- Proper Sky, Inc. (Abington, PA)
- …Find out if you are the right candidate by reading through the complete overview below. The * Support Desk Technician ( Tier 2)* at Proper Sky is a key ... Directory, etc. * Troubleshoot escalated support tickets from a Tier 1 technician * Identify root causes and implement permanent fixes * Provide remote… more
- KORE1 Technologies (Sun Valley, CA)
- …AD / Entra ID, IT asset mgmt, basic networking * We're looking for a proactive, detail-oriented Tier 2 Help Desk Technician to join our IT team at our Sun ... and recruiting solutions, has an immediate opening for a * Tier 2 Helpdesk Technician : Windows OS, MS...warehouses) is a plus. * 5+ years of IT support experience (help desk , desktop, or systems… more
- Engler IT (Annapolis, MD)
- …at the forefront of implementing modern IT solutions. As a Tier 2 Technician , you will work on more advanced support cases, system implementations, and ... throughout Maryland, DC, and Northern Virginia. We're seeking a Tier 2 Support Specialist who can back...Support Specialist who can back up our Texas-based support desk and act as boots on… more
- The Computer Merchant, LTD. (Reston, VA)
- …verbal communication skills * Use of an ITSM ticketing system JOB DESCRIPTION Deskside Support Technician to support the Enterprise Standard Architecture V ... a Public Trust clearance * Past experience providing IT ( Tier II) support in a Windows office...program provides a range of IT services, including help desk , deskside support , Windows workstation engineering and… more
- ASG (Brunswick, GA)
- …proper use of technology to team Manage and train beginner specialists Tier I Technician Responsibilities Requirements 1-year of experience troubleshooting ... the team. Position Overview: We're hiring for a Help Desk Specialist Level II to work at the Federal...Database Professionals. Together this team provides IT Operations and Support to the Federal Law Enforcement Training Agency which… more
- Choisys Technology (VA)
- …DC metro, VA (http://maps.google.com/maps?q=Ashburn+VA+USA+20146) Description The Tier 2 Service Desk Technician provides advanced technical support for ... Service Desk Technician - Tier II Fully Remote *... Tier 1 staff, and backend engineering teams. The Tier 2 technician may support onsite… more
- Choisys Technology (VA)
- …metro, VA (http://maps.google.com/maps?q=Ashburn+VA+USA+20146) Description The Tier 1 Service Desk Technician provides first-level technical support to ... Service Desk Technician - Tier ...Service Desk Technician - Tier I Fully Remote...routine issues. + Escalate complex or unresolvable issues to Tier 2 or engineering support teams while… more
- Leidos (Norfolk, VA)
- …through step-by-step solutions or may provide expertise to solve first and second tier technical support issues for end-users of the organization's products and ... services. **Primary Responsibilities:** **As a Service Desk RDM Technician , you will:** + Use...with team mates to resolve issues. Escalates to next tier technical support as necessary. + Supports… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Technician ( Tier I) to join our team in Aberdeen Proving ... Non-remote (relocation incentive available) The Help Desk Technician will serve as front-line support for...desk /service desk experience. + Experience providing Tier I technical support . + Proficiency with… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Technician ( Tier II) to join our team in Aberdeen Proving ... Non-remote (relocation incentive available) The Help Desk Technician will serve as front-line support for...desk /service desk experience. + Experience providing Tier II technical support . + Proficiency with… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer-focused Service Desk Technician ( Tier 1.5) to join our support team operating within a secure Azure enterprise ... and best practices to support faster issue resolution. + Collaborate with higher- tier support teams and other IT units to ensure timely resolution of… more
- Leidos (Norfolk, VA)
- …for end-users of the organization's products and services. **Primary Responsibilities** **As a Service Desk Tier I Technician , you will:** + Use automated ... **Description** The SMIT Service Desk Tier I Team has an...with team mates to resolve issues. Escalates to next tier technical support as necessary. + Supports… more
- Insight Global (Windsor Mill, MD)
- …Skills and Requirements 1+ years of experience as an administrative assistant, project support , or similar role 1+ year of Tier 1 or ... Job Description Our client is looking for a Tier 1 Specialist to sit in Woodlawn, MD who will be responsible for supporting government customers locally and… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support - Tier II Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk ... the automated tracking system for further technician support . + Manage tickets routed to Tier ...relevant experience may include the following: + Providing desktop support and service desk operations, including troubleshooting… more
- TEKsystems (Orlando, FL)
- Description TIER 1 The TIER 1 Service Desk technician is responsible for receiving and documenting initial incident and request management reports ... supporting Corporate and all park locations. TIER 1 Service Desk technician ...accordance with established Service Level Agreements. Provide basic desktop support and assistance with Microsoft Office products. Additional areas… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …Program Description: The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk , Tier 2 End User Support , ... support for escalated incidents and service requests from Tier 1 Help Desk . + . Diagnose...security clearance Preferred Skills + CompTIA A+*, HDI Desktop Support Technician *, ITIL v4 Foundations* are preferred… more
- NuAxis Innovations (Washington, DC)
- ** Tier I Service Desk Specialist** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to ... and community.We are currently seeking a talented and motivated ** Tier I Service Desk Specialist** for a...Desk Specialist will also provide administrative and technical support for the Enterprise Service Desk . Work… more
- Zones LLC (Boston, MA)
- …- Friday 8:00 am - 5:00 pm. On site. The IT Help Desk Technician will provide Level 1-2 support to customer's end-users. This position will provide ... IT Help Desk Technician Staffing Boston, Massachusetts Salary:...IT Help Desk Technician Staffing Boston, Massachusetts Salary: USD 30.00 Weekly...State of Mass client via telephone, chat and email support + Tier 1 support … more
- TEKsystems (Fort Myers, FL)
- Description Tier 1 Help Desk Support Technician is the first point of contract for employees seeking IT support . This entry-level role is responsible ... Specialists ( Tier 3) for resolution, when needed. Skills Help desk support , Help desk , Troubleshooting, Customer service, Service desk , Active… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …Required: Active Secret Clearance Location: Aberdeen Proving Grounds Position Overview: The Service Desk Technician - Intermediate provides Tier 1 and ... escalating complex cases as needed. Key Responsibilities: + Deliver Tier 1 & 2 technical support to...peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate… more
