- NTT DATA North America (Fargo, ND)
- …adaptable, and forward-thinking organization, apply now. We are currently seeking a Clinical Service Desk - Helpdesk -REMOTE-US to join our team in Fargo, North ... and Two-Factor Authentication **Preferred Qualifications:** + Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education… more
- NTT DATA North America (Lincoln, NE)
- …communication and Two-Factor Authentication Preferred Qualifications: + Minimum of 4 years of service desk / helpdesk experience or equivalent combination of ... Include: + This position will be a part of our Provider Clinical Service Desk , as an agent primarily handling inbound customer calls. This is a call… more
- Insight Global (Arlington, VA)
- …Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements * 2-5 years of senior helpdesk / service desk experience. * Strong PC ... Job Description This is a short-term to long-term opportunity for a Senior Service Desk Engineer to join a lean IT team in Arlington, VA. The immediate need is… more
- TEKsystems (Phoenix, AZ)
- …Skills equiv. to 3-5 years in comparable IT Support position. + Responsible for IT helpdesk and/or service desk support for customers systems. + Experience ... IT Service Desk /Help Desk Job...IT Service Desk /Help Desk Job Description + Mid...Required Experience: 2+ years of experience working in a service desk or customer service … more
- Competitive Range Solutions, LLC (Arlington, VA)
- …Tier-II work center support, receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier-III support as required for advanced ... Helpdesk , ensuring efficient handling of trouble tickets and service requests. + Ensure the CAB and helpdesk... service requests. + Ensure the CAB and helpdesk operations are staffed and functional 24x7x365, meeting the… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- ** Helpdesk Manager SME** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** J0925-0421 ... Description:** CGI Federal has an exciting opportunity for a Helpdesk Manager within our Intel sector advancing the national... Manager oversees the daily operations of a help desk or IT support team, ensuring efficient and effective… more
- HTC Global Services Inc (Troy, MI)
- …and deliver engaging, hands-on training to prepare employees for success on our Service Desk . Training is primarily remote with occasional in-person sessions for ... Helpdesk Trainer (Technical & Customer Service )...handling, and basic IT support procedures. + Partner with Service Desk leaders to identify skill gaps… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- ** Helpdesk Agent - Journeyman** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** ... Time **Position Description:** CGI Federal has an exciting opportunity for a Helpdesk Agent within our Intel sector advancing the national security mission through… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- …with EDC/SDC images, peripheral, network connections to support on-premise and virtual service desk analysts. + ACD Configuration* Configure cues, voicemail, ... **Overview** Tier 1 Helpdesk Technician (EITAAS-2025-24286): Bowhead seeks an Tier 1...ideal technician will have 2+ years of IT help desk experience with a strong background in Microsoft Office365.… more
- TekSynap (Arlington, VA)
- …+ Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary Technical Control Facility ... to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center...knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have expert… more
- Chenega Corporation (Springfield, VA)
- … in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Responsible for ... **Req ID:** 38318 **Summary** **Lead Helpdesk Specialist** **Springfield, VA** Are you ready to...providing technical training and support to Help Desk agents related to computer systems, hardware, or software… more
- Chenega Corporation (St. Louis, MO)
- … in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Assist in ... **Req ID:** 38312 **Summary** **Junior Helpdesk Specialist** **St. Louis, MO** Are you ready...route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for… more
- Trace Systems Inc (Shaw AFB, SC)
- Job Overview Job Title: Helpdesk Specialist II Location: Shaw AFB, SC This position is pending contract award. Job Responsibilities Trace Systems is actively ... recruiting for a Helpdesk Specialist II to support the AFCENT Combined Air...+ Implement client workstation software patches, security fixes, and service releases according to local instructions; + Add, move… more
- Belay Technologies (Annapolis Junction, MD)
- …2019, runner up in 2020 and a finalist in 2021! Belay Technologies is seeking a Helpdesk Technician to join our intel team. The Help Desk Support is primarily ... responsible for the administration of the help desk and help desk ticketing system including administration and maintenance of the IT asset register. Candidates… more
- CACI International (Sterling, VA)
- …of Field Technicians responsible for installing, repairing, and maintaining solutions. + Leading service delivery innovation to service desk and service ... O&M ( Helpdesk ) Manager Job Category: Information Technology Time Type:...Technical support for all production and non-production applications. + Service request management ( service desk … more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 ... TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop...Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support. + Respond to … more
- Cayuse Holdings (Pendleton, OR)
- …1.0 Helpdesk Specialist - DAY SHIFT** **The Work** The Tier 1.0 Helpdesk Specialist acts in a customer service capacity responding to customer requests ... What You Need** + High School diploma or GED required. + 1 year of Service /Help desk or customer service support experience. + Familiarity with Information… more
- Pender Community Hospital District (Pender, NE)
- …SUMMARY Under the direction of the Manager of Information Technology, the Help Desk Analyst provides technical support for all users. Calls, receives, logs and ... support response and resolution times to ensure compliance with service level agreements for all system support issues. Must...and able to work under minimal supervision. The Help Desk Analyst is responsible for carrying out the duties… more
- Safran (Cincinnati, OH)
- …Technology, or related field * Minimum 3 years of experience in IT Support, Helpdesk , or Service Desk environment. * Experience with ServiceNow or ... Desk & User Support * Respond promptly to service tickets, calls, and messages using the corporate ticketing...Requirements * On-call availability as scheduled by the IT HelpDesk Manager. **Annual salary** TBD **Job location** **Job location**… more
- TEKsystems (Coppell, TX)
- …AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound ... to triage and/or resolve issues. Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience...center experience 1-2 years of experience working with "help desk ticketing tools" ie Service Now Experience… more