- inSync Staffing (Southfield, MI)
- …together with full advantage of centrally provided IT services including Design, Operations, and Service Desk to meet the agreed SLAs. o Embodies a Customer ... support for end-users at all times within agreed service levels and act as the Owner/Escalation point for...access - to be managed in collaboration with the Service Desk o Backup and recovery including… more
- Tulsa Health Department (Tulsa, OK)
- …the EMaintennace Software Program. 4. Maintain and distribute work orders received through the helpdesk email and help desk phone calls. 5. Serves as THD contact ... Description Primarily responsible for performing a variety of activities in support of Facilities Management. Main duties include shipping and receiving, data… more
- CVS Health (Farmers Branch, TX)
- …High School Diploma or equivalent. + 3 years of successful work with Service Desk or HelpDesk Support + Experience supporting Apple iOS and iPad ... Workspace One) + Proven analytical and problem-solving abilities + Experience with Help Desk ticketing systems + Strong customer service skills (Written and… more
- NTT America, Inc. (Fargo, ND)
- …apply now. We are currently seeking a Helpdesk Senior Associate- Healthcare Clinical Service Desk - Call Center- REMOTE to join our team in Fargo, North ... clinicians, 1,000 physician practices and 50 insurance providers in support of 65 million policy holders. Job Responsibilities Include:...Authentication Preferred Qualifications: + Minimum of 4 years of service desk / helpdesk experience… more
- TekSynap (Colorado Springs, CO)
- …We are seeking a CSD Helpdesk Technician to join our team. The Customer Service Desk (CSD) Helpdesk Technician serves as the primary IT focal point ... the primary point of contact for HQ USSPACECOM IT support , managing an average of 700 tickets monthly +...Coordinate with external maintenance agencies to isolate faults, restore service , and make repairs + Configure and troubleshoot military… more
- Quality Technology Services, LLC (Suwanee, GA)
- …tickets with OSC engineers **Basic Qualifications:** + 1-2 years of Helpdesk , Application Support , Service Desk experience, over the phone or in-person + ... The Operations Service Center Network Analyst (Technical Customer Service... to troubleshoot customer/employee issues + Respond to internal Helpdesk support tickets + Respond to alarms… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …work center support , receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier-III support as required for advanced ... Helpdesk , ensuring efficient handling of trouble tickets and service requests. + Ensure the CAB and helpdesk...Active TS/SCI Clearance + Minimum 5 years' experience with helpdesk support and operation in a DoD… more
- City of New York (New York, NY)
- …and decrease recidivism. The Department is seeking to hire two (2) Helpdesk Support Technicians for technical consultative and/or administrative work. Under ... tickets, emails and calls in a timely manner. Provide Helpdesk /desktop support for hardware and software computer...ensure issues have been resolved and provide excellent customer service . - Provide remote desktop and laptop support… more
- HarmonyTech (Washington, DC)
- …supporting IT operations helpdesk in complex environments. + Experience providing help desk support for a wide range of IT hardware and software ... HarmonyTech Inc. is seeking a highly skilled and experienced Helpdesk Specialist to join our dynamic IT team. As...incoming calls and support requests using help desk software, adhering to established procedures and service… more
- City of New York (New York, NY)
- …maintenance operations. RESPONSIBILITIES Selected candidate will be responsible for supervising held desk support staff, while reporting to the leadership in the ... The Division of Administration provides a wide range of support services throughout ACS to ensure all Divisions receive...Facilities Management is seeking a Director of the Facilities Helpdesk with strong customer service skills and… more
- SOLUTE Careers (San Diego, CA)
- …Confluence. + Experience running an onsite operations team. + Experience operating a helpdesk or other phone based and ticketing support systems. + Experience ... Sigma Defense is seeking a Helpdesk Lead for our operations team to join...sustained. This critical role will build a new help desk function on an emerging DoD capability providing Full… more
- Reliant Community Credit Union (Sodus, NY)
- …an IT Helpdesk Supervisor at Reliant, you will: + Supervises help desk support staff's daily activities ensuring timely and professional delivery of ... to staff. + Develops regular reports on help desk metrics, ensures that service levels are...systems infrastructure. + Emerging technologies and trends in desktop support and help desk management + Strong… more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA ... C-CHR-24-048 TheHelp Desk Support Services Specialist - Seniorwill provide...Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support . + Respond… more
- UIC Government Services and the Bowhead Family of Companies (Washington, DC)
- **Overview** VIP HELPDESK SUPPORT TECHNICIAN (DOS): Bowhead seeks a VIP Helpdesk Team Lead to support our Department of State contract in Washington, DC ... The VIP Help Desk Support Technician will provide specialized technical support and service to high-level executives, VIPs and other DoS staff, ensuring… more
- NTT America, Inc. (Sacramento, CA)
- …may be required depending on business requirements. + Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education ... position will be a part of our Provider Clinical Service Desk , as an agent primarily handling...fast-paced environment **Basic Qualifications** + 1 year Call Center-Customer Service -Application support experience This position is only… more
- TekSynap (Arlington, VA)
- …tasks related to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center support to receive and log trouble ... the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary...**REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a DoD… more
- General Dynamics Information Technology (Elkridge, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Systems,Information Technology (IT) Systems Support ,Systems ... Yes **Job Description:** **Overview:** Transform technology into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT means connecting… more
- International Rescue Committee (New York, NY)
- …offering both immediate solutions and long-term fixes. + Maintain a strong presence on the service desk to monitor live support activity and assist with ... in collaboration with other IT teams. + Ensure all service desk requests and incidents are accurately...but not limited to: + Find opportunities to improve support procedures, tools, and user satisfaction, aligning service… more
- Koniag Government Services (Washington, DC)
- …Management Solutions, a Koniag Government Services company, is seeking an experienced Help Desk Manager to lead technical support operations and SCIF security ... and generate management reports + Train and mentor help desk specialists + Manage escalations and VIP support...(CySA, CCNA, GICSP, or GSEC) + Experience managing help desk operations + Knowledge of ITIL service … more
- Genesee Community College (Batavia, NY)
- …FUNCTIONS The HelpDesk Technician will provide tier 1 triage and technical support for the ITS HelpDesk . SPECIFIC RESPONSIBILITIES The following are typical ... and will be assigned accordingly by the supervisor. + Answer inbound calls + Create support tickets + Triage and re-assign new unassigned tickets + Provide walk up … more
