- Merck & Co. (NJ)
- …tools. #MSJR Required Skills: Change Controls, Compliance Frameworks, Computer Technical Support, Curriculum Development, Customer Experience Management, Data ... Job DescriptionWe are seeking a proactive Associate Specialist, Technical Support with a focus on Generative AI and Microsoft Copilot. In this dynamic role, you will… more
- Twist BioScience (South San Francisco, CA)
- …business requirements for projects, ensuring clarity and alignment across teams.Demonstrate strong customer empathy and advocate for customer needs ... management skills, with the ability to bridge business and technical teams. Customer -centric mindset with strong problem-solving skills...ability to write DNA.At Twist Bioscience, we work in service of people who are changing the world for… more
- Peckham Industries (Orange County, NY)
- …equipment to produce quality products that meet applicable specifications which meet customer expectations. * Communicate with customers to provide added value with ... quality, service , production, and scheduling. This role also requires considerable...reducing downtime. * Respect and engage. Work with our Technical Services department to ensure compliance with all operating… more
- Wellstar Health Systems, Inc. (Roswell, GA)
- …Skills: * Ability to read, write and speak the English language * Strong customer service and interpersonal skills * Ability to collaborate with other health ... or associate's degree from a community college or a technical school and have passed the a competency examination...age, gender, disease, etc) in a manner that adapts service delivery to reflect an understanding of cultural diversity… more
- CyrusOne (Houston, TX)
- …developments, capacity expansions, or technical upgrades, serving as the customer 's advocate within internal project teams. + Documentation & Compliance: ... The Technical Customer Operations Manager will play...report on the performance of data center operations against customer Service Level Agreements (SLAs) and key… more
- Alamo Group Inc. (Winn, MI)
- …or bachelor degree preferred or equivalent work experience. + Minimum five (5) years' customer service experience. Alamo Group is proud to be an Equal Employment ... a resource to assist Morbark Dealers and Customers with Service and Parts orders and issues. Reports to our...and performance characteristics of all products. + Support all Customer Support Call Center efforts. + Work with the… more
- Teradyne (North Reading, MA)
- …+ Customer Engagement: ? Serve as the primary product advocate , engaging with customers to gather feedback, understand requirements, and ensure product ... through production release, collaborating across engineering, product management, and customer -facing teams to deliver state-of-the-art test and measurement solutions.… more
- Ralliant (Boxborough, MA)
- …to position Dover Motion early in the product development cycle. + Translate technical capabilities into customer value propositions. + Work with Product ... throughout the program lifecycle. + Serve as the internal advocate for customer needs and priorities. Revenue...degree in Engineering, Physics, Life Sciences, or another related technical field (MBA or advanced degree is a plus).… more
- NetApp (Morrisville, NC)
- …communication between the customer and the MS team. You will also act as the customer advocate within the NetApp account team and NetApp's advocate in ... and deliver post-incident reports; handle high-level troubleshooting, problem resolution, and customer service queries. + Own reporting cadence: weekly updates… more
- GCI Communication Corp (Anchorage, AK)
- …of technical and service trouble reporting issues. Functions as the customer advocate ensuring all technical problems and issues are resolved or ... events via calls, email, and chat. Handle inquires, troubleshoot technical related issues, and process service requests....priority to customer satisfaction. + Demonstrated strong customer service skills with attention to detail,… more
- Teradyne (North Reading, MA)
- …instruct specialized training classes for hardware and systems maintenance and usage + Advocate and ensure that customer requirements are met and processes are ... what we develop, and our customers count on us! Opportunity Overview: The Customer Support Applications Engineer will assist customers in the use of Teradyne systems… more
- Home Depot (Atlanta, GA)
- …and incentives, and provide internal partners with the essential tools needed to service high-value customer accounts and grow our B2B capabilities. Within their ... **Position Purpose:** The Product Management Sr. Manager, Loyalty Products & Customer Engagement, is responsible for attracting, retaining, and developing top talent… more
- The Toro Company (Bloomington, MN)
- …Field Service Support Specialist II = 2 to 4+ years of related technical service experience. Demonstrates a working knowledge of 2-cycle, 4-cycle and diesel ... assessment, property mapping and setup. + Be a Toro advocate and demonstrate technical expertise for customers...Requires a minimum of 4 to 7+ years related technical service experience. Demonstrates a broad knowledge… more
- Astronics (Kent, WA)
- …on issues and solutions. + Rotatable on-call AOG support and quick reaction to customer technical needs. + Assist other areas to maintain product airworthiness ... on-site installation support, as well as overseeing any necessary diagnoses, troubleshooting, service , and training to the customer . **Key Responsibilities** :… more
- GCI Communication Corp (Anchorage, AK)
- …of technical and service trouble reporting issues. Functions as the customer advocate ensuring technical problems and issues are resolved or ... events via calls, email, and chat. Handle inquires, troubleshoot technical related issues, and process service requests....priority to customer satisfaction. + Demonstrated strong customer service skills with attention to detail,… more
- NetApp (Addison, TX)
- …+ Lead and develop a team of high-performing Solutions Engineers, fostering deep technical expertise, business acumen, and a customer -first mindset. + Partner ... key deals and strategic relationships. + Collaborate with internal product, engineering, and customer success teams to advocate for customer needs and… more
- Hawaiian Electric (Honolulu, HI)
- …performs planning studies and analyses for system integration of new customer loads, distribution energy resources (DER) and transmission and distribution (T&D) ... and subdivisions. + Distribution Energy Resources (DER) Integration + Performs technical reviews and interconnection studies for DER and utility-scale generation… more
- Allison Transmission (Indianapolis, IN)
- …device procurement, or workstation imaging. + 3 years participating in an IT customer service role Allison Transmission is an equal opportunity employer. We ... Policies and manage employee relations matters as needed. + Advocate for end-user needs in IT strategy discussions and...an IT leadership role focused on IT Operations management, technical management, or service delivery management +… more
- NetApp (New York, NY)
- …candidate profile:** Customer Obsession + Own, manage and develop key customer technical relationships, including at the executive level, within the BUs ... trusted advisor to clients throughout the overall solution lifecycle. + Orchestrate virtual technical teams to work on customer opportunities while holding them… more
- Automation Anywhere, Inc. (San Jose, CA)
- …empowers organizations to automate and integrate complex business processes. By aligning technical capabilities with customer needs, you will enable businesses ... modern digital workforce. You will articulate technology, value, and service offerings to both business and technical ...than feature functionality, focusing on maximizing deal size and customer impact + **Engaging C-Suite and Technical … more
