- MCI Careers (Wichita, KS)
- …services Listen to customers, understand their needs, and resolve customer issues Research systems to find missing information; coordinate with other departments to ... information and personal information Escalate customer issues to the appropriate staff and managerial for resolution as needed Attend meetings and training… more
- MCI Careers (Tampa, FL)
- …professionalism and courtesy Understand customer needs and provide effective solutions Research and resolve issues by coordinating with other departments as needed ... works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional… more
- MCI Careers (Savannah, GA)
- …manner Troubleshoot and resolve customer issues, aiming for first-call resolution Research internal systems to locate missing information and coordinate with other ... works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional… more
- MCI Careers (Killeen, TX)
- …solutions Understand customer needs and resolve issues with empathy and accuracy Research and coordinate with other departments to resolve complex issues Manage ... works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional… more
- MCI Careers (Tampa, FL)
- …manner Listen to customers, understand their needs, and resolve customer issues Research systems to find missing information as applicable; coordinate with other ... issues with the managerial team Escalate customer issues to the appropriate staff and managerial for resolution as needed Ensure first call resolution through… more
- NTT America, Inc. (Atlanta, GA)
- …an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a UX/ CX Sales Lead - BFSI (US Remote) to join our team in Atlanta, ... States (US). Launch by NTT is looking for a **UX/ CX Sales Lead - BFSI (US Remote)** for Banking...in finding new buyers * Learn and understand go-to market , key service offerings, sales plays, messages and motions… more
- Amazon (San Francisco, CA)
- …products to foresee and satisfy those needs. We need to transform our CX into a smart, emotionally intelligent (digital) agent helping customers find audio content ... This greenfield team incubates high-impact opportunities to innovate our CX with AI, to drive and deliver this transformation...AGI, and AWS, to advance the state of AI/ML research and its applications. * Build and nurture partnerships… more
- Colliers Engineering & Design (Seattle, WA)
- …our team in our Seattle, WA office! You will be working in our Consumer Experiences ( CX ) Market , where you will have the opportunity to design and deliver on ... review potential design solutions with Project Manager and design staff . + Research project materiality and FF&E...with Project Manager and design staff . + Research project materiality and FF&E specifications with a comprehensive… more
- Amazon (New York, NY)
- …grow) a high-performing team of UX professionals-working collaboratively with user research , engineering, and product management through all aspects of the product ... deep expertise in UX design (frameworks, interaction models, prototypes, research ) * Think big, framing designs in the context...like an owner, always raise the quality of the CX , and be a relentless advocate for customers. You… more
- Amazon (San Diego, CA)
- …for discovery and risk mining of new and emerging abuse patterns within Amazon's Shopping CX . As the Risk Manager over this space, you'll partner with our team of ... engineers, research scientists, data scientists and business intelligence engineers to...work safely and cooperatively with other employees, supervisors, and staff ; adhere to standards of excellence despite stressful conditions;… more
- Amazon (Seattle, WA)
- …of large-scale data analytics, model training, deployment and serving * Conduct research on new machine-learning modeling to optimize all aspects of Sponsored ... optimization (such as customized response prediction models) to front-end CX innovation (such as widgets), to help shoppers feel...PhD, or Master's degree and 6+ years of applied research experience - Experience programming in Java, C++, Python… more
- Mass Markets (IN)
- …shopping, contact center services, merchandising, analytics, and consumer insight research . + Strategic Sales Planning:Collaborate with team members to develop ... + Competitive Awareness:Maintain a thorough understanding of competitive offerings and market trends to inform sales strategies. + Client Needs Assessment:Evaluate… more
- Cadmus (Waltham, MA)
- …Assistance and Impact Engineer. Cadmus seeks candidates with strong analytical, research , and communication skills, and experience in mechanical or electrical ... role. The Energy Technical Assistance and Impact Engineer will manage peer and junior staff as they support project-specific tasks; mentor junior staff as direct… more
- Mass Markets (NM)
- …The successful candidate will support by managing case files, conducting legal research , preparing legal documents, and ensuring all filings and paperwork are ... pre-employment test. - POSITION RESPONSIBILITIES Key Responsibilities: + Conduct legal research and gather relevant information from a variety of resources,… more
- Mass Markets (Dallas, TX)
- …wide variety of clients. In this role, you will identify customers' needs, research every issue, provide solutions, and upsell customers on new products and ... first call resolution through problems solving and effective call handling + Research systems to find missing information as applicable; coordinate with other… more
- Mass Markets (Wichita, KS)
- …wide variety of clients. In this role, you will identify customers' needs, research every issue, provide solutions, and upsell customers on new products and ... Listen to customers, understand their needs, and resolve customer issues + Research systems to find missing information as applicable; coordinate with other… more
- Mass Markets (Las Cruces, NM)
- …privacy policies and refers callers to alternate sources when appropriate. + Research systems to find missing information as applicable; coordinate with other ... resolve complex and escalated issues resulting from multiple channels. + Complete research of beneficiary contact history and report findings to management. + Listen… more
- Mass Markets (NM)
- …business units and executives on a variety of legal topics. + Conducting legal research on a wide range of topics + Monitor applicable state and federal laws, ... company's goals. + Clearly communicate policies and procedures to staff CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD...once, follow through, and meet deadlines. + Proficient legal research and drafting skills, and use of Westlaw and… more
- Mass Markets (AL)
- …aligned with corporate strategy. + Manage the M&A pipeline and maintain market intelligence. + Conduct initial financial and operational screening of potential ... assessments for executive review. + Track industry trends, competitor activity, and market dynamics. + Conduct SWOT and capability gap analyses. + Support… more
- Mass Markets (Wichita, KS)
- …aides in policyholder retention + Learns and applies product, industry, and market knowledge to make recommendations to policyholders + Listen to customers, ... understand their needs, and resolve customer issues + Research systems to find missing information; coordinate with other...personal information + Escalate customer issues to the appropriate staff and managerial for resolution as needed + Attend… more
