- Red River (Lexington, MA)
- …active Secret clearance to join our team! The Team Lead (Tier 2) is a strong service desk engineer, primarily responsible for working on a team within the ... At Red River Managed Services , we provide a welcoming and positive workplace...truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...Service Desk and managing the day-to-day functions,… more
- Red River (Chantilly, VA)
- …This position is primarily responsible for working on a team within the NOC/24x7 Service Desk . This position will handle technical support requests directly from ... At Red River Managed Services , we provide a welcoming and positive workplace...truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit… more
- Red River (Chantilly, VA)
- …developing the organization's perception with existing customers through exceptional customer service . This position will also assist the NOC engineers with handling ... meet/exceed customer account needs; identify opportunities to enhance delivery of company service and support goals. + Engage in IT certification programs to develop… more
- Stony Brook University (Stony Brook, NY)
- …Days Off **Position Summary** At Stony Brook Medicine, a **IT Service Desk Technician** provides timely and accurate Information Technology service and ... **OR** + Two to four years experience in a Help Desk , Service Desk...Experience in a HealthCare environment supporting HealthCare clinical information technology services and applications. + Experience with… more
- Stony Brook University (Stony Brook, NY)
- …Days Off **Position Summary** At Stony Brook Medicine, a **IT Service Desk Technician** provides timely and accurate Information Technology service and ... **OR** + Two to four years experience in a Help Desk , Service Desk...Experience in a HealthCare environment supporting HealthCare clinical information technology services and applications. + Experience with… more
- MISTRAS Group, Inc. (Princeton Junction, NJ)
- …ensures the delivery of high-quality IT support services , manages a team of service desk analysts, and acts as the escalation point for complex or critical ... **Description** The IT Service Desk Manager is responsible for...a supervisory or managerial role. + Strong knowledge of help desk software, ITSM frameworks (eg, ITIL),… more
- NuAxis Innovations (Reno, NV)
- ** Help Desk Specialist** Location **Reno, NV** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer ... experience (CX) the center of every government solution.** ** Technology is our Passion. People are our Purpose.** We...NOW! We are currently seeking a talented and motivated ** Help Desk Technician** for a Full-Time position.… more
- NY Creates (Albany, NY)
- …properly. Record and log all customer interactions, problems, and resolutions in a help desk system for future reference. Reset passwords and unlock accounts ... and affiliates who use the systems. Identify and organize Help Desk tickets according to priority and...desk environment is recommended. Technical Certificates in Information Technology with 3 to 4 years of previous experience… more
- Rockefeller University (New York, NY)
- …in the field, via our ITSM ticketing platform, and by staffing our walk-in help desk . As part of the Service Desk team, you will actively engage all ... Technology (IT) is to provide information resources and services to accelerate and support scientific research at The...adoption of DevOps and Agile practices, the facilitation of self- service approaches, as well as a 'cloud first' deployment… more
- Zeiders Enterprises, Inc (Woodbridge, VA)
- …point for all program-related technical issues, providing advanced support beyond the Service Desk and coordinating with internal teams and external vendors ... individuals with strong passion for what we do and our commitment to quality service . Summary The Business Information Services Manager works as a full-time… more
- Mission Support and Test Services (Goleta, CA)
- …projects and participants in the specification of business requirements. + Respond to Help Desk requests to support troubleshooting of workstation and server ... **Job Description** Mission Support and Test Services , LLC (MSTS) manages and operates the Nevada...National Nuclear Security Administration (NNSA). Our MISSION is to help ensure the security of the United States and… more
- Tyto Athene (Reston, VA)
- …for a **Systems Analyst** to serve as a resource on the Customer Service Desk Team for remote support services for all customer regional locations. The ... Service Desk Team provides a mixture of Tier 1.5 and...related field or equivalent. + Industry support center or help desk experience. + Working knowledge of… more
- Oregon State University (Corvallis, OR)
- …streamline processes, and enable seamless access to both administrative and academic technology services . The IT Coordinator for the Department of Public ... technology landscape, leveraging enterprise solutions for common good services while empowering individual colleges and business units to innovate and… more
- Caris Life Sciences (Irving, TX)
- …Serve as an escalation point for complex workstation and endpoint management issues from Service Desk , Technical Specialists and other support teams. + Apply and ... performance, security, and usability. The Client Platform Engineer will help drive cloud-first initiatives, modern endpoint management, and automation in… more
- Avnet (Richfield, OH)
- …and repair. From research and design through prototype to production, we are here to help you access the products and services you need 24/7. With more than ... we provide every component you need to build the technology of tomorrow. Farnell Global trades as Farnell in...leveraging best practices and methodology of the global proposal desk . Supports program management and customer management with quoting,… more
- Hawaiian Electric (Honolulu, HI)
- …requirements, within budget and time constraints. As needed, performs second-level help desk functions. ESSENTIAL FUNCTIONS: + Programs/adapts, tests, ... needs (new or modifications). As needed, provides second-level technical support for Help Desk . + Collaborate with Development, Infrastructure, and Desktop… more
- Stellant Systems (Torrance, CA)
- …Wave Tube and Traveling Wave Tube Amplifiers. We combine cutting-edge technology with world-class engineering teams to deliver innovative solutions. Together, we ... an exceptional employee experience - we recruit diverse, high-performing talent to help our customers exceed their mission needs, which drives our employees to… more
- AeroVironment (Wilmington, MA)
- …teams across the CIO org, support compliance for the Enterprise, manage the Cyber help desk , develop processes and maintain documentation, and work with IT and ... validate company policies, procedures, and requirement are met + Tier 2 Cyber help desk duties, including handling issue escalation and resolution, supporting… more
- ARCO (Downers Grove, IL)
- …YOU** Are you a motivated, smart, hard-working individual looking for a non-traditional help desk position? Do you enjoy working with people and technologies ... to achieve business goals? Are you customer service -minded? Do you act with integrity and hold yourself...experts in architecture, design, engineering, project management, and business services . **A DAY IN THE LIFE** . Hardware deployments… more
- FREEMAN (Lanham, MD)
- …" help desk " related functions. This position will support our Technology Services team. The position follows an in-person schedule working full-time ... - Manage and Support company assigned mobile devices - Support showsite and service desk deployments and assist with setup and breakdown as needed - Ensure… more
