- CACI International (Washington, DC)
- IT Service Management ( ITSM ) Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... CACI is looking for an experienced, innovative, and motivated **IT Service Management ( ITSM )** **Specialist** to support the mission objectives and… more
- Wells Fargo (Iselin, NJ)
- **About this role:** Wells Fargo is seeking a Lead AI-driven IT Service Management ( ITSM ) Engineer (Lead Specialty Software Engineer), as part of the Wealth ... This role is responsible for optimizing the L1 and ITSM activities within the Wealth Management organization,...experience, education + 4+ years of experience with IT Service Management **Desired Qualifications:** + Strong understanding… more
- UKG (Ultimate Kronos Group) (Weston, FL)
- …The Team:** The Incident Management Team, being part of the IT Service Management ( ITSM ), works cross-functionally with Global Services, Engineering, ... Cloud Hosting and Management on the effective delivery of UKG's Cloud SaaS...the data captured in all the tools used in ITSM (PagerDuty, Service Now, JIRA..etc) * Learn… more
- Honeywell (Morris Plains, NJ)
- …and incidents to identify trends and opportunities for improvement. + Manage and optimize ITSM tools to support service management processes, ensuring they ... to understand business requirements and provide expertise in IT service management and monitoring. The future is...best practices; ITIL certification is preferred. + Proficiency in ITSM tools (eg, ServiceNow, BMC Remedy, Jira Service… more
- Emory Healthcare/Emory University (Atlanta, GA)
- … ITSM best practices. + Leads work efforts to improve efficiencies across IT Service Management ( ITSM ) process lifecycles. + Functions as a lead business ... recommend tools and processes for the enterprise. + Provides ITSM project services and support with limited management...of Information Technology experience. + ITIL Foundations and IT Service Management certifications preferred. + 10 years… more
- Tyto Athene (Doral, FL)
- …Florida. **Responsibilities:** + Leads the development and management of IT Service Management ( ITSM ) strategies, processes, and frameworks to drive ... management and decision-making + Identifiesand addresses inefficiencies in ITSM processes, reducing technical debt and enhancing service delivery +… more
- MUFG (Jersey City, NJ)
- …ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management platform while supporting current state. Candidate must have ... a strong functional and technical understanding of ServiceNow's IT Service Management ( ITSM ) platform. This individual needs to have a solution-driven… more
- Guardian Life (Holmdel, NJ)
- …accountability, and excellence. + Partner with the Head of IT Service Management to mature and optimize ITSM processes, and to enhance the utilization ... of the ServiceNow platform. + Develop, implement, and manage the IT Service Management ( ITSM ) framework following established methodologies. + Be responsible… more
- CACI International (Chantilly, VA)
- … Management (SIAM) Operations Lead** with 10 or more years of combined IT Program Management , Service Management ( ITSM ), and Systems Engineering (SE) ... you will: + Understand the Government customer and IT Service Provider ITSM and SE business practices...specifically within the Intelligence Community + Familiarity with IT Service Management toolsets such as ServiceNow or… more
- Teleperformance USA (SC)
- …are seeking an experienced and dynamic Solution Consultant to support our ServiceNow ITSM (IT Service Management ), CRM (Customer Relationship Management ... to understand client needs and propose tailored solutions using the ServiceNow ITSM , CSM, and ITOM platforms.** + **Conduct compelling product demonstrations, proof… more
- Brightstar Lottery (West Greenwich, RI)
- …possibility of an extension or conversion to permanent employment. We seek a skilled IT Service Management ( ITSM ) Administrator or Developer with 1 to 3 ... Temporary IT Service Management Administrator Location: West Greenwich,...and initiatives. Solid understanding and hands-on experience with the ITSM module (Incident, Problem, Change, Knowledge, Service … more
- Invenergy (Chicago, IL)
- …highly motivated and collaborative individual knowledgeable and experienced in all aspects of IT Service Management ( ITSM ) to join our team focusing on ... Service Request, Asset and Configuration, Knowledge and Service Level Management . We are seeking a...across the organization. + Provide oversight in design, implementation, management , and reporting on the core ITSM … more
- CACI International (Sterling, VA)
- …position will oversee the development, integration, and management of ITIL-based IT Service Management ( ITSM ) processes across the program, while also ... Technical Lead Service Management Job Category: Information Technology...strategy, aligning with the customer's documented strategy while supporting service optimization. The role demands an ITSM -certified… more
- CACI International (Sterling, VA)
- …for developing, implementing, and maintaining quality assurance procedures within the IT Service Management ( ITSM ) framework, focusing on network request ... process owners to ensure alignment of quality assurance activities with overall service management objectives. + Lead training initiatives to educate team… more
- Lockheed Martin (King Of Prussia, PA)
- …ServiceNow, including platform administration, configuration, and customization\. Experience with IT service management \( ITSM \) principles and practices\. ... development tools, such as: ServiceNow Studio ServiceNow Developer Instance IT Service Management \( ITSM \) Knowledge: In\-depth knowledge of ITSM … more
- Nexagen Networks Inc (Suffolk, VA)
- …on system products, program activities, and improvement actions. Program Information Technology Service Management ( ITSM ) Support Assist in optimizing and ... with DOD and Navy guidelines. Support the integration and modernization of ITSM systems. Continuous Improvement Work on Continuous Service Improvement (CSI)… more
- Insight Global (Irving, TX)
- …between IT and business units. The ideal candidate has a strong background in IT service management ( ITSM ), team leadership, and customer-focused service ... fast-paced environment. Other responsibilities include: Lead and manage core IT Service Management ( ITSM ) processes including Incident, Request, Change, and… more
- American Express (Phoenix, AZ)
- …customer centric solutions orchestrated with inline self- service consumption. + Democratize ITSM and asset management data to enable and inform other ... motivated and experienced Vice President of IT Asset and ITSM Platform Management to lead our organization's...Strong knowledge of security principles and practices related to service , asset, and identity management . + Excellent… more
- City of New York (New York, NY)
- …& Compliance, and Information Security. Your Impact: Under the supervision of the IT Service Management ( ITSM ) Manager, the Service Management ... Control operations, System Administrator for multiple systems. As part of the service management , this person will be responsible for driving the operations of… more
- Reyes Holdings (Niles, IL)
- …to drive improvements and ensure compliance with best practices + Evaluate current IT service management ( ITSM ) processes and workflows to identify areas for ... and implement ITSM processes, including incident, problem, change, service , and request management + Support and maintain ITSM platforms, troubleshoot… more