- Veterans Affairs, Veterans Health Administration (Oklahoma City, OK)
- …for positions within the unit. This training will include operations of ACD and supporting programs, operation and proper use of facility emergency ... Health Care System Leads & Supervisors on the functions of ACD and reporting features within ACD . Work Schedule: 8:00pm - 4:00am, Days TBD Telework: This… more
- Whirlpool Corporation (Benton Harbor, MI)
- …driving long-term strategic initiatives with Retail, Associate Contract Distributor ( ACD ), Associate Contract Distributor/Retailer ( ACD /R), and Direct Builder ... advantages of Whirlpool Corporation's products. + Prepare and execute quotes for ACD accounts, ensuring competitive pricing for builder projects. + Develop and… more
- Mount Sinai Health System (New York, NY)
- …is looking for a highly motivated Director of Threat Detection and Active Cyber Defense ( ACD ) who will be a key member of the Cybersecurity operations team at Mount ... leading the Security Monitoring, Investigation and Active Cyber Defense ( ACD ) program at Mount Sinai Health System. The focus...the Director of Threat Detection and Active Cyber Defense ( ACD ) is to lead the day to day-to-day operations… more
- City National Bank (Phoenix, AZ)
- …Bank policies and procedures. WHAT WILL YOU DO? * Utilizes Automatic Call Distribution ( ACD ) system to monitor call flow and status of Specialists on a continuous ... basis. Utilizes real-time ACD reports to manage call volume fluctuations and adjust...volume fluctuations and adjust skill levels as necessary. Utilizes ACD historical reports to aid with call forecasting, staff… more
- Louisiana Department of State Civil Service (Baton Rouge, LA)
- …from debtors. Receives incoming calls by logging onto an Automatic Call Distribution ( ACD ) system; logs on to a power phone dialing system to initiate outgoing ... effort; + May receive incoming calls by logging onto an Automatic Call Distribution ( ACD ) system and responds to borrowers questions, and complaints; + May log on to… more
- Beth Israel Lahey Health (Boston, MA)
- …are employed relative to the execution of all emergency calls. 3. Generates ACD reports; collects and analyzes data and provides follow-ups as dictated. Prepares ... (ie Clinical Daily Schedule Sheets, Staff Hierarchy database, Log-in passwords/Names for ACD Reports, etc.). 4. Prepares detailed staff schedules. Organizes the work… more
- NTT DATA North America (Chicago, IL)
- …of customer service and contact center management tools and processes (eg ACD , Digital, ITSM tools, CRM applications, Reporting, etc.). This person will oversee ... personnel and business units. **CUSTOMER SERVICE:** + Based on need, log into the ACD and/or email queue to be available to service customers. + Maintain contact… more
- Walmart (Los Angeles, CA)
- …outstanding creative judgement while dreaming big and pushing boundaries. In this role, the ACD (Design & Art Direction) will partner with an ACD (Copy) and ... work alongside the Creative Director to connect the overarching marketing strategy and executional 360 full funnel campaign. This role works collaboratively with other team leads (within creative & cross-functionally) and focuses primarily on Health &… more
- Southern Glazer's Wine and Spirits (Cerritos, CA)
- …and brand planning + Utilize various available analytic tools (, Tableau, ACD , EzFocus, etc.) to identify local market intelligence and opportunities - consumer ... and brand planning + Utilize various available analytic tools (, Tableau, ACD , EzFocus, etc.) to identify local market intelligence and opportunities - consumer… more
- Sharp HealthCare (Coronado, CA)
- …departmental procedures including: Accurate and timely documentation of API.Utilizes appropriate ACD models such as Work, Break types.Updates daily on-call schedules ... and inter-departmental teamwork: Takes equal share of incoming calls according to ACD Agent Distribution Reports.Identifies potential problem areas and brings it to… more
- Southern Glazer's Wine and Spirits (Aurora, CO)
- …and brand planning + Utilize various available analytic tools (, Tableau, ACD , EzFocus, etc.) to identify local market intelligence and opportunities - consumer ... and brand planning + Utilize various available analytic tools (, Tableau, ACD , EzFocus, etc.) to identify local market intelligence and opportunities - consumer… more
- Mizuho Corporate Bank (New York, NY)
- About the Team The Americas Compliance Department (" ACD ") manages compliance risk and provides compliance support services in the United States for Mizuho Bank, Ltd. ... Americas LLC, the US bank holding company for Mizuho Financial Group. ACD manages compliance and regulatory risk by establishing compliance policies, providing… more
- University of Rochester (Rochester, NY)
- …UF&S Daily Absence Report, MyPath, Talk Master, CSC Control Center; multi-line telephone ( ACD and non- ACD lines), two-way radio, Zello app, cell phone, ... copier/scanner/printer/fax, microphone. TYPICAL DUTIES: - Respond to service calls and requests by answering telephone, e-mail, and web-based (to include social media) service call requests from members of the university community and non-university community.… more
- Walmart (Los Angeles, CA)
- …exhibit outstanding creative judgement while dreaming big and pushing boundaries. In this role, the ACD (Concept & Copy) will partner with an ACD (Design & Art ... Direction) and work alongside the Creative Director to connect the overarching marketing strategy and executional 360 full funnel campaign. This role works collaboratively with other team leads (within creative & cross-functionally) and primarily on Service… more
- COLSA Corporation (Shalimar, FL)
- …Provide technical support in the management, planning, and execution of CVI, CVPA, and ACD . At COLSA, people are our most valuable resource and centered at our core ... Technical Implementation Guide compliance assessment . Background with CVI, CVPA, and ACD penetration testing . Knowledge of the mission and work environments of… more
- City National Bank (Newark, DE)
- …to effectively use soft phone technology to answer client calls from our ACD . * Assists Client Contact Center Management in meeting service levels by monitoring ... and online bill payment. * Experience with Contact Center technologies including ACD , VRU, and softphones, as well as Contact Center applications/systems. * Strong… more
- Cintel Inc (Eglin AFB, FL)
- …Investigation (CVI), Adversarial Cybersecurity Development Test & Evaluation ( ACD ), Cooperative Vulnerability and Penetration Assessment (CVPA), and Adversarial ... DT&E/OT&E processes. + Facilitate and guide program MBCRAs. + Assist with CVI, ACD , CVPA, and AA planning, execution, and reporting to achieve the above objectives,… more
- Walmart (Los Angeles, CA)
- …Associate Creative Director/Copy position, you'll be responsible for partnering with an ACD /Art to concept Tier 1 style campaigns that straddle the fashion, beauty, ... and Site to sustain and grow business. **Qualifications** Proven experience as an ACD , senior writer, or similar role in the fashion retail industry Strong portfolio… more
- BGB Group (New York, NY)
- …VP, Associate Creative Director, Copy is a senior-level creative department position. The CD/ ACD is the key day-to-day point of contact and partner for Account ... a brand or brands handled by his/her creative team + In partnership with the CD/ ACD , Art, ensures the quality of ideation and execution of all work across assigned… more
- TEKsystems (Lenexa, KS)
- …and maintain the Five9 contact center platform, including IVA, IVR, and ACD . * Manage and administer Microsoft Teams Phone, including call routing, licensing. ... * Assist in determining when to use Teams Phone vs. Five9, based on business needs and technical requirements. * Perform in-depth troubleshooting to determine root causes of issues across carriers, SIP, Five9, Teams Phone, desktop environments, and… more