- Merck & Co. (Rahway, NJ)
- …arms within the business.-- - - Working independently, the Protocol Clinical Supplies Project Manager ( Protocol CSPM) designs strategic and operational plans ... non-our company marketed products . - Analyzes and anticipates project risk s as they relate to clinical supply...develops mitigation strategies for review with clinical partners and senior leaders.- - Works directly in the SAP system… more
- Merck (Rahway, NJ)
- …arms within the business. Working independently, the Protocol Clinical Supplies Project Manager (Protocol CSPM) designs strategic and operational plans ... and non-our company marketed products. + Analyzes and anticipates project risks as they relate to clinical supply chain...develops mitigation strategies for review with clinical partners and senior leaders. + Works directly in the SAP system… more
- Sprinklr (MA)
- …our culture here: The Sprinklr Way. **Job Description** The **Technical Success Manager (TSM) - Service** owns the strategic technical relationship with Sprinklr's ... Directors, and Support Transformation leads. + Map legacy operations (telephony, IVR , ticketing, WFM) into modern Sprinklr-enabled workflows using AI routing,… more
- Entergy (Little Rock, AR)
- …Entergy will not sponsor candidates for work visas for this position. **Job Segment:** Senior Product Manager , Supply Chain, Call Center Manager , Call Center ... **Job Title:** Sr . Mgr, Customer Care Strategy Data & Analytics...our channels including live voice agents, Interactive Voice Response ( IVR ), web, mobile, SMS, email, and future chat channels.… more
- CVS Health (Buffalo Grove, IL)
- …with Release Management. ** Project & Stakeholder Management:** + Facilitate weekly project intake meetings for CCVA and PBM IVR . + Partner with ... new project intake requests. + Serve as DDAT Estimation Manager , responsible for evaluating business requests, assessing solution alternatives, and documenting… more
- United Airlines (Chicago, IL)
- …+ Highlight and document risks, issues, blockers and dependencies; discuss with team project manager on regular basis + Coordinate with Cloud infrastructure ... architectures, data analytics, and digital solutions. **Job overview and responsibilities:** The Senior Developer, IT will be responsible for the development of our… more
- Walmart (Bentonville, AR)
- …experience. + Implement intelligent systems to surface contextual information across IVR , chat, CRM, and other support channelsreducing cognitive load and increasing ... management information systems, industrial engineering, engineering management, business,information systems, project /program management, information technology, finance, management, or related area… more
- Motion Recruitment Partners (Charlotte, NC)
- Product Manager CHARLOTTE, North Carolina **Hybrid** Contract $61.06/hr - $68.8/hr Outstanding long-term contract opportunity! A well-known Financial Services ... Company is looking for a Product Manager in Charlotte, NC OR Minneapolis, MN OR Chandler,...Agile experience + 2+ years of Interactive Voice Response ( IVR ), Call Routing, Agent desktop or other Contact Center… more
- Comerica (Dallas, TX)
- …mitigate risk and provide support for business growth. The Commercial Lending Syndications Senior Operations Manager role provides leadership and oversight of a ... Job Description Manager Agency Service Participants This position is responsible...root cause analysis as well as strategies to recover. Project Management Provide leadership as key stakeholder in projects… more
- Capgemini (Orlando, FL)
- …creation * Contract amendments **Education / Experience:** * 5 years as a director, senior manager or service delivery manager supporting network services ... of directly reporting directors, technical managers, and technical engineering. Additionally, the senior director will be supported by a project management,… more
- Amentum (Fort Shafter, HI)
- …and manage Service Provider related activities. + Manage resources and project -related tasks related to new deployments. + Provide operational readiness through ... Government POCs and other service providers and interface with senior management. + Submit work orders to the 30th...+ Cisco Unity Connection (CUC) + Cisco Unified Communications Manager (call routing) and or Avaya Aura soft switches.… more
- TD Bank (Mount Laurel, NJ)
- …recommendations to the business and/or outside vendors + Typically reports to a Senior IT Development Manager or higher **Education & Experience:** + ... + Primary subject matter expert in multiple areas and consults with clients/or project teams with respect to all aspects of research, analysis, design, hardware /… more
- BioLife Plasma Services (Bannockburn, IL)
- …while maintaining operational excellence. + Provide regular updates to senior management on contact center performance and vendor effectiveness **Technical ... Integrations** : + Implement advanced call center technologies, such as AI, IVR systems, CRM tools, and workforce management platforms. + Monitor industry trends and… more