- Atrius Health (Norwood, MA)
- …welfare benefit package. **Job:** **Supervisors/Managers/Directors* **Organization:** **Internal Medicine* **Title:** * Call Center Supervisor - Remote - ... building the leading value-based care system in the country. _**_ _*SUMMARY*_ The Call Center Supervisor supports and manages a group of Patient Service… more
- Mass Markets (Savannah, GA)
- …activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ... practices. + Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously + Drive a culture of accountability,… more
- Mass Markets (Mesilla, NM)
- …ourselves as a trusted partner in the industry. We are looking for experienced call center contact tracing supervisors to support commercial and public sector ... DOES SOMEONE IN THIS ROLE DO? The Customer Service Supervisor position is responsible for ensuring call ...Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously + Drive a… more
- Savers | Value Village (El Paso, TX)
- ** Call Center Supervisor ** **Candidates** **must be located in El Paso, TX** **Who we are:** As one of the largest for-profit thrift operators in the United ... inbound, quality assurance, customer/donor services, or other related operational activity. The Call Center Supervisor utilizes generally accepted team… more
- Metro YMCA of the Oranges (Livingston, NJ)
- …and the development and implementation of new programs. Under the direction of the Call Center Coordinator, the Welcome Center Associate of the Metro ... for being the front line contact at the Central Call Center for the Association. Primary responsibilities...manner; record feedback and forward members' suggestions to immediate supervisor . + Refer members to the appropriate Y staff… more
- Mass Markets (CA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... POSITION OVERVIEW ENTRY-LEVEL REMOTE CUSTOMER SERVICE REPRESENTATIVE (NOVA SCOTIA) We are...sure to grow. We offer many advancement opportunities, including Supervisor , Trainer, Talent Acquisition, and Operations Management. To be… more
- TEKsystems (Virginia Beach, VA)
- …taking calls, have daily one hour debriefs, and receive extra guidance from your supervisor . You would work your assigned shift during nesting (Mon-Fri) + The days ... with the other expectations of attendance/performance, and conversations with their supervisor . Normal shift after training The current regular shifts available… more
- NANA Regional Corporation (Guaynabo, PR)
- AGS is looking for a Supervisor Detention Officer to work in our detention facility in Guaynabo, PR. To join our team of outstanding professionals, apply today! ... **Responsibilities** + The Supervisor Detention Officer is responsible for the field supervision...open posts with reserve or stand-by personnel and managing " call -offs" due to illness or other reasons. + Briefs… more
- New York State Civil Service (Albany, NY)
- NY HELP No Agency Higher Education Services Corporation Title Call Center Representative 2 Occupational Category Other Professional Careers Salary Grade NS ... continuous quality improvement. Identify daily operational risks and training needs.* Train call center staff on grants and scholarships administered by HESC,… more
- Peckham, Inc. (Phoenix, AZ)
- …we can gain a complete view of your experiences* Peckham Inc. - Bilingual Contact Center Supervisor SUMMARY The Bilingual Contact Center Supervisor ... Be comfortable with offering feedback in both direct and remote methods. (use of TEAMS) + Track daily team...3-6 months supervisory or leadership experience PREFERRED QUALIFICATIONS + Call center experience + Current Peckham Employee… more
- AAA Mid Atlantic (Forks, WA)
- AAA Club Alliance is seeking an experienced Travel Sales Supervisor for our dynamic Travel Contact Center ! This position will supervise Associates and oversees ... all TCC Associates. Monitor, mentor, and support the Contact Center staff in all aspects of daily operations to...paid. Why work for AAA Club Alliance? + Fully remote /work from home. + Computer equipment provided. + Almost… more
- Children's Hospital Boston (Boston, MA)
- …Posting Title:Telephone Page Associate/ Call Center (M-Friday 11:30am-8:00pm)Department:Information Systems-Page ... Posting Category:AdministrationJob Posting Description:Position Summary/ Department Summary: Telephone Page Associate/ call center Monday-Friday 11:30am-8:00pm Key Responsibilities: Answer… more
- St. Luke's University Health Network (Allentown, PA)
- …patient's ability to pay for health care. The Patient Engagement Partner - Access Center role is critical to an exceptional patient experience. This role provides a ... and protocols in a fast paced, high volume Access Center environment. + Determines how requests should be handled...a request should be scheduled, when to refer a call to a specific clinic or escalate the … more
- Elmcrest Children's Center (Syracuse, NY)
- Nursing Dept. Supervisor Job Details Level Experienced Job Location Main Campus - Syracuse, NY Secondary Job Location(s) Undisclosed Remote Type N/A Position ... Description Under supervision of and consultation with the nurse manager, RN Supervisor is responsible for ensuring efficient patient care within the medical… more
- Children's Hospital Boston (Boston, MA)
- …Posting Title:Patient Experience Representative II- Call CenterDepartment:Pediatrics-Endocrinology AutoReqId:78931BRStatus:Full-TimeStandard Hours per Week:40 Job ... and families. + Assisting with resolution of complex issues. Involving supervisor when appropriate. + Registering new patients. + Collaborating and communicating… more
- Edward M. Kennedy Community Health Center, Inc. (Worcester, MA)
- …consultation, assessment, and evaluation on an urgent and routine basis during regular health center hours. 3. Provide on call coverage on a rotating basis to ... enjoy helping people The Edward M. Kennedy Community Health Center is one of the largest community health centers...programs and other outside agencies, as requested by the supervisor . 9. Adhere to all department protocols regarding patient… more
- UCLA Health (Los Angeles, CA)
- …will provide tactical execution and leadership for our Member and Provider Contact Center . Your passion for excellence will help ensure the delivery of best-in-class ... new and existing members who engage with the Contact Center . This will involve managing, coaching, and developing customer...You will: * Coordinate schedules to efficiently manage phone call volume. * Monitor and evaluate performance through daily… more
- Fresenius Medical Center (Chicago, IL)
- …financial data to determine eligibility for admission. + Utilizes appropriate call tracking and admissions program systems applications to ensure accurate ... timely manner. Must be able to handle escalations and collaborate with supervisor /manager as necessary. + Works closely with applicable insurance verification teams… more
- Oregon State University (Bend, OR)
- …Details Position Information Department Community Relatns/Admin (LCB) Position Title Supervisor -Univ Faclt/Ops Job Title Campus Safety Supervisor Appointment ... Type Professional Faculty Job Location Bend Benefits Eligible Full-Time, benefits eligible Remote or Hybrid option? Job Summary The OSU -Cascades Campus Safety Team… more
- Leidos (Baltimore, MD)
- …As a Help Line Supervisor , you will oversee the operations of our call center , ensuring exceptional service delivery to a diverse range of stakeholders. This ... a highly qualified Help Line Supervisor to join our team.... center environment. **Key Responsibilities:** + Assists in call center operations and supervises customer service… more