- Liberty Latin America (PR)
- …in Information Systems/Computer Sciences. 2-5 years of experience working in a call center environment. Technical understanding and experience with technologies, ... **What's the role?** As the Contact Center Data & Systems Analyst , you...Systems/Computer Sciences. 2-5 years of experience working in a call center environment. Technical understanding and experience… more
- Houston Methodist (Katy, TX)
- …below) in lieu of degree **WORK EXPERIENCE** + Five years of experience in a call center operation to include three years in a workforce management analyst ... At Houston Methodist, the Senior Access Center Workforce Management Analyst position is...meet established objectives + Ability to work in a call center production environment, or comparable magnitude,… more
- Teleperformance USA (Warren, MI)
- …RESPONSIBILITIES AND REQUIREMENTS** + **Manage daily** **reporting,** **distribution** **and data entry of call center metrics ** + **Monitor** ** call ... center activity** + **Maintain** **generation** **,** **storage** **and distribution of call center data** + **Serve as** **communication** **point between… more
- Albany Medical Center (Albany, NY)
- …(United States of America) Salary Range: $71,612.39 - $110,999.20 The Information Security Analyst is a member of the information security team and works closely ... This includes defining security policies, processes and standards. The Information Security Analyst works to select and deploy technical controls to meet specific… more
- Tucson Electric Power (Tucson, AZ)
- **HCM Systems Analyst I, II, Sr, or Lead** Company **Tucson Electric Power** Location **Tucson, AZ** Requisition ID **6064** **About Us** UNS Energy Corporation ... employees,here (https://youtu.be/hpknvJPLuoc) andhere (https://youtu.be/7BECywu-Re4) . **Job Description - HCM Systems Analyst I, II, Sr, or Lead** Check us out. We… more
- Entergy (West Monroe, LA)
- …is critical in ensuring operational efficiency and service level performance across our call center operations. The ideal candidate will be responsible for ... **Job Title:** Workforce Management Real Time Analyst RTA **Work Place Flexibility:** Onsite **Legal Entity:** Entergy Services, LLC **Job Summary / Purpose:** A… more
- FirstBank (Lakewood, CO)
- …There's an opportunity for everyone with positions all across the company, from Teller and Call Center to Technology and Lending. Apply today to learn more and ... by customers, communities and employees, which is at the center of the company's "banking for good" mantra. FirstBank...as well as internal policies and procedures. The Senior Analyst performs advanced level work individually or as part… more
- EverBank (Jacksonville, FL)
- …re-designing processes. + Coordinates service metrics and monitors results to ensure call center is delivering on customer service objectives. + Ensures that ... **Lead Quality Analyst Banking** The Lead Quality Analyst ,..., Banking ensures the quality of the performance of call center associates who deal with existing… more
- EchoStar (Englewood, CO)
- …variable compensation plan, ensuring accuracy and timely processing of incentive payments + Analyze call center data to recommend and implement call routing ... managing the data infrastructure for the sales agent variable compensation plan, call routing strategies to drive performance, and many other crucial tasks. The… more
- Mass Markets (NC)
- …2-3 years of experience in real-time monitoring, report analysis, and workforce management within a call center environment. + Experience in a call center ... We are looking for a proactive and detail-oriented Real-Time Analyst to join our workforce management team. This role...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Marriott (Bethesda, MD)
- …N **Position Type** Management This is a temporary position. The Edge Security Analyst will assist in the deployment, management, and optimization of Akamai edge ... malicious bots. The ideal candidate will gain experience with the Akamai Control Center to help configure, monitor, and fine-tune WAF rules and policies, ensuring… more
- AbbVie (North Chicago, IL)
- …appeals, and specialty pharmacy operations + 1-2 years supervisory experience in a call center , large physician, managed care, or healthcare insurance setting ... Tik Tok (https://www.tiktok.com/@abbvie) . Job Description Purpose The Supervisor, Insurance Analyst provides leadership, support, and supervision for the Insurance … more
- NANA Regional Corporation (Fredericksburg, VA)
- Synteras an AKIMA Company is looking for an Electronic Surveillance System Analyst to join our team supporting the Federal Bureau of Investigation. In this role, you ... Agreement (SLA) Management process for the FBI National Domestic Communications Assistance Center . Candidate must have law enforcement experience and be able to… more
- Houston Methodist (Houston, TX)
- At Houston Methodist, the Revenue Cycle Analyst position is responsible for facilitating (gathering, trending, reporting, monitoring, analyzing) data and analytics ... a bridge between the client, stakeholders and assigned team. The Revenue Cycle Analyst is assigned to projects of intermediate complexity and scope and is… more
- Insight Global (Cascade, MI)
- …has strong experience with Power BI and other visualization platforms, a solid understanding of call center metrics , and a passion for turning data into ... strategic planning, and decision-making processes of our newly launched healthcare payment call center . This role will be responsible for developing,… more
- HCA Healthcare (Nashville, TN)
- …We care like family! Jump-start your career as a Consulting Automation Analyst today with HCA Healthcare. **Benefits** HCA Healthcare, offers a total rewards ... location._** Come join our team as a Consulting Automation Analyst . We care for our community! Just last year,...Consulting Automation Analysts are the face of the Automation Center of Excellence's programmatic expertise to the rest of… more
- US Tech Solutions (Houston, TX)
- …and market regions. + This team is responsible for liaising with IT, Marketing, Call Center , and Operations to accomplish results for the Residential, Small ... + Maintain transparency and timely communication via project dashboards, status reports, metrics , schedule status, etc. + Keep track of incoming request, work within… more
- General Motors (Warren, MI)
- …Manages the planning, execution, and communication of User Acceptance Testing for the call center , accounting, tax, and finance stakeholders. Hybrid Work Policy ... study and 2 years of experience as a Reporting Analyst , Data Analyst , Financial Analyst ,...analysis; Zuora Cloud Billing; Interpreting and forecasting data, translating metrics and business impact to Finance leaders; Ad-hoc analysis… more
- Pearl Interactive Network (Denver, CO)
- …Analyst ** to help monitor, evaluate, and enhance performance across our contact center operations. The **Quality Assurance Analyst (QAA)** is responsible for ... with call monitoring tools and systems for tracking quality metrics and customer satisfaction data. + Excellent communication and interpersonal skills, with… more
- Graphic Packaging International, LLC (Atlanta, GA)
- …reporting with Investor Relations and SEC External Reporting + Review Earnings Release and analyst call scripts + Ad hoc analysis Annual + Support the ... Senior Financial Analyst - Corporate FP&A Requisition ID: 10329 Location:...analyzing month end actual results and work with cost center owners to develop monthly forecasts and the annual… more
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