- Competitive Range Solutions, LLC (Arlington, VA)
- …work center support , receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier-III support as required for advanced ... Helpdesk , ensuring efficient handling of trouble tickets and service requests. + Ensure the CAB and helpdesk...Active TS/SCI Clearance + Minimum 5 years' experience with helpdesk support and operation in a DoD… more
- HTC Global Services Inc (Troy, MI)
- …ticket handling, and basic IT support procedures. + Partner with Service Desk leaders to identify skill gaps and deliver targeted upskilling. ... hands-on training to prepare employees for success on our Service Desk . Training is primarily remote with...knowledge sharing. What You Bring + Experience in a Helpdesk , IT Support , or Call Center environment.… more
- State of Massachusetts (Boston, MA)
- …seeking an experienced IT professional to supervise IT Helpdesk staff and ensure service delivery and support to nearly 800 staff across 20 office locations ... services to the Agency and its stakeholders through help desk operations and supervise, mentor, and provide guidance to...Helpdesk staff which currently consists of six IT Support Specialists who are responsible for IT service… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- ** Helpdesk Manager SME** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** J0925-0421 ... Description:** CGI Federal has an exciting opportunity for a Helpdesk Manager within our Intel sector advancing the national... Manager oversees the daily operations of a help desk or IT support team, ensuring efficient… more
- TEKsystems (Kansas City, MO)
- …and ability to problem solve, customer service -centric people required. Skills Help desk support , Windows, Technical support , Customer service Top ... Top Skills - Must Haves + Help desk support + Windows + Technical...Secret Top Skills' Details: T his role will provide helpdesk support to USMC IT users. There… more
- Access Dubuque (Dubuque, IA)
- …overall Help Desk functions, including related supervisory responsibilities for managing support staff. In addition to oversight of Help Desk operation, ... standards and adhering to legal regulations. + Oversee and support a team of help desk professionals,...assisting other departments as needed for continuous process and service improvement. + Ensure Help Desk staff… more
- Xerox (Juneau, AK)
- …navigate service workflows effectively. **Preferred Qualifications:** + 2-5 years of service desk or technical support experience, or equivalent ... every time they connect with us.** **The Enterprise Helpdesk Analyst delivers advanced client support by...clear and consistent communication, and contributing to process and service improvements. This role bridges front-line support … more
- TEKsystems (Flint, MI)
- …Description Tier 1 Helpdesk TECHNICAL SKILLS Must Have * "Minimum 1 year of IT support or IT Service Desk experience required. This can be a combination ... been resolved * Drive initiatives that improve the service desk * Partner with internal support groups in providing the best service to our colleagues… more
- TEKsystems (Wichita, KS)
- … support , Help desk , Troubleshooting, Windows 10, Active directory, Windows, Customer service , Service desk , Support , Phone support , Office ... Description Help desk support for their 80 plus...desk ,Troubleshooting,Windows 10,Active directory,Windows Additional Skills & Qualifications Any helpdesk or desktop support experience will help… more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA ... C-CHR-24-048 TheHelp Desk Support Services Specialist - Seniorwill provide...Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support . + Respond… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- …Configure and install agent workstations with EDC/SDC images, peripheral, network connections to support on-premise and virtual service desk analysts. + ACD ... Helpdesk Technician (EITAAS-2025-23939): Bowhead seeks an Tier 1 Helpdesk Technician that will provide multiple tier support...ideal technician will have 2+ years of IT help desk experience with a strong background in Microsoft Office365.… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- ** Helpdesk Agent - Journeyman** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** ... Time **Position Description:** CGI Federal has an exciting opportunity for a Helpdesk Agent within our Intel sector advancing the national security mission through… more
- TekSynap (Arlington, VA)
- …tasks related to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center support to receive and log trouble ... the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary...**REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a DoD… more
- Chenega Corporation (Springfield, VA)
- …Federal marketplace. The **Lead Helpdesk Specialist** provides superior customer service in support of customer requests when contacting the ... Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities**...VA. **Responsibilities** + Responsible for providing technical training and support to Help Desk agents related to… more
- Trace Systems Inc (Shaw AFB, SC)
- …+ Associates degree in Computer Science or related field; or 2+ years' IT Help Desk Support experience, and 2+ years' of experience in Computer/IT hardware ... Job Responsibilities Trace Systems is actively recruiting for a Helpdesk Specialist II to support the AFCENT...+ Implement client workstation software patches, security fixes, and service releases according to local instructions; + Add, move… more
- Chenega Corporation (St. Louis, MO)
- …Federal marketplace. The **Junior Helpdesk Specialist** provides superior customer service in support of customer requests when contacting the ... Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities**...all support calls received or route user support calls to the appropriate IT Help Desk… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- …and operational expansion of the Wave 1 Enterprise Service Desk , Unified Endpoint Management, and Enterprise Support Services. **Responsibilities** Essential ... **Overview** Tier 2 Helpdesk Technician (EITAAS-2025-23940): Bowhead seeks a Tier 2 Helpdesk Technician that will provide multiple tier support to end users.… more
- TEKsystems (Coppell, TX)
- …AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound ... to triage and/or resolve issues. Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience...center experience 1-2 years of experience working with "help desk ticketing tools" ie Service Now Experience… more
- Sprinklr (New York, NY)
- …Leading a team of IT support members and tracking & documenting of all support service desk activities and managing the overall day-to-day IT Helpdesk ... and service delivery expectations + Provide AV and event support for company townhalls and executive-level meetings, including setup, monitoring, and ensuring… more
- Robert Half Technology (Petaluma, CA)
- …and access control systems. * Utilize ticketing systems to track, prioritize, and resolve service desk tickets. * Support users with Office 365 applications ... Description We are looking for a skilled Helpdesk Support Analyst to join our team in Petaluma, California. In this long-term contract role, you will be… more