- Zoom (San Jose, CA)
- Provide IP Telephony and VoIP Subject Matter Expertise for Company and Company's managed service providers. Telephony Engineer troubleshoots and resolves complex ... of SIP and Media Servers. Design and Deploy SIP VOIP trunking architecture. Telephony Engineer manages 3rd party telecom carriers and mobile providers. Manage tasks… more
- JPMorgan Chase (Tampa, FL)
- If you are passionate about call management and telephony solutions you have found the right team. As a Business Analysis Manager within the Payments Solution ... and Implementation managers to translate business requirements into call routing / Telephony solutions. You will engage in active situations and follow through… more
- ManpowerGroup (Minneapolis, MN)
- **Job Title: Telephony Business Analyst** **Location: Minneapolis, MN (Hybrid Work Schedule)** **Need: Experience with Contact Center platforms (Cisco)** **What's ... and pursue next-generation innovation. As we continue this transformation, the Telephony Service family team is currently going through various transformation… more
- Marriott (Columbus, OH)
- …engagement channel changes, adjust route plans, add skills and troubleshoot telephony related issues. + Assist to manage project implementation and operations ... costs. + Work in a resource constrained environment and continually prioritize tasks, effort, resources and risks that the Contact Centers and Sales Offices may encounter. **Managing Projects and Policies** + Uses relevant information and individual judgment… more
- Nightwing (MD)
- …offerings. CIS is seeking a cleared Full-time **Technical Instructor SME - Telephony Specialist** in support of a DoD contract providing technical equipment training ... and support for DoD elements. A candidate for this position is a graduate of the Interagency Training Center's Basic Technical Operations (BTOC) course (or equivalent) and have at least 6 years of practical experience. Duty location is Fort Washington,… more
- TEKsystems (Denver, CO)
- Description: The role of the Network Manager for Infrastructure & Telephony , is to lead the team of network and voice engineers who manage and maintain the ... organization's TCP/IP network infrastructure, wide-area networks (WAN eg MPLS), Local Area Network (LAN), and Voice Over IP (VOIP) connectivity. This role also manages the bank's voice platform and call centers. This individual collaborates closely with their… more
- Vanderbilt University Medical Center (Nashville, TN)
- …Summary:** JOB SUMMARY This role will be developing and modifying our Cisco telephony application and assist in the adoption of Cisco's Packaged Contact Center ... Enterprise (PCCE) platform. This role is critical in assisting in strategic planning, short- and long-term deployment and integrations of the Cisco PCCE Platform with Interactive Omnichannel features and services and advise how to best exploit technology to… more
- BlackBox (Plano, TX)
- …+ High School diploma required; Associates Degree in Information Technology or related, preferred. Experience Requirements: + 3+ years of technical support experience ... in a call center environment supporting Avaya Aura Communications Manager. + Technology services or managed service provider experience preferred. Other Qualifications, Skills & Certifications: + Comprehensive knowledge of technologies found commonly in an IT… more
- HCA Healthcare (Sugar Land, TX)
- …Engineer** is responsible to perform complex to advanced unified communications telephony support to support Unified Communication voice and video systems and ... to trouble tickets and work order requests to support customer requests for telephony and video support. Responsible for the programming and deployment of … more
- HCA Healthcare (Salt Lake City, UT)
- …Engineer is responsible to perform moderately complex unified communications telephony support to support division based installation of Unified Communication ... to trouble tickets and work order requests to support customer requests for telephony and video support. Responsible for the programming and deployment of … more
- TEKsystems (Milwaukee, WI)
- …hands-on experience in configuration, integration, and development of various telephony solutions including VOIP, SBC's, SIP or similar. Accountabilities include ... design, development, implementation, and maintenance of infrastructure, software, and telephony solutions. Responsibilities include designing, documenting, and implementing functional… more
- Pacificorp (Portland, OR)
- …+ Operate systems supporting contact center and corporate voice telephony needs. + Responsible for design, staging, configuration, implementation, and ... Top expert level knowledge of implementation, deployment, and support of large-scale telephony and contact center telephony applications, systems, and services… more
- Robert Half Technology (Holland, OH)
- …internet protocol (VoIP), VoIP, VOIP - Voice Over IP, VoIP System, IP Telephony , Telephony System, Network Operation Center, Basic Troubleshooting, ISDN, SIP, ... - POTS, VoIP, and TDM * Basic familiarity with telephony standards and protocols - H.323, MGCP, ISDN, SIP,...(VoIP) and other VoIP systems. * Knowledge of IP Telephony and Telephony Systems. * Experience working… more
- Montana State University (Bozeman, MT)
- …and operation of Montana State University's LAN , WAN , wireless, telephony , and physical network infrastructure. The position requires expertise in networking ... and operation of Montana State University's LAN , WAN , wireless, telephony , and physical network infrastructure. The position requires expertise in networking… more
- Fordham University (Bronx, NY)
- …and security of all campus networking, Internet connectivity and IP telephony services. The Director of Infrastructure Services analyzes network metrics and ... execute a comprehensive strategy for campus networking, Internet connectivity, and IP telephony services that supports the university's mission and goals. Leads the… more
- Trinity Health (Syracuse, NY)
- …implementation, maintenance and operation of a telecommunications/network infrastructure. Telephony responsibilities include assisting vendors in the implementation ... Technician - Infrastructure, configuring automatic call distribution systems, troubleshooting telephony issues and contacting vendors as required, coordinating telephone… more
- Randstad US (Cedar Rapids, IA)
- …computer and mathematical occupations + reference1041982 job details job summary: Telephony Engineers design, implement, and help support a large Cisco-based ... telephony environment as well as the telephony environments of other Healthcare clients. Qualifications + Associate degree, bachelor's degree, or equivalent… more
- MetLife (Tampa, FL)
- …cost savings. + Perform network troubleshooting to diagnose and isolate complex telephony problems. + Must be able to multi-task, have outstanding analytical ... and work in a fast-paced environment. + Monitor system health and inbound/outbound telephony traffic and process alerts and tickets. + Incident Management Support -… more
- CARMAX (Richmond, VA)
- …to feedback and critique within an agile environment + Continually evolve telephony platform and its operations using solid engineering and agile practices. + ... to the patterns, guidance and design for building and deploying cloud, telephony and loss prevention systems infrastructure that support our customer facing… more
- TEKsystems (Milwaukee, WI)
- …hands-on experience in configuration, integration, and development of various telephony solutions including VOIP, SBC's, SIP or similar. Accountabilities include ... design, development, implementation, and maintenance of infrastructure, software, and telephony solutions. Responsibilities include designing, documenting, and implementing functional… more