- NY CREATES (Albany, NY)
- …Science or related field with 2 plus years of experience working in a help desk environment is recommended. Technical Certificates in Information Technology ... log all customer interactions, problems, and resolutions in a help desk system for future reference. Reset...Works well with a team. Is able to translate technical jargon into layman's terms for explanatory purposes. Demonstrates… more
- PHOENIX DATA SYSTEMS INC (Southfield, MI)
- …received via telephone and e-mail. The successful candidate should have a strong customer service/ help desk orientation and be able to diagnose and resolve ... Technical Support Specialist Job Title: Technical Support Specialis Location: Southfield, MI Position Type: Full-time, Salaried Position Overview The … more
- Foxhole Technology (Pensacola, FL)
- …technologies Respond to technical support requests and collaborate with the help desk team to resolve end-user issues Minimum Requirements Minimum Security ... Secret clearance. Minimum of 1+ years of experience in IT support, help desk , or systems administration supporting Linux and/or Windows environments. Must have a… more
- Foxhole Technology (Fort Meade, MD)
- …technologies Respond to technical support requests and collaborate with the help desk team to resolve end-user issues Minimum Requirements Minimum Security ... Security+ CE) At least 3 year of experience in IT support, help desk , or systems administration Basic knowledge of managing operating systems, user permissions,… more
- Loch Harbour Group, Inc. (Philadelphia, PA)
- …compliance in a DoD environment. Key Responsibilities Provide systems administration and help desk support. Troubleshoot hardware, software, and operating system ... of professional experience in systems administration, to include experience with help desk related support, for example troubleshooting stand-alone laptops,… more
- Reed Smith LLP (Los Angeles, CA)
- …departmental guidelines. Provide second-level support for issues escalated by the IT Help Desk . Escalate unresolved problems to the appropriate analyst, ... or when required to address critical issues. Develop and maintain technical documentation for systems, procedures, and support processes. Contribute to special… more
- Select Medical (Mechanicsburg, PA)
- …for this job (https://jobs-selectmedicalcorp.icims.com/jobs/354005/it-support-specialist technical - help - desk ... **Overview** **_Select Medical_** **_Support Specialist / Technical Help Desk_** **Various Shifts are...bonuses -Thorough orientation program -Team-oriented environment -Hands-on training to help desk The Support Specialist is responsible… more
- EPS Corporation (Dahlgren, VA)
- Customer Technical Support Specialist ( Help Desk ) - (756) Share this job as a link in your status update to LinkedIn. Job Title Customer Technical ... Information Technology Job Description EPS Corporation is seeking aCustomer Technical Support Specialist ( Help Desk )to...Corporation is seeking aCustomer Technical Support Specialist ( Help Desk )to provide high-quality technical … more
- TekSynap (Dahlgren, VA)
- **Responsibilities & Qualifications** TheTekSynap is seeking a **Senior Customer Technical Support Specialist ( Help Desk ).** The Senior Customer Technical ... Compliance + ITIL-Based Service Management **Overview** We are seeking aSenior Customer Technical Support Specialist ( Help Desk )to join ourteamatNaval… more
- Watershed Security (Dahlgren, VA)
- …Cybersecurity and Government Contracting experiencing. Watershed is looking for a Senior Customer Technical Support Specialist ( Help Desk ) to support Naval ... VA. Must have Six (6) years of professional experience in Industry, Federal or DoD Help Desk Support using a help desk tool such as BMC's Remedy… more
- Watershed Security (Dahlgren, VA)
- …years' Cybersecurity and Government Contracting experiencing. Watershed is looking for a Customer Technical Support Specialist ( Help Desk ) to support Naval ... VA. Must have Two (2) years of professional experience in Industry, Federal or DoD Help Desk Support using a help desk tool such as BMC's Remedy… more
- Tractor Supply Company (Brentwood, TN)
- …**Required Qualifications** Experience: 0-2 years' experience. Customer service, retail and technical Help Desk experience preferred. Experience in ... Team Member, Help Desk $17.80 **Overall Job Summary**...Summary** This position is responsible for providing first line technical and non- technical support to all Tractor… more
- Teledyne (Huntsville, AL)
- …articles as repetitive issues arise to assist in increasing First Call Resolution rate + Technical Help Desk function + Provide IT support encompassing PCs, ... team that wins. **Job Description** **Detailed Description:** + General Help Desk function + Answer all phone...written, oral, or diagram form + Computer Skills: + Technical skills in Windows 7, Windows 10 + Active… more
- TekSynap (Washington, DC)
- …in the NMCI NGEN technical arena. + Proven experience in managing a help desk operation with a significant customer base (approximately 800 customers). + ... LANT Customer Relation Management (CRM) team, and CNIC leadership. + Manage a help desk operation supporting approximately 800 customers, ensuring high levels of… more
- The Boeing Company (El Segundo, CA)
- …to support the **IT** team in **El Segundo, CA** ! **Job Summary** The IT Help Desk Technician will provide technical support and assistance to Millennium ... the ability to work first shift. This position's internal job code is Technical Support - Help Desk . Our team is currently hiring for level 2. **Position… more
- Monroe Community College (Rochester, NY)
- …technical support position responsible for assisting with the daily operations of the technical services help desk in MCC's Technology division, providing ... + Assists in the coordination of the development of help desk strategies + Assists in the...+ Ability to assist in preparing and proofreading brief technical communications or user guidance articles (eg, "Tech Tips"… more
- GovCIO (Boise, ID)
- …school diploma required; Associate's or Bachelor's degree preferred. + Minimum 1 year of technical support, help desk , or call center experience (or relevant ... Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to provide first-tier...issues. + Be accountable, punctual, and ready to take help desk calls at the start of… more
- TekSynap (Colorado Springs, CO)
- …with military IT systems and hardware + Proficiency in troubleshooting diverse technical issues + Strong communication and customer service skills + Ability to ... We are seeking a CSD Helpdesk Technician to join our team. The Customer Service Desk (CSD) Helpdesk Technician serves as the primary IT focal point for HQ USSPACECOM… more
- CACI International (Norfolk, VA)
- …DoD/Navy systems + Technical certifications (CompTIA A+, HDI) + Knowledge of help desk tools and procedures + Experience with ticket management systems + ... Desk Specialist I** **- High School diploma and 2+ years of technical support experience** + ** Help Desk Specialist II** **- High School diploma and 3+… more
- SMX (Dahlgren, VA)
- …Warfare Center Dahlgren Division (NSWCDD) in Dahlgren, VA. The Senior Help Desk Specialist will provide advanced technical support within the help ... Senior Help Desk Specialist (4406)at SMX(View all...at NSWCDD. This role involves diagnosing and resolving complex technical issues, mentoring junior staff, and ensuring high levels… more
