- Capital One (Washington, DC)
- Senior Manager , Technology Risk Guide - Enterprise Services Risk The Enterprise Services Risk organization is expanding with a focus on attracting innovative, ... We operate at the forefront of risk management, providing support for novel and developing technologies, as well as...work to redefine the financial sector. As a Senior Manager Risk Guide Leader supporting Enterprise Services Risk, you… more
- Harbor Health Services, Inc. (Brockton, MA)
- …at all levels of the organization. Develops processes and resources for escalation support for difficult clinical, behavioral, or operational situations; ... Harbor, we are looking for a talented Social Services Manager to join our team for the Elder Service...new technologies and EHR workflows to ensure understanding and support optimization and ensures Supportive Care team has the… more
- Asana (San Francisco, CA)
- The Technical Escalation Manager is a strategic leader responsible for shaping escalation governance, driving cross-functional alignment at all levels, and ... pattern analysis. Familiar with agile and scrum processes. Hands-on experience with support ticketing and escalation management tools such as Salesforce Service… more
- Lamwork (San Francisco, CA)
- APPLICATION SUPPORT MANAGER RESUME EXAMPLE Updated: July 26, 2024 - The Application Support Manager leads and manages a team of Analysts responsible for ... are key aspects of the role. Tips for Application Support Manager Skills and Responsibilities on a...(Soft Skills) Strategic Input and Planning (Hard Skills) Problem Escalation and Resolution (Hard Skills) Job Summary Oversee a… more
- Datawatch Systems (Riverdale Park, MD)
- Overview The Manager of Technical Support is responsible for leading the customer-facing Technical Support team, which assists customers with programming, ... approach, and a deep understanding of technical problem-solving. The Manager ensures that customer inquiries are handled efficiently and professionally… more
- CloudZero (Boston, MA)
- About the Role: CloudZero is seeking a Manager of Technical Support to build, lead, and scale our technical support function from the ground up. This is a ... hands‑on role: you'll manage 3 support engineers initially while still handling escalated technical issues...support engineers, resolving complex technical issues, and building escalation protocols. Create systems and processes that enable the… more
- NTT DATA, Inc. (San Diego, CA)
- ERP Support and Compliance Manager - Hybrid/Onsite.../ Custom Apps) Be single point of contact for support and escalation point for all applications ... Company: NTT DATA Services We are currently seeking a ERP Support and Compliance Manager - Hybrid/Onsite to join our team in San Diego , California (US-CA) ,… more
- Vori (San Francisco, CA)
- … Support function for the next phase of growth. The Role We're looking for a Support Manager - a hands-on leader who will build, lead, and scale our ... What You'll Do Build the foundation - Establish scalable support workflows, SOPs, and escalation paths that...at least 2 years in a team lead or manager capacity. Proven experience building or scaling support… more
- Hinge-Health (San Francisco, CA)
- About the Role The Support Systems Manager oversees the maintenance, improvement, and strategic direction of the systems and tools used by our customer ... and implementing enhancements that align with business goals. The manager works closely with support , IT, and...and provide regular reports to management Serve as the escalation point for complex system issues and coordinate resolutions… more
- NTT DATA, Inc. (San Diego, CA)
- ERP Support and Compliance Manager - Hybrid/Onsite.../ Custom Apps) Be single point of contact for support and escalation point for all applications ... forward-thinking organization, apply now. We are currently seeking a ERP Support and Compliance Manager to join our team in San Diego, California (US-CA), United… more
- Knoll Inc. (Zeeland, MI)
- …build a more sustainable, equitable, and beautiful future for everyone. The Associate Manager , Technology Support is responsible for overseeing a team of Level ... the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we...IT teams to address root causes. Serve as an escalation point for complex or high‑priority incidents, ensuring timely… more
- CG Tech Services, Inc. (Seattle, WA)
- …in the PSA system to ensure progress, timely updates, and adherence to SLAs. Technical Escalation & Support : Act as the primary escalation point for complex ... looking for an experienced Remote Assistant Technical Services Delivery Manager to help lead our team of technicians at...to step in at Level 2 or Level 3 support when needed. You will actively monitor and manage… more
- 3rd Street Youth Center & Clinic (San Francisco, CA)
- …medical and behavioral health services that encourage them to make decisions that support their health, safety, and development. 3rd Street Youth Center & Clinic ... programs and one of the city's few Youth Access Points. The Housing Program Manager will oversee the operations of 3rd Street Youth Center & Clinic's TAY Rapid… more
- Snyk Ltd. (Boston, MA)
- …access to it, please select 'More Information' or refer to our privacy policy.Senior Manager , Technical Support page is loaded## Senior Manager , Technical ... ahead as AI reshapes our world.As an experienced Senior Manager , Technical Support , you will wield authoritative...the industry.* Are comfortable in determining which items need escalation or broader discussion as part of a program.*… more
- General Dynamics Information Technology (Washington, DC)
- …innovative IT Service Delivery solutions to SEC. Currently; we are seeking a Deskside Support Manager in Washington, DC This manager -level position requires ... becoming all the more vital. GDIT is excited to support the SEC in as it seeks to protect...making and process improvement recommendations. Serve as point of contact/ escalation for the customer. Communicate customer risk and concerns… more
- Chinatown Community Development Center (San Francisco, CA)
- Job Summary: The Intensive Case Manager provides clinical intensive and comprehensive case management services in Cantonese and English to a diverse set of very ... skills and practices, including, but not limited to motivational interviewing, de- escalation , conflict resolution Is part of an interdisciplinary care team… more
- Lambda Inc. (San Francisco, CA)
- …and customer-focused leader to build and guide our Super Intelligence HPC Support Engineering team. This team partners directly with Lambda's largest and most ... and mission-critical AI workloads at global scale. As the Manager of this team, you'll be responsible for ensuring...team, you'll be responsible for ensuring Lambda delivers world-class support to the most demanding environments in AI. You'll… more
- Berkeley Group (Greenwich, CT)
- …with central leasing and marketing managers to ensure seamless communication and delivery. Support the Leasing Manager and team in conducting viewings, ensuring ... General Manager Department: Build to Rent Employment Type: Permanent...efficient day-to-day running of the scheme. Lead, motivate, and support the on-site team, fostering a positive culture with… more
- Hispanic Alliance for Career Enhancement (Minneapolis, MN)
- …you help our customers reach theirs. From in‑depth training and coaching, to manager support and network‑building opportunities, we'll help you gain valuable ... We are seeking a top performing Managing Director, Group Manager for our Emerging Middle Market Group, leading Regional...Services Teams, as well as other key product and support partners within the Commercial Bank across the various… more
- Intershop Communications AG (San Francisco, CA)
- …Git version control, shell scripting, and application/network debugging. Deliver after‑hours support and escalation as required. Train other staff members ... then apply today! Your mission As a Managed Services Manager (m/f/d) , your responsibilities will be broad and...needs. Customer & Project Management Serve as the first‑level escalation point for major issues across key enterprise accounts.… more
