- Mindbank Consulting Group, LLC (Arlington, VA)
- Mindbank Consulting Group has an immediate need for a Tier III Help Desk Technician with an active Secret clearance and an unexpired Security+ ... 2. Serves as the point of contact for escalated Tier Two troubleshooting of PC h/w and s/w, printer...and experience working with a team in a VIP help desk environment. 4. Demonstrated ability to… more
- Robert Half Technology (Lynn, MA)
- Description We are currently seeking a Tier III Help Desk Technician for an in-office position. The primary focus of this role is to deliver top- tier ... of both internal and external systems. Collaborating closely with Tier I and Tier II technicians, this...support and advanced troubleshooting services to end-users. Key Responsibilities: Help Desk Support: Offer technical guidance and… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst, you will be ... + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in resolving challenging technical… more
- Robert Half Technology (Wenatchee, WA)
- …2-week on-site training upon hire (hotel, food, etc. paid for). Responsibilities: * Provide Tier III Help Desk Support, ensuring efficient resolution ... + Company Paid Employee Continued Education For Growth and Development Requirements Must haves: + Tier III Help Desk Support skillset + At least 2 years… more
- CACI International (VA)
- …load rules, batch scripts, security, managing meta-data/core data loads and validation while supporting the Tier III Help Desk for the program's budget ... to the support of the client's business systems + Respond to and resolve Tier III level trouble tickets for end user issues. This includes communicating with end… more
- Proven IT (Duluth, GA)
- Help Desk Tier 1... Help Desk Tier 1 Engineer Duluth, GA...I will communicate and work as a team with Tier II and Tier III ... (http://maps.google.com/maps?q=3435+Breckinridge+Blvd+Duluth+GA+30096) Apply Job Type Full-time Description The Tier I Engineer is responsible for various managed IT… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier ...Qualifications: + DOD 8570 IAT Level I, II, or III certification required: A+, Network+, or Security+ CE, or higher ... required. Status: Non-Exempt Location: Onsite Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third ring. + Create a customer… more
- Dobson Fiber (Oklahoma City, OK)
- The NOC Engineer Tier III will be responsible for training the Network Operations Center and providing support as the escalation point internally for Tier 1 ... solve difficult, in dept troubleshooting issues. The NOC Engineer Tier III will act as the technical...3 to 5 years of experience working in a NOC/ help desk /system support position. Thorough understanding of… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- **Overview** Call Center/ Help Desk Technician III ...network solutions. + Act as an escalation point to Tier 1 and 2 groups regarding any application - ... (BWAK) We are currently searching for a qualified **On-Site** **Call Center/ Help Desk Technician III ** to deliver exceptional technical assistance to our… more
- Insight Global (St. Louis, MO)
- …installation, adaptation, configuration or enhancement of Company technical products, programs. Performs Tier III problem resolution on the telephone with users, ... products and modifies products to customer requirements. Provides expert and second tier technical support for the installation and repair of complex systems and… more
- Commander, Navy Installations (Millington, TN)
- …Administration) include but are not limited to: Provides Tier II and III level help desk hardware and software support for Fleet and Family Readiness FFR ... program managers and attends conference calls as required. Provides TIER II and III computer hardware and...opportunities for new or improved support process solutions. Performs help desk ticket assessment, analysis for solution,… more
- Adams County Government (Brighton, CO)
- …downtime on end-user productivity. The primary responsibility of the Technical Help Desk Associate III ( Tier 3) is to provide senior-level hardware ... necessary to reduce downtime on end-user productivity. The primary responsibility of the Technical Help Desk Associate I ( Tier 1) is to provide first-level… more
- General Dynamics Information Technology (North Liberty, NC)
- …to end-users for PC, server, mainframe applications and hardware. + Handles problem that the first- tier of help desk support is unable to resolve. + May ... Top Secret SCI + Polygraph **Job Family:** SCA **Skills:** Help Desk Support,Information Technology (IT) Systems,IT Hardware...environment and initiate fix actions or problem escalation to Tier II/ Tier III admins. +… more
- Summit Technical Solutions (Colorado Springs, CO)
- …to a world class team? Summit Technical Solutions (STS) (http://sts-llc.com) is seeking a mid-level Help Desk Technician to provide Tier I, II and higher ... III ) contract at Peterson AFB, CO. The Help Desk Technician resolves technical problems in...duties include, but are not limited to: + Provide Tier I, Tier II and Higher Level… more
- Proven IT (Chicago, IL)
- …IL (http://maps.google.com/maps?q=151+N+Franklin+Chicago+IL+USA+60657) Apply Job Type Full-time Description The Tier III Project Team Engineer is responsible ... an expert level engineer for Managed IT Services. The Tier III Project Team Engineer has an...all co-workers, outside customers and possibly vendors + Resolve help desk tickets when not on projects… more
- Chenega Corporation (Alexandria, VA)
- Help Desk Technician Alexandria, VA Join our Talent Network...onsite or remotely as required by Tier I, Tier II, and Tier III technicians. Duties ... is currently seeking talented individuals to add to our Talent Network. C-CITES-24-003 Help Desk Technician Summary: The Help Desk Technician possesses… more
- Chenega Corporation (Alexandria, VA)
- Senior Help Desk Technician Alexandria, VA Join our Talent...onsite or remotely as required by Tier I, Tier II, and Tier III technicians. ... seeking talented individuals to add to our Talent Network. C-CITES-24-006 Senior Help Desk Technician Summary: TheSenior Help Desk Technician leads… more
- Chenega Corporation (Alexandria, VA)
- Help Desk Technician Alexandria, VA Join our Talent Network...onsite or remotely as required by Tier I, Tier II, and Tier III technicians. Duties ... sessions per month. + Develop and document core service desk SOPs, Frequently Asked Questions (FAQs), and self- help... desk SOPs, Frequently Asked Questions (FAQs), and self- help and troubleshooting guides and provide input to weekly… more
- System One (Washington, DC)
- …###. Tight timeframe to submit candidates. Washington, DC 20024 USC/Greencard required Onsite Help Desk Technician III Transform technology into opportunity ... as a Help Desk Technician III with GDIT. A career...to network, desktop, and/or systems hardware and software Provide Tier I/II contact and incident resolution to customers with… more
- Koniag Government Services (Huntsville, AL)
- …and Problems, maintains inventory stock rooms and asset tracking. Escalates tickets to tier III or interfaces with third party providers to resolves technical ... emerging technologies. + Ability use qualitative and quantitative techniques to evaluate help desk program effectiveness. + Specialized knowledge of Microsoft… more
