 a year* Qualifications… more
- CACI International (Doral, FL)
- Change Manager , Senior Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular ... CACI is seeking an experienced and highly skilled Change Manager to join our team to support our customer,...be responsible for overseeing and optimizing the change management processes in alignment with ITIL best practices. This role… more
- R1 RCM (Salt Lake City, UT)
- …encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Senior Manager - Global IT Asset Management, you will be ... This role entails maturing and maintaining HAM & SAM processes , policies, standards, tools, and metrics that help R1...travel to onsite locations and will report into the Senior Director - EUT & IT Operations. **Responsibilities** +… more
- Regeneron Pharmaceuticals (Basking Ridge, NJ)
- Regeneron's GEO IT is seeking a Senior Manager ServiceNow Development with advanced expertise in the ServiceNow Security domain, particularly in Vulnerability ... platform related requirements. + Continuously identify opportunities for improving processes and solutions, including the consolidation of similar security needs.… more
- Nexagen Networks Inc (Suffolk, VA)
- …verbal and written communication skills, with experience delivering presentations to senior leadership. Experience with ITSM best practices, standards, and ... Program Manager Security Clearance Requirement: Current and Active DoD Secret Clearance Salary Range: $125K - $160K (The salary range provided is a general… more
- KeyBank (Brooklyn, OH)
- **Location:** 4900 Tiedeman Road - Brooklyn, Ohio 44144-2302 The Senior Quality Manager is a technical expert within the quality domain. This role drives the ... and metrics; adheres to project lifecycle & QAS standards & processes , performs testing assessments/retrospectives; coach/ mentor teams; and manages testing… more
- Google (Austin, TX)
- …meet operational needs. + Drive operational velocity through optimizing and automating processes ; maintain and grow IT Service Management ( ITSM ) practices by ... whether down the street or across the globe. As a Technical Program Manager at Google, you'll use your technical expertise to lead complex, multi-disciplinary… more
- ServiceNow, Inc. (Santa Clara, CA)
- …500(R). Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways ... or critically thinking about how to integrate AI into work processes , decision-making, or problem-solving. This may include using AI-powered tools, automating… more
- Parker Hannifin Corporation (Cleveland, OH)
- Senior ServiceNow Engineer Location : CLEVELAND, OH, United States Job Family : Information Technology Job Type : Regular Posted : May 27, 2025 Job ID : 57259 Back ... work schedule, and a vibrant work campus with many amenities. Position Summary The Senior ServiceNow Engineer is a key influencer in the strategic vision and roadmap… more
- Watershed Security (Charleston, SC)
- …+ Maintain a product backlog in concert with the Sustainment Support Project Manager and Technical leads, using an industry-standard Scrum tool (eg JIRA, ScrumDo) + ... + Create and maintain documentation and artifacts that support service management processes and a service delivery model that aligns with PSS Program objectives… more
