- Prosper (Phoenix, AZ)
- The Role Join Prosper's Workforce Management ( WFM ) Team as a Real-Time Specialist and play a vital role in optimizing our contact center operations. You'll monitor ... role offers a pathway to advance to an Operations Analyst or equivalent position within 2-3 years through developing...handle time, and staffing to identify trends Lead daily WFM morning huddles with performance updates and action plans… more
- Hackensack Meridian Health (Neptune City, NJ)
- …healthcare and serve as a leader of positive change. As a **Workforce Management ( WFM ) Real Time Analyst ** , you will utilize workforce management tools and ... in a Workforce Management role as a RTA or Analyst . + Proven experience with CISCO Calabrio / UCIC...Proven experience with CISCO Calabrio / UCIC or other WFM platform. + Excellent organization, communication and interpersonal skills… more
- Texas Health Resources (Arlington, TX)
- …follow up with IT on open help desk tickets and drive to desired resolution . The WFM Analyst will work with other WFM team members to balance workload to ... **Call Center Planning Analyst ** _Fast-paced, high-volume Call Center looking for a...experience, scheduling and real-time management (REQUIRED) . Experience with WFM Software (NICE, IEX & NPM) (PREFERRED) . Experience… more
- Amazon (Dallas, TX)
- Description At MHLS, we're looking to hire a WFM Analyst to be part of the MHLS Workforce Management team. This is a 12 monthseasonal opportunity with temp to pm ... KPIs and site level performances thereby delivering as global WFM POC for the team. The expectation is to...level * Reviewing weekly data of reports share by WFM on efficiency and daily metrics and provide insights… more
- Entergy (West Monroe, LA)
- …Entergy Services, LLC **Job Summary / Purpose:** A detail-oriented and proactive Workforce Management ( WFM ) Analyst to join our team. This role is critical in ... **Job Title:** Workforce Management Real Time Analyst RTA **Work Place Flexibility:** Onsite **Legal Entity:**… more
- Amazon (Tempe, AZ)
- …in a Workforce Management Administrator position, or 2+ years of relevant WFM analyst experience (Forecasting, Scheduling, Real Time Management) - Ability ... in a Workforce Management Administrator position, or 3+ years of relevant WFM analyst experience (Forecasting, Scheduling, Real Time Management) - 1 + years NICE… more
- Entergy (Little Rock, AR)
- **Job Title:** Workforce Management WFM Invoicing and Forecasting **Work Place Flexibility:** Hybrid **Legal Entity:** Entergy Services, LLC **Job Summary / ... Purpose:** We are seeking a detail-oriented and proactive Workforce Management Analyst I to join our team. This role focuses on optimizing contact center operations… more
- DriveTime (Mesa, AZ)
- …integrity and 100% accuracy of all reports distributed from the Contact Center Analyst Team. + Working on activities, projects, and requests for data extrapolation ... as requested by Contact Center Leadership. + Serve as a subject matter expert (SME) in managing scheduling for all supported onshore and offshore lines of business **So What Kind of Folks Are We Looking for?** + **Killer analytical and reporting abilities.**… more
- Mount Sinai Health System (New York, NY)
- **Job Description** The Workforce Analyst will analyze historical and real time data to understand trends to determine demand needed and schedule teams accordingly ... in the right place at the right time. Workforce Analyst will also identify gaps and opportunities within the...of Data Analysis + Knowledge of Access Center software; WFM (Genesys and/or Verint) preferred + Skilled in dashboard/report… more
- Henry Ford Health System (Detroit, MI)
- …service to Henry Ford patients within a call center environment. The scheduler analyst must have a clear and working understanding of the inter-relationships between ... the contact distributions of the work product. The scheduler analyst must also have a clear and working understanding...Henry Ford Time Entry system, correlation with workforce management ( WFM ) tools. In addition, to understanding the use of… more
- First National Bank of Omaha (TX)
- …change based on business needs. **Summary of the Job:** The Workforce Management Analyst administers the Workforce Management ( WFM ) system for FNBO Customer ... information changes by maintaining the agent database within the WFM system + Conducts daily meetings with call center...and reports on call center/agent performance, utilizing reports from WFM system + Analyzes and reports historical data and… more
- Mount Sinai Health System (New York, NY)
- **Job Description** The Applications Analyst III supervises and provides technical guidance to the staff in the development of specifications for new or revised ... troubleshooting and supporting user inquiries into the UKG Pro WFM time and attendance system, as well as carrying...years of experience with UKG + 3+ years Pro WFM + 3+ years of experience in training and… more
- Wabtec Corporation (Pittsburgh, PA)
- …us. **How will you make a difference?** The HR Systems (HRIS) Senior Analyst supports on-going business while enabling the strategy and development of HR eco-system ... specific focus on USA Payroll and Timekeeping. The HR Systems (HRIS) Senior Analyst partners with Payroll, Timekeeping, Benefits, IT, and HR Leaders to analyze work… more
- Motion Recruitment Partners (Norfolk, VA)
- Business Analyst - Norfolk Norfolk, VA **Onsite** Contract $35/hr - $55/hr **Business Analyst ** TG Federal is looking to hire a Business Analyst to join our ... experience in any of the following modules (MD, FI, FM, CO, MM, SD, PS, WFM ) **You will receive the following benefits:** + Medical Insurance - Four medical plans to… more
- Amneal Pharmaceuticals (Bridgewater, NJ)
- Description: Reporting to the Sr. Director, HR Operations, the HR Operations Analyst will be responsible HR compliance and audit activities for HR Technologies. The ... Analyst will be responsible for working with the HR...Technologies include at least Oracle HCM Cloud, UKG Pro WFM and ADP Workforce Now. Essential Functions: + Act… more
- The Walt Disney Company (Santa Monica, CA)
- …Team is seeking an enthusiastic and experienced Social Media Business Analyst to support operations across social media support channels (Twitter, Facebook, ... on current and evolving (AI) social media technologies.** **As a Social Media Business Analyst , you will support and collaborate with a team of social media leaders… more
- Insight Global (Woonsocket, RI)
- Job Description Overview We are seeking a Business Analyst (BA) with strong analytical and process design skills to support the CVSH HRIT in the ongoing enhancement ... and Requirements Required Qualifications 37 years of experience as a Business Analyst , preferably in workforce or HR systems. Strong experience in requirements… more
- Community Health Systems (Franklin, TN)
- **Job Summary** The Senior Applications Systems Analyst contributes to a collaborative environment where usable, viable, and feasible solutions are developed to meet ... product enhancements and updates. As a Senior Applications Systems Analyst , at Community Health Systems (CHS) - Shared Business...a focus on the integration and optimization of UKG WFM Pro. + Lead efforts to evaluate and correct… more
- The Hartford (Hartford, CT)
- …and others to drive and support strategic outcomes. In this role, the Data Analyst /Technical Consultant will be a key member of the Claims Finance team, which ... the financial strategy and vision for the organization. + Partner with TM1 and WFM team to learn best practices and continual learning opportunities + Work with TM1… more
- Veolia North America (Harrisburg, PA)
- …+ Update GIS data using information provided by GPS data collection and in EAM/ WFM systems such as CityWorks, INFOR, or KloudGin. + Adhere to standards for GIS ... systems, including but not limited to databases, applications, and training programs. + Create and maintain Enterprise Portal/AGOL maps and applications to support operational needs and reporting to leadership. + Enhance and promote the utilization of GIS… more
