- American Airlines (Dallas, TX)
- …mitigate risks IT Operations & Service Management Oversee Application Support, IT Helpdesk , and Service Desk operations to ensure high availability, ... support Hands-on experience with cybersecurity tools, IT operations platforms, and service desk management software Demonstrated experience in leading… more
- Ambaflex (Canton, OH)
- Customer Service Coordinator Level 1 Due to growth and investment in our people we are currently looking for a highly motivated, customer support focused, organized ... individual who thrives in a fast-paced environment to join the AmbaFlex Customer Service team! In this hands-on position you will: Scheduling and coordinating … more
- Mastery Charter Schools (Camden, NJ)
- …the disparities that limit our students' choices. Our culture is built on respect, service , and the belief that the success of our students, their families, and the ... standards in between completing administrative tasks at the front desk . This employee will answer the phones, sort mail,...so much more, as well as a Benefits VIP Helpdesk to help you navigate various benefits-related topics. Please… more
- Qualys (San Mateo, CA)
- …IT Infrastructure and Corporate IT programs with hands-on expertise in: IT Help Desk & Service Management: Enhancing support operations, ticketing systems, and ... leading large-scale implementations and revitalizations across key infrastructure domains ( Helpdesk , Endpoint, Network, Systems, Storage, Cloud, RCF, Database). Deep… more
- Indianapolis Airport Authority (Indianapolis, IN)
- …judgment in responding to E-911, emergency and non-emergency calls for service , dispatching emergency and non-emergency units, responding to security events and ... The ACS II is responsible for receiving all incoming calls for service (E-911, radio, administrative, etc), immediately determining the proper response for an… more
- TekSynap (Colorado Springs, CO)
- …We are seeking a CSD Helpdesk Technician to join our team. The Customer Service Desk (CSD) Helpdesk Technician serves as the primary IT focal point ... records + Coordinate with external maintenance agencies to isolate faults, restore service , and make repairs + Configure and troubleshoot military devices including… more
- NTT America, Inc. (Fargo, ND)
- …apply now. We are currently seeking a Helpdesk Senior Associate- Healthcare Clinical Service Desk - Call Center- REMOTE to join our team in Fargo, North ... and Two-Factor Authentication Preferred Qualifications: + Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education and… more
- NTT America, Inc. (Sacramento, CA)
- …may be required depending on business requirements. + Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education ... Include:** + This position will be a part of our Provider Clinical Service Desk , as an agent primarily handling inbound customer calls. This is a call… more
- Georgia Systems Operations (Tucker, GA)
- …Engineering, or related field. Experience : 10 years in the area of IT service desk , IT Helpdesk , IT Infrastructure, Cloud infrastructure, Virtualization, ... related field with at least 14 years of experience with IT service desk , IT Helpdesk , IT Infrastructure, Cloud infrastructure, Virtualization, Business… more
- TEKsystems (Kansas City, KS)
- …Kansas City Metro area. Remote work from home. Must have previous over the phone helpdesk / service desk experience to be considered Description: 6-month ... hire Help Desk position. This position requires at least 1 year of Service Desk or Help Desk experience. Candidates must have great customer service … more
- TEKsystems (Topeka, KS)
- …effectively with all levels of employees, both technical and non-technical. Skills: helpdesk , service desk Additional Skills & Qualifications: Prefer ... procedures, using clear and concise directions. . Resolves a variety of Service Desk ticket problems with good judgment, attention to detail, persistence, and in… more
- Baptist Memorial (Memphis, TN)
- …Specifications: Experience: + MicroSoft Windows + MS Office + Call Center Experience + HelpDesk / Service Desk experience preferred Minimum Required + 2 years ... cases. For more complex issues, transfer internal customers to second-level Help Desk Technicians. Incumbent is subject to overtime, callback, and on-call as… more
- Robert Half Technology (Dallas, TX)
- …years of relevant technical experience, including at least one year in a Corporate IT Service Desk or Helpdesk environment. * Proficiency in PC desktop ... * Handle 15-20 technical issues daily, prioritizing tasks and maintaining high service standards. Requirements * Technical degree or equivalent work experience in a… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- **Tier 1 Helpdesk Lead and Analyst** **Category:** Service Desk / End User Services **Main location:** United States, District of Columbia, Lebanon ... helpdesk services and ensuring optimal performance across help desk operations. This position is located in our Lebanon,...to management team. * Ensure smooth coordination of help desk tickets in line with our Service … more
- Competitive Range Solutions, LLC (Arlington, VA)
- …Tier-II work center support, receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier-III support as required for advanced ... Helpdesk , ensuring efficient handling of trouble tickets and service requests. + Ensure the CAB and helpdesk... service requests. + Ensure the CAB and helpdesk operations are staffed and functional 24x7x365, meeting the… more
- Quality Technology Services, LLC (Suwanee, GA)
- …for critical/high tickets with OSC engineers **Basic Qualifications:** + 1-2 years of Helpdesk , Application Support, Service Desk experience, over the phone ... The Operations Service Center Network Analyst (Technical Customer Service...support to troubleshoot customer/employee issues + Respond to internal Helpdesk support tickets + Respond to alarms and take… more
- HarmonyTech (Washington, DC)
- …at all times. Requirements: + Minimum of 5 years of experience as an Enterprise Service Desk Specialist or in a similar role. + Experience supporting IT ... manage all incoming calls and support requests using help desk software, adhering to established procedures and service...helpdesk in complex environments. + Experience providing help desk support for a wide range of IT hardware… more
- City of New York (New York, NY)
- …Construction & Facilities Management is seeking a Director of the Facilities Helpdesk with strong customer service skills and exceptional organizational ... OPEN TO CANDIDATES WHO ARE PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE OF ADMINISTRATIVE STAFF ANALYST. The Administration for Children's Services (ACS)… more
- SOLUTE Careers (San Diego, CA)
- Sigma Defense is seeking a Helpdesk Lead for our operations team to join us in building sustained. This critical role will build a new help desk function on an ... Full Motion Video Dissemination in Microsoft Azure. As the Helpdesk Lead, you will develop a system for handling...assist with customer requests and build-up a 5x8 help desk , up to an eventual 24x7 environment. Equal Opportunity… more
- City of New York (New York, NY)
- …and decrease recidivism. The Department is seeking to hire two (2) Helpdesk Support Technicians for technical consultative and/or administrative work. Under the ... administration of the agency OIT Helpdesk Director, the incumbent will perform the following duties...related issues. - Perform in a high-volume IT Help Desk call center, with a high degree of professionalism.… more
